04/13/2026
Job Description At WSFS Bank, we empower our Associates to grow their careers, guide our customers to secure their financial futures, and actively support our communities so they can fully thrive. Careers with WSFS Bank offer an inclusive and supportive culture, competitive salaries, advancement opportunities, and more. We are the region's locally headquartered bank and wealth management company. We are honored to consistently be named a Top Workplace by our Associates, who make a difference every day for the people, businesses, and Communities we serve. We Stand For Service® is more than part of our name, it’s our mission and our purpose. The Contact Center Performance Manager owns day-to-day contact center performance, ensuring service level and customer-experience targets are met within approved staffing plans. This role leads the performance management framework, coaching culture, and operational discipline across agents and leaders, with a strong emphasis on service...
WSFS Bank
Newark, DE
Full Time
