31 customer service associate jobs found in Omaha

Job Description: Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own. We are seeking several talented Operations Annuity New Business Services Associates to join our Team in the Consumer Markets Division (CMD) to fill roles in our Omaha, NE, office. These positions will be considered hybrid and required to be in the office just one day per week! As an Operations Annuity New Business Services Associate, you’ll move Pacific Life,...

Job Description: We’re actively seeking several talented  Financial Operations Associates  to join the Consumer Markets Division (CMD) at Pacific Life in Omaha, NE or Charlotte, NC. As a Financial Operations Associate, you will play a critical role in supporting Pacific Life’s annuity and life insurance business by reviewing, analyzing, and processing financial and policy-related transactions in a highly regulated environment. This position combines operational processing, problem-solving, and client support to ensure accurate and timely servicing for policyholders, contract owners, and financial professionals.  This role may support either our  Inforce Processing Team  or  Advisor Services Team , based on business needs and candidate strengths.  How You’ll Make an Impact   Inforce Processing Team:  Support post-issue servicing for annuity and life insurance products by:  Reviewing and processing policy and contract changes, conversions, reinstatements,...

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.  Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.  When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.  GEICO is looking for motivated individuals with a passion for customer service and an interest in our Auto Damage Trainee program. Help our customers when they need us most after an accident and help them get back on the road. Please note that this is a field role. Any candidate(s) selected for the role would be assigned a GEICO fleet vehicle and would be responsible for covering the Lincoln, NE , Omaha...

WHAT WE'RE LOOKING FOR Berkshire Hathaway Homestate Companies, Workers Compensation Division, has an opening for a Finance Operations Supervisor in our Omaha office.  This individual is responsible for overseeing the design and maintenance of the BHHC workers compensation billing process, including supervision of billing and collection associate, as well as leading collection initiatives with a focus on early-stage collections and supervising call center and email support for billing, payment, and cash application inquiries. The Finance Operations Supervisor supports staff in resolving work-related issues and communicates with agency finance staff, managing principals, and policyholders to address discrepancies, providing ongoing training and development to team members to promote growth and success.    LEADERSHIP RESPONSIBILITIES:   Models and reinforces organizational values and behaviors in all leadership actions. Relies primarily on experience, sound judgment and...

Company Farm Family Farm Family specializes in farm and ranch protection with a wide range of products including flexible farm packages, business owner policies, commercial package, workers compensation, commercial auto and select personal auto coverage. Farm Family is a leader in serving the Northeast and Mid-Atlantic markets and is pursuing growth across the U.S. The Farm Family entities are wholly-owned subsidiaries of Clearbrook Group Holdings Inc. Job Description Purpose of the Role The Director of Claims & Services provides strategic and operational leadership across multiple claims and customer service departments, ensuring high‑quality claim outcomes, operational excellence, and consistent, positive experience for policyholders and distribution partners. This role oversees end‑to‑end claims and agency service operations, including workflow management, producer support, staff development, process optimization, and cross‑functional collaboration. The...

Company: NICO National Indemnity Company Want to work for a company with unparalleled financial strength and stability that offers “large company” benefits with an exciting, friendly, and “small company” atmosphere?  Our companies, as members of the Berkshire Hathaway group of Insurance Companies, provides opportunities for professionals interested in just that.   A Brief Overview Delivers excellence in customer service to agents, insureds, claimants and others business partners for billing, technology support and claim inquiries. Performs the daily workflow transactions including responding to agents and insured billing inquiries, processing payments, and completing tasks with the billing and finance departments. Provides customers technology support for company products including assistance in accessing and navigating the website applications and software programs, online access set up, and troubleshooting all products. Provides claim process support to agency partners...

Company: NICO National Indemnity Company Want to work for a company with unparalleled financial strength and stability that offers “large company” benefits with an exciting, friendly, and “small company” atmosphere?  Our companies, as members of the Berkshire Hathaway group of Insurance Companies, provides opportunities for professionals interested in just that.   A Brief Overview Delivers excellence in customer service to agents, insureds, claimants and others business partners for billing, technology support and claim inquiries. Performs the daily workflow transactions including responding to agents and insured billing inquiries, processing payments, and completing tasks with the billing and finance departments. Provides customers technology support for company products including assistance in accessing and navigating the website applications and software programs, online access set up, and troubleshooting all products. Provides claim process support to agency partners...

