11 client manager jobs found in Oak Ridge, TN

About Acrisure    A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more.      In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible.  Overview The Customer Care Team Lead oversees the daily operations of the Customer Care Team. This role ensures clients receive timely, accurate, and compliant support across all departments. The Team Lead acts as a mentor, problem-solver, and quality champion, driving...

Job Title:        Team Leader  Department:  Operations Location:        Oak Ridge, TN office About Acrisure Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters, including Insurance, Reinsurance, Cyber Services, Mortgage Origination and more. Acrisure employs over 17,000 entrepreneurial colleagues in 21 countries and have grown from $38 million to $4.3 billion in revenue in just over ten years. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win. Job Summary: The Team Leader – Processing Department plays a pivotal role in coordinating and overseeing day-to-day operations of the processing team, ensuring accurate, timely, and compliant policy servicing. This...

Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters, including Insurance, Reinsurance, Cyber Services, Mortgage Origination and more. Acrisure employs over 17,000 entrepreneurial colleagues in 21 countries and have grown from $38 million to $4.3 billion in revenue in just over ten years. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win.  Job Summary: Describe the position: We are looking for a detail-oriented and process-driven Policy Assurance Specialist to support underwriting operations by reviewing inspection reports, verifying policy data, and issuing policy documentation. This role is ideal for someone who thrives in a task-focused, collaborative environment and enjoys...

Essential Duties and Responsibilities include the following. Other duties may be assigned: • Handles claims, including Auto Physical Damage (APD) and Cargo claims, from start to finish. • Manages a diverse caseload from across the U.S, ensuring timely and effective settlements while maintaining high professional standards. • Caseload: 100-120 claims, • Handle claims related to commercial auto incidents, including physical damage and liability claims. • Investigate, evaluate, negotiate, and settle claims efficiently. • • Ensure compliance with relevant regulations and company policies. • Maintain detailed documentation for each claim. • Collaborate with internal and external stakeholders to drive successful claim outcomes. • Other duties may be assigned Qualifications: • High school Diploma or equivalent is required • 5+ years in Heavy Commercial Auto claims handling or a similar role. • Experience with APD and Cargo claims is a huge plus, a mix of both...

Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters, including Insurance, Reinsurance, Cyber Services, Mortgage Origination and more. Acrisure employs over 17,000 entrepreneurial colleagues in 21 countries and have grown from $38 million to $4.3 billion in revenue in just over ten years. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win. Job Summary: We are seeking a detail-oriented and motivated Property & Casualty (P&C) Wholesale Insurance Underwriter with 1–3 years of experience to join our team. The ideal candidate will support the underwriting and placement of commercial insurance risks through retail agency partners. This role involves evaluating submissions,...

Essential Duties and Responsibilities include the following. Other duties may be assigned: •Audits litigated and non-litigated claims, including Bodily Injury, Auto Physical Damage (APD) and Cargo claims. •Works with leadership on establishing metrics and reporting on results •Expected audit of 2 claims a month per claim handler •Experienced with auditing and technical front-line claims handling/management •Collaborate with internal and external stakeholders to drive successful claim outcomes. •Mentors less experience co-workers to develop their understanding of procedures, state laws, and help others improve their claims handling ability. •Ability to back-stop claims leadership in a temporary capacity. •Training lead for new hires. •Assist with carrier renewals and audits. •Manage closed file processes around deductible recovery and salvage •Other duties may be assigned. Qualifications: •High school Diploma or equivalent is required; College degree preferred...

Essential Duties and Responsibilities include the following. Other duties may be assigned : Handles litigated and non-litigated claims, including Auto Physical Damage (APD) and Cargo claims, from start to finish. Manages a diverse caseload from across the U.S, ensuring timely and effective settlements while maintaining high professional standards. Caseload: 100-120 claims, with 30% involving litigated files Handle claims related to commercial auto incidents, including physical damage and liability claims. Investigate, evaluate, negotiate, and settle claims efficiently. Manage both litigated and non-litigated claims. Ensure compliance with relevant regulations and company policies. Maintain detailed documentation for each claim. Collaborate with internal and external stakeholders to drive successful claim outcomes. Additional Responsibilities: Mandatory one-week onsite training at US Admin HQ in Oakridge, TN (travel and accommodations fully covered)....

Essential Duties and Responsibilities include the following. Other duties may be assigned: • Handles litigated and non-litigated claims, including Auto Physical Damage (APD) and Cargo claims, from start to finish. • Manages a diverse caseload from across the U.S, ensuring timely and effective settlements while maintaining high professional standards. • Caseload: 100-120 claims, with 30% involving litigated files • Handle claims related to commercial auto incidents, including physical damage and liability claims. • Investigate, evaluate, negotiate, and settle claims efficiently. • Manage both litigated and non-litigated claims. • Ensure compliance with relevant regulations and company policies. • Maintain detailed documentation for each claim. • Collaborate with internal and external stakeholders to drive successful claim outcomes. Additional Responsibilities: • Mandatory one-week onsite training at US Admin HQ in Knoxville, TN (travel and accommodations fully...

Essential Duties and Responsibilities include the following. Other duties may be assigned: • Handles litigated and non-litigated claims, including Auto Physical Damage (APD) and Cargo claims, from start to finish. • Manages a diverse caseload from across the U.S, ensuring timely and effective settlements while maintaining high professional standards. • Caseload: 100-120 claims, with 30% involving litigated files • Handle claims related to commercial auto incidents, including physical damage and liability claims. • Investigate, evaluate, negotiate, and settle claims efficiently. • Manage both litigated and non-litigated claims. • Ensure compliance with relevant regulations and company policies. • Maintain detailed documentation for each claim. • Collaborate with internal and external stakeholders to drive successful claim outcomes. Additional Responsibilities: • Mandatory one-week onsite training at US Admin HQ in Knoxville, TN (travel and accommodations fully...

About Acrisure Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters, including Insurance, Reinsurance, Cyber Services, Mortgage Origination and more. Acrisure employs over 17,000 entrepreneurial colleagues in 21 countries and have grown from $38 million to $4.3 billion in revenue in just over ten years. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win. Job Summary: Describe the position: We are looking for a detail-oriented and process-driven Policy Assurance Specialist to support underwriting operations by reviewing inspection reports, verifying policy data, and issuing policy documentation. This role is ideal for someone who thrives in a task-focused, collaborative...

Job Title: Quality Assurance Analyst – Call Center & Underwriting Support Department: Unified Underwriting Support Location: Oak Ridge, TN Office - Hybrid (as applicable) About Acrisure Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters, including Insurance, Reinsurance, Cyber Services, Mortgage Origination and more. Acrisure employs over 17,000 entrepreneurial colleagues in 21 countries and have grown from $38 million to $4.3 billion in revenue in just over ten years. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win. Job Summary: The Quality Assurance Analyst is responsible for defining, implementing, and maintaining rigorous quality standards across all...