2 customer experience representative jobs found in Palo Alto, CA

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.  Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.  When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. We are seeking an experienced and technically proficient Taxonomist to join our Enterprise Data team. This role is pivotal in structuring the data and language that powers our machine learning (ML) models, generative AI (GenAI) applications, NLP use cases, and enterprise knowledge graphs. You will partner closely with Engineering, Product, Business owners and AI teams to ensure content is structured, organized,...

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.  Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.  When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. We are seeking an experienced and innovative Senior Enterprise Ontologist to lead the design and development of enterprise ontologies, knowledge graphs and semantic models tailored for the insurance domain. You will partner closely with cross-functional teams including engineering, product, AI, and various business teams to identify and analyze data sources, develop taxonomies, and create semantic models that...