4 analyst jobs found in Oriskany, NY

Utica First Insurance Company is currently seeking a Commercial Lines Underwriting Quality Specialist to join our team. This opportunity is available due to the upcoming retirement of a valued team member. The position offers a unique opportunity to build upon a well-established foundation while contributing to the continued success of our organization. Job Summary The Commercial Lines Underwriting Quality Specialist is responsible for ensuring underwriting accuracy, consistency, and adherence to company guidelines through comprehensive quality reviews. This role performs detailed underwriting file reviews, identifies trends and improvement opportunities, and supports underwriting excellence through clear feedback and documentation. The position serves as a subject matter expert on underwriting standards and quality expectations, without formal management responsibility. Reports To: Vice President of Underwriting Duties/Responsibilities Commercial Lines...

Job Summary The Underwriting Manager is responsible for leading underwriting operations across Commercial and Personal Lines to achieve profitable growth, underwriting discipline, regulatory compliance, and operational excellence. This role sets underwriting strategy, manages underwriting leaders and senior staff, and partners with key stakeholders to optimize portfolio performance, enhance customer and agent experience, and support organizational objectives. Reports To: Vice President of Underwriting Duties/Responsibilities Leadership & People Management Lead, develop, and coach underwriting supervisors, senior underwriters, and underwriting teams across Commercial and Personal Lines Establish performance expectations, conduct evaluations, and support career development and succession planning Foster a culture of accountability, collaboration, risk awareness, and continuous improvement Participate in hiring, workforce planning, and organizational design...

Utica First Insurance POSITION DESCRIPTION Bilingual Customer Care Associate ***Candidate must speak fluent Spanish*** Job Summary Customer Care Associates are responsible for servicing the basic needs of policy holders, agents, and individuals and are responsible for navigating calls through next steps to ensure that resolutions are satisfied for call inquiries. Contact with customers is primarily made through phones calls but may also include email and web chat.  Reports To: Customer Care Supervisor Schedule: Monday-Friday, 9:00am to 5:00pm (Overtime as needed) Duties/Responsibilities Answer calls daily with professionalism and return calls for individuals who left voicemails. Customer Care Associates will attend to incoming emails to the customercare@uticafirst.com general mailbox. Maintain thorough ticketing documentation for all contact with our customers (insureds, agents, and other parties involved with a policy) Exercise discretion...

Utica First Insurance Company has been serving the insurance needs of families and businesses for over 100 years. We have a dedicated “team” of employees and offer continuing opportunity for personal career growth. Utica First Insurance Company is currently seeking an entry level Customer Care Associate for our Oriskany, NY location.  **** Candidate must speak fluent Portuguese****    Reports To Customer Care Supervisor Schedule:  Monday-Friday, 8:00am to 4:00pm Responsibilities Include but are not limited to: · Answer calls daily in accordance with the average call volume of the department within a five percent margin. · Customer Care Associates will attend to incoming emails to the customercare@uticafirst.com general mailbox with an average volume within that of all team members within a five percent margin · Maintain thorough tickets for all contact with our customers (insureds, agents, and other parties involved with a policy) · Attempt call...