22 senior customer service representative jobs found in Newport Beach, CA

Job Description: Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own. We’re actively seeking a talented Information Security Engineer I Phishing Analysis & Response to join our Cyber Operations Team in Newport Beach, CA. As a Information Security Engineer I for Phishing Analysis & Response, you’ll move Pacific Life, and your career, forward by contributing to our Security Monitoring service by assisting with operational...

Job Description: Pacific Life is committed to investing in bright, agile, and diverse talent to drive innovation within our business and deliver exceptional customer experience. We are currently seeking a highly skilled Senior Executive Administrative Specialist II to join our Institutional Division. This hybrid position requires on-site presence in the Newport Beach, CA office for at least four days each week and reports directly to the CFO of the Institutional Division. In this role, you will provide comprehensive administrative and technical support to approximately 5-7 senior leaders and their teams, playing a pivotal part in organizational efficiency and success. Key Responsibilities Anticipate the needs of the assigned senior leadership team and ensure leaders are fully prepared with necessary materials and information to respond to demanding schedules and business requirements. Develop a strong understanding of the general...

Job Description: Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own. Pacific Life is investing in bright, agile, and diverse talent to contribute to our mission of innovating our business and creating a superior customer experience. We’re actively seeking a talented Group Benefits Tax Lead to join the Finance team in our Workforce Benefits division. This role is available as a hybrid position at one of our Pacific Life...

Job Description: Pacific Life is investing in bright, agile and diverse talent to contribute to our mission of innovating our business and creating superior customer experience. We’re actively seeking a talented AVP Enterprise Data Governance to join our Corporate Technology team in Charlotte, NC. As an AVP Enterprise Data Governance, you will set the direction and vision and lead the execution of our enterprise Data Governance capability. You will establish and lead the implementation and on-going operations of the enterprise-wide PL Data Governance function. You will lead a team of data governance and data quality team members to deliver on the data governance priorities. You manage broader business engagement in the data governance function establishing key business roles and operating model to address all facets of data governance. You will be a partner in establishing and stewarding the data literacy of the PL organization. How you will translate the CDO’s...

Job Description: Pacific Life is investing in bright, agile and diverse talent to contribute to our mission of innovating our business and creating superior customer experience. We’re actively seeking a talented VP Enterprise Data Architect to join our Corporate Technology team in Charlotte, NC. As a VP Enterprise Data Architect, you will set the direction and vision for the technologies that support various business units at Pacific Life, architecting an AI-first data ecosystem that bring Pacific Life to the AI age . You will manage the architecture, design, development, and implementation of data solutions that satisfy the business requirements and fit the data strategy . You will guide a team of data architects and work with data engineers, data analysts, data scientists, and other partners to produce high-quality, scalable, and trustworthy data products. You will also make sure that the data architecture practices, standards, and approaches are adhered to and refined....

Job Description: Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own. We’re actively seeking a talented cloud Contact Center Developer to join our Unified Communications/Voice team onsite in Charlotte, NC , Omaha, NE, or Newport Beach, CA. As a Contact Center Developer, you’ll provide technical and development oversight for Pacific Life’s AWS Connect Contact Center platform and related customer engagement systems planning,...

Job Description: Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own.  We’re actively seeking a talented Senior Annuity Marketing Strategist to fill an existing role on our Marketing Strategy Team in Newport Beach, CA or Omaha, NE.  As a Senior Annuity Marketing Strategist, you’ll move Pacific Life, and your career, forward by driving the Consumer Markets Division’s growth and long-term success. This is a hybrid role that...

Job Description: Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own. Pacific Life is seeking a PPMO Director to support our Underwriting New Business for Life Transformation and business-as-usual functions.  The outcomes are focused on deploying modern technology workflow that is data driven and AI enabled to provide a single, end-to-end digitally enabled customer experience for our Consumer Markets Division (CMD). This is your...

Job Description: Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own. We’re actively seeking a talented Senior Full Stack Developer to join our Life Web Solutions team. This role will be 4 days onsite in our Newport Beach, CA office. As a Senior Full Stack Developer , you’ll play a key role in Pacific Life’s growth and long-term success by building and delivering cutting-edge self-service capabilities for customers on our...

Job Description: Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own. We’re actively seeking a talented Total Rewards & Recognition Program Manager to join our Total Rewards team in Newport Beach, CA, Omaha, NE, or Charlotte, NC. The Total Rewards & Recognition Program Manager supports the development and delivery of Pacific Life’s enterprise recognition program and provides broad operational support across our Total...