Mid Mountain Insurance Agency (MMIA) isn’t just another agency, we’re Fortegra’s fast-growing retail arm, built to move quickly, sell smarter, and create real opportunity for top producers. If you’re competitive, sales-driven, and motivated by building something big, this is your moment.   Why MMIA? Uncapped Commission – Your effort directly drives your income Salary + Commission Structure – Stability + upside 15+ Carrier Options – More solutions = more wins Fast-Growth Environment – Get in early and grow with us Backed by Fortegra – Strength, scale, and credibility of a carrier with 45+ year history of growth Comprehensive Training – We set you up to succeed from day one Free Lunch Daily – Because we take care of our team   What You’ll Do We'll give you leads — you'll build your pipeline through outbound calls, referrals, and networking Close new business while delivering a great customer experience Leverage our many options to find...

Job Description: We are looking to add a Client Service Specialist to join our Fraternal team in Omaha, NE . Offering a forward-thinking, innovative, and vibrant company culture, along with the opportunity to share your unique potential, there really is no place like Holmes! Essential Responsibilities: Independently perform the daily tasks required to efficiently manage daily client service needs which may include but not limited to: P repares certificates, binders, Insurance and Claim Manuals and auto ID cards as needed Invoice agency bill transactions for new and renewal policies, monthly installments, endorsements, and audits. Order policy changes from carriers, update agency management system/exposure schedules and set follow-up tasks. Processes endorsements by checking coverages, invoicing, and updating agency management systems. Investigates and corrects omitted items and commission differences on premium discrepancies (policies, audits and...

Company Farm Family Argo Group is an underwriter of specialty insurance products in the property and casualty market. Argo offers a full line of products and services designed to meet the unique coverage and claims-handling needs of businesses. The Argo entities are wholly-owned subsidiaries of Clearbrook Group Holdings Inc. Job Description The Customer Service Representative II will maintain the knowledge, responsibility and duties of the Customer Service Representative I, as depicted in the Customer Service Representative job description. This is an In Office five (5) days per week position ESSENTIAL FUNCTIONS: Serves as a mentor for less experienced CSRs in the department. Takes on additional training duties based on their area of expertise, including but not limited to training on the imaging, indexing and prepping of claim documents, as needed. Distributes and monitors the workload to available CSRs. Handles the transferring of claims...

Responsible for providing consultation and training to employers regarding safety matters. Develop business partnership and ambassador-type relationship with insured policyholders. Evaluate physical premises, equipment, materials, work practices, and safety policies and programs.  Conduct safety surveys of employers’ premises to gather information to assist in risk selection as an integral part of the underwriting process.  Work with management to develop loss control strategies that will have the greatest impact on company success measures. Identify potentially hazardous conditions and unsafe acts that may have an adverse impact on employee claims and assist the client in reducing or eliminating those hazardous condition or unsafe acts. Review business processes and operations. Make recommendations for best practices in safety. Research and analyze technical information, specifications, type of equipment, legal standards, and losses, etc. Write and summarize technical...

Are you a dynamic, results-oriented professional seeking a challenging and rewarding career? If so, this role may be the perfect fit for you! At HUB, we value education, innovation, and continuous learning, and we’re excited to support you on your career journey. As an Employee Benefits Account Specialist , you will be responsible for assisting the Strategic Account Executive in assigned areas to provide management, retention, support and service of day-to-day client needs. Under direct supervision, prepares bid specifications, presentation materials and employee communications. Works directly with specific client groups. Your job responsibilities as an Employee Benefits Account Specialist: With guidance and direction, prepares renewal information, which includes plan data, benefit plan invoices, census, renewal history, obtaining renewal rates from the carrier, including any alternates, ensures commission schedule is correct.  Under direct supervision, creates...

Company Farm Family Farm Family specializes in farm and ranch protection with a wide range of products including flexible farm packages, business owner policies, commercial package, workers compensation, commercial auto and select personal auto coverage. Farm Family is a leader in serving the Northeast and Mid-Atlantic markets and is pursuing growth across the U.S. The Farm Family entities are wholly-owned subsidiaries of Clearbrook Group Holdings Inc. Job Description Underwriter II, P&C, Farm Family At Farm Family, we invite you to elevate your career as an Underwriter II, P&C, joining a vibrant team with a bold vision for growth and innovation based out of our office in Omaha, Springfield, MO, Albany, NY, or Richmond, VA Make Your Mark at Farm Family Are you ready to be a catalyst for change? We’re not simply adapting to a changing world; we’re leading the transformation by reimagining how we serve our clients, redesigning our operating model, and...

