34 customer experience representative jobs found in Newport Beach

Job Description: Pacific Life is committed to investing in bright, agile, and diverse talent to drive innovation within our business and deliver exceptional customer experience. We are currently seeking a highly skilled Senior Executive Administrative Specialist II to join our Institutional Division. This hybrid position requires on-site presence in the Newport Beach, CA office for at least four days each week and reports directly to the CFO of the Institutional Division. In this role, you will provide comprehensive administrative and technical support to multiple senior leaders and their teams, playing a pivotal part in organizational efficiency and success. Key Responsibilities Anticipate the needs of the assigned senior leadership team and ensure leaders are fully prepared with necessary materials and information to respond to demanding schedules and business requirements. Develop a strong understanding of the general responsibilities...

Job Description: Pacific Life is investing in bright, agile and diverse talent to contribute to our mission of innovating our business and creating a superior customer experience. We’re actively seeking a talented Sr Case Design Analyst to join our Regional Life Office (RLO) Case Designer team in Newport Beach, CA or Omaha, NE. As a Sr Case Design Analyst, you will consult with producers on the types and uses of various life insurance products and work closely with a regional sales team in achieving sales goals. You will gather information, analyze needs, and design complex cases using advanced concepts. How you will make an impact: Design cases using advanced concepts (e.g. split dollar, premium financing, deferred compensation, etc.). Promote Pacific Life business to producers. Generate and customize advanced concept product illustrations for new business using specialized illustration software. Answer questions regarding sales illustrations and...

Job Description: Providing for loved ones, planning to reward retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own. We’re actively seeking a talented Sr Systems Analyst to join our CMD Life Web Team in Newport Beach, CA . As a Sr. Systems Analyst you’ll move Pacific Life, and your career, forward by partnering with business, marketing, compliance, and technology teams to deliver high-quality, policy owner and producer facing websites and web applications across the life...

Job Description: Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own.    We’re actively seeking a talented Annuity New Business Supervisor to join our Annuity New Business team in Newport Beach, CA or Omaha, NE. As an Annuity New Business Supervisor, you’ll move Pacific Life, and your career, forward through service excellence in quality and efficiency of processing, meeting established service level commitments, and leading positive...

Job Description: Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own. We’re actively seeking a talented Sr RE Portfolio Operations Analyst to join our Mortgage Loan Debt Portfolio Operations team in Newport Beach, CA. As a Sr RE Portfolio Operations Analyst, you’ll move Pacific Life, and your career, forward by overseeing escrow reserve and tax administration functions for the Commercial Mortgage Portfolio of Real Estate...

Job Description: Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own. We’re actively seeking a talented Accounts Payable Manager to join our Global Procurement Solutions in Newport Beach, CA. You’ll work at our state-of-the-art Newport Beach headquarters. As an Accounts Payable Manager for Pacific Life, you’ll join a dynamic, global team and use your passion and experience to make a difference every day. The ideal candidate will...

Job Description: Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it’s the right thing to do. Pacific Life is more than a job; it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own. We’re actively seeking a talented Operations Advisor Management (“OAM”) Specialist to join our multi-life/executive benefits Life OAM team. This role is hybrid based in our Newport Beach, CA or Omaha, NE offices. As an OAM Specialist, you’ll move Pacific Life, and your career forward by facilitating complex inquiries primarily, but not solely, for our...

Job Description: Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own. We’re actively seeking a talented project analyst to join our Operations Project Team in Newport Beach, CA or Omaha, NE. • This role is hybrid. We believe in empowering our employees to get work done both in and out of the office. As a project analyst you’ll move Pacific Life, and your career, forward by independently leading foundational level Operations...

Job Description: Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own.  We’re actively seeking a talented Real Estate Portfolio Analyst to join our Investment division in Newport Beach, CA. As a Real Estate Portfolio Analyst, you’ll move Pacific Life, and your career, forward by monitoring the credit quality and performance of commercial real estate loans for our third-party mortgage loan portfolio.  You will fill an existing...

Job Description: Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own. We’re actively seeking a talented Senior Employee Relations Specialist to join our People organization.  This role will report into our AVP, Employee Relations and will be located in Newport Beach, California.  The role has a U.S. case focus but there are learning opportunities to grow international experience. In this role you will serve as a neutral party to...