Job Description: Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own.  ​ We’re actively seeking a talented Senior Illustration Development Analyst to join our Consumer Market Division in Newport Beach, CA. As a Senior Illustration Development Analyst, you’ll move Pacific Life, and your career forward by supporting product implementation, illustration design, enhancements, and maintenance within the illustration system, with...

Job Description: Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own. We’re actively seeking an Annuity Illustrations Manager to join our illustration development team. This role is hybrid working from Newport Beach, CA or Omaha, NE. We will consider relocating the right candidate. As the Annuity Illustrations Manager, you’ll move Pacific Life, and your career, forward by leading a team that drives illustration, calculator and...

Job Description: ***Please note that this position is within our division of Workforce Benefits and is not a technology role*** We are open to discuss the level of this role. Please apply, if interested, and we can discuss further. Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own. We’re actively seeking a talented Senior Specialist, Product Development to join our Workforce Benefits Product Solutions team in Newport...

Job Description: Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own. We’re seeking a Senior Workday Integration Developer to join our People Experience (PX) technology team and play a key role in shaping the future of our PX technology ecosystem. This role will be fully onsite from our offices in either Newport Beach, CA, Omaha, NE or Charlotte, NC.   As a senior member of the IT PX Technology Team, you’ll provide technical...

Job Description: Providing for loved ones, planning rewarding retirements, and preparing for the future — our policyholders rely on Pacific Life to be there when it matters most. We succeed by working together and by continuously improving the tools and technologies that power the enterprise. At Pacific Life, you’ll find not just a job, but a purpose‑driven career supported by balance, innovation, and opportunities to shape the future — including your own. We’re actively seeking a Platform Engineering Consultant  to join our M365 Engineering team  in Newport Beach, CA. This is a fully on‑site role  at our state‑of‑the‑art corporate headquarters. As a Platform Engineering Consultant you will play a key role in advancing Pacific Life’s modern workplace by architecting, optimizing, and supporting Microsoft 365 applications and capabilities. You’ll bring deep expertise across the M365 ecosystem — from Teams, SharePoint, and Exchange Online to security, identity,...

THE OPPORTUNITY: HUB’s Customer Service professionals provide critical support to our customers through account management, claims management, day-to-day client oversight, and underwriting services that make us a leading sales and service organization in the insurance industry. Through a robust network of resources, you will be amongst some of the industry’s top talent to help guide and support our customer’s needs and provide them with innovative solutions. The Employee Benefits Account Representative works collaboratively with the Producer and Account Team managing a book of business. Coordinates and provides day-to-day service for employee benefits clients by maintaining client relationships, supporting client retention, maintaining strong carrier relationships and understanding client needs. Serves as day-to-day contact and provides resolution for client questions and issues. The Employee Benefits Account Representative I role is focused on the mid to large...

Job Description: Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own. We’re actively seeking a talented Sr Software Engineer to join our Compliance and Legal Technology team in Newport Beach, CA. Pacific Life is on a mission to innovate and drive our business forward through impactful corporate software projects. We are seeking a talented and passionate Software Engineer who is not only a strong technologist, but...

Job Description: Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own. Pacific Life is investing in bright, agile and diverse talent to contribute to our mission of innovating our business and creating superior customer experience. We’re actively seeking a talented Senior Compliance Analyst II to join our Distribution & Marketing Compliance team in Newport Beach, CA. This hybrid role empowers you to collaborate effectively both...

Job Description: Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own. We’re actively seeking a talented Senior Full Stack Developer to join our Life Web Solutions team in Newport Beach, CA. As a Senior Full Stack Developer,   you’ll   play a key role in Pacific Life’s growth and long-term success by building and delivering   cutting-edge   web solutions to enhance Customer Journey. You will fill a new role that sits on a...

Job Description: Pacific Life is investing in bright, agile, and diverse early‑career talent to fuel innovation and deliver a superior customer experience. The AVP, Global Early Careers Programs will design, lead, and scale the company’s global early- and mid‑career talent ecosystem, with a strong and differentiated emphasis on cross‑country rotational experiences. This role owns the global strategy and execution for campus recruiting, university relations, internships and co‑ops, early‑career and mid‑career rotational programs, and the global framework that enables talent to gain meaningful experiences across countries, cultures, and business lines. The AVP will partner closely with senior business leaders, HRBPs, Talent Management, and Workforce Planning to build a sustainable, future‑ready global talent pipeline. This position can be based in Newport Beach, CA or Charlotte, NC. This position is onsite four days a week. How you will make an impact:...