Company Farm Family Farm Family specializes in farm and ranch protection with a wide range of products including flexible farm packages, business owner policies, commercial package, workers compensation, commercial auto and select personal auto coverage. Farm Family is a leader in serving the Northeast and Mid-Atlantic markets and is pursuing growth across the U.S. The Farm Family entities are wholly-owned subsidiaries of Clearbrook Group Holdings Inc. Job Description Claims Recovery Representative, Farm Family At Farm Family, we invite you to elevate your career as a Claims Recovery Representative, joining a vibrant team with a bold vision for growth and innovation, based in our Omaha (NE) or Springfield (MO) office. Make Your Mark at Farm Family Are you ready to be a catalyst for change? Our Claims Recovery team is a pivotal part in securing funds owed to the company and its customers by navigating subrogation processes with adverse carriers, uninsured...

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description Allstate’s sales organization is growing its virtual workforce, and we are looking for highly motivated individuals that thrive in a fast-paced sales environment and enjoy being rewarded for their efforts. At Allstate, we are committed to offering a reputable product suite that protects people from life’s uncertainties so they can realize their hopes and dreams. As a full-time Insurance Sales Representative, you will: Engage with active insurance shoppers via inbound/outbound calls, live chat, SMS, and more in a work from home call...

Company Argo Group Argo Group is an underwriter of specialty insurance products in the property and casualty market. Argo offers a full line of products and services designed to meet the unique coverage and claims-handling needs of businesses. The Argo entities are wholly-owned subsidiaries of Clearbrook Group Holdings Inc. Job Description A Brief Overview Argo Group currently has a challenging opportunity for an Account Manager in their Environmental line of business.  This position will provide support and assistance to the overall underwriting function through customer service, processing of various underwriting transactions, data research and analysis.  The Account Manager plays a pivotal role in delivering customer service excellence to our internal and external partners. This role will work onsite 5x per week at any of our Omaha (NE), Chicago, or New York City office locations. The primary duties and responsibilities of the role are: Analyze and...

Company Argo Group Argo Group is an underwriter of specialty insurance products in the property and casualty market. Argo offers a full line of products and services designed to meet the unique coverage and claims-handling needs of businesses. The Argo entities are wholly-owned subsidiaries of Clearbrook Group Holdings Inc. Job Description Senior Account Manager, Inland Marine Argo Group currently has a challenging opportunity for a Senior Account Manager supporting our Inland Marine line of business. The Senior Account Manager plays a pivotal role in delivering customer service excellence to our internal and external partners. Job Purpose: This position will provide support and assistance to the overall underwriting function through customer service, processing of various underwriting transactions, data research, and analysis.  This position will also partner with their assigned underwriters to help develop and service a profitable portfolio of new and...

Markets companies' products and services to assigned Commercial Lines accounts and independent agencies and underwrite with those partners. What You’ll Do   The Territory Underwriting Specialist will be responsible for agent and broker relationships.  The ideal candidate will work from home and reside in the Omaha/Lincoln, NE area.  As a Territory Underwriting Specialist, you will:  Solicit accounts through select agents and brokers  Evaluate, underwrite, and price prospective accounts to select independent agents  Serve as the primary contact with assigned agents and brokers  Provide comprehensive sales expertise to increase production through agency channels  Work with assigned agents and brokers on the coordinating of resolutions  In addition, you will:  Solicit accounts through appointed commercial lines independent agents and/or selected agents/brokers, or in response to inquiries from prospective clients, or referrals.  You will be...

Job Description: Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own. We’re actively seeking a talented Internal Wholesaler in Omaha, Nebraska . This position is responsible for achieving sales goals for the Broad Market Life Insurance products including Term Insurance and Universal Life Insurance within an assigned region of the United States. The Internal Wholesaler (IWS), Life Insurance will partner with assigned Field...

Company Farm Family Farm Family specializes in farm and ranch protection with a wide range of products including flexible farm packages, business owner policies, commercial package, workers compensation, commercial auto and select personal auto coverage. Farm Family is a leader in serving the Northeast and Mid-Atlantic markets and is pursuing growth across the U.S. The Farm Family entities are wholly-owned subsidiaries of Clearbrook Group Holdings Inc. Job Description Underwriter II, Agriculture, Farm Family At Farm Family, we invite you to elevate your career as an Underwriter II, Agriculture, joining a vibrant team with a bold vision for growth and innovation based out of our office in Omaha, NE, Springfield, MO, Albany, NY, or Richmond, VA Make Your Mark at Farm Family Are you ready to be a catalyst for change? We’re not simply adapting to a changing world; we’re leading the transformation by reimagining how we serve our clients, redesigning our...