Job Description: Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own. Pacific Life is investing in bright, agile and diverse talent to contribute to our mission of innovating our business and creating superior customer experience. We’re actively seeking a talented Senior Investment Operations Analyst II to join our Global Institutional Investment Group (GIIG) in Newport Beach, CA. This role is on-site. You’ll work at our...

Job Description: Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own. We’re actively seeking a talented Platform Technology Lead, to join our team in Newport Beach, CA or Omaha, NE. Relocation Assistance may be provided. As a Platform Technology Lead, your primary responsibility will center on data operations within our SaaS Policy Administration platform and its supporting systems. You will oversee the management,...

Job Description: Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own. Pacific Life has a fantastic opportunity for career development with excellent promotional opportunities. We are seeking talented Customer Service Specialists to join our teams in the Consumer Markets Division in our Newport Beach, CA or Omaha, NE offices. A FINRA SIE and series 6 or 7 license is required in this role, if you are currently unlicensed...

Job Description: Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own. We’re actively seeking a talented Sr Software Engineer to join our Corporate Applications team in Newport Beach, CA.   Pacific Life is on a mission to innovate and drive our business forward through impactful corporate software projects. We are seeking a talented and passionate Software Engineer to join our Corporate Applications team. If you thrive in an...

Job Description: Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own. Pacific Life is investing in bright, agile and diverse talent to contribute to our mission of innovating our business and creating a superior customer experience. We are actively seeking a talented Real Estate Portfolio Coordinator to join the Investments team in our Newport Beach, CA office. This role is on-site in our Newport Beach, CA Headquarters. As a Real...

Job Description: Pacific Life is investing in bright, agile and diverse talent to contribute to our mission of innovating our business and creating a superior customer experience. We’re actively seeking a talented Director, ALM Strategy & Optimization to join our Pacific Life Investment (PLI) ALM team in Newport Beach, CA or Omaha, NE. This role is onsite 4 days per week and work from home 1 day. As Director, ALM Strategy & Optimization, you’ll play a key and visible role in Pacific Life’s growth and long-term success by executing on strategic objectives to manage the enterprise-wide risk and competitiveness. You will lead a team of actuaries and financial professionals within Pacific Life Investments (PLI) Enterprise ALM team. You will partner closely with PLI’s ALM Analytics, Hedging, and Investment strategy teams guiding the management and expansion of our $225 billion AUM through improving competitiveness, balancing risk vs. return, evaluating and...

Job Description: Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own. We’re actively seeking a Senior Illustration Analyst II to join our illustration development team. This role is hybrid working from Newport Beach, CA or Omaha, NE. We will consider relocating the right candidate. As a Senior Illustration Analyst II, you’ll move Pacific Life, and your career, forward by joining a team that drives illustrations. You will fill a...

Job Description: Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own. Pacific Life is on the lookout for two driven and innovative Illustrations Application Specialists to join our forward-thinking Illustrations Team in Newport Beach, CA. Our Illustrations platform is more than just a system — it’s a key strategic differentiator that fuels enhanced customer experience and powers business growth across the organization. The CMD...

Job Description: Pacific Life is investing in bright, agile, and diverse talent to contribute to our mission of innovating our business and technology to support a superior customer experience. We are actively seeking a talented Director of Software Engineering in Test (SET) to join our Pacific Life Technology team. This new role will report to the VP, Engineering Excellence.  The role is based in Newport Beach, CA (hybrid), and works with a diverse group of business and technology leaders ensuring delivery teams have the direction and tools needed for success.  As a Director of Software Engineering in Test within Pacific Life Technology, you will play a key role in Pacific Life’s growth and long-term success, developing and executing upon the overall strategy and roadmap for the ecosystem of technology driving quality assurance engineering excellence across Pacific Life.  The Director of Software Engineering in Test does more than test software. Principally, they...

Job Description: Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own. We’re actively seeking a talented Sr. M Case Design Analyst to join our M Case Design Team in Newport Beach, CA. This position will be in office 4 days per week. As a Sr. M Case Design Analyst, you’ll move Pacific Life, and your career, forward by driving the success of the M Team, by providing best in class support, and training to both internal and external...