06/15/2026
The Cross Family of Agencies welcomes you. We need your talent and expertise. The Claims Advocate role is multifaceted with responsibilities encompassing technical claim management, strategic loss analysis, process improvement, and strong customer service. While the Claims Advocate is primarily responsible for management of claim issues on behalf of our clients, they are also expected to support the overall office goals regarding new business and client stewardship. The Claims Advocate is expected to assist clients with Risk Management strategies that improve the quality and consistency of claim outcome. Specific to client engagement, the Claims Advocate will understand the needs of the client and proactively provide a service that create efficiencies, compliance, and adds value to the overall client relationship. They will also support commercial lines customers with claim reviews, loss trend analysis and identification of loss avoidance opportunities....
Cross Insurance
Norwell, MA
Full Time
