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Palo Alto customer service manager California

28 customer service manager jobs found in Palo Alto, CA

GEICO
03/30/2026  
Principal Product Manager, Conversational Chatbot
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.  Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.  When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose. When you join our company, we want you to...
GEICO Palo Alto, CA, USA Full Time
GEICO
01/05/2026  
Distinguished Product Manager, Conversational Chatbot
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.  Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.  When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. As part of this once-in-a life time opportunity to build and make a real impact, we are looking for an accomplished, customer-obsessed and results-oriented Distinguished Product Manager to drive our online and mobile experience serving millions of customers. This role, as part of the newly formed Service Consumer Experience team will be at the helm of strategizing, developing, and enhancing the consumer journey...
GEICO Palo Alto, CA, USA Full Time
GEICO
04/02/2026  
Senior UX/UI Designer (AI)
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.  Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.  When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. GEICO is looking for an accomplished, customer obsessed, and results oriented Senior UX/UI Designer . The ideal candidate will be comfortable working with a variety of business partners and delivering design solutions . Collaborates with customers, engineers, and product management to determine design requirements, create mockups, user workflows, conduct user research, and provide...
GEICO Palo Alto, CA, USA Full Time
GEICO
03/25/2026  
Distinguished Engineer, AI Applications
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.  Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.  When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. GEICO is seeking a Distinguished Engineer (AI Platforms) to join our AI organization. This individual will serve as one of the most senior technical authorities driving the architecture, evolution, and long-term technical strategy of GEICO’s Generative AI and virtual agent platforms. This platform directly supports productivity and service quality for 20K+ contact center employees across claims, service, and...
GEICO Palo Alto, CA, USA Full Time
GEICO
03/13/2026  
Sr Staff Engineer (Java)
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.  Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.  When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. Position Summary GEICO is seeking an experienced Engineer with a passion for building high-performance, low maintenance, zero-downtime platforms, and applications. You will help drive our insurance business transformation as we transition from a traditional IT model to a tech organization with engineering excellence as its mission, while co-creating the culture of psychological safety and continuous...
GEICO Palo Alto, CA, USA Full Time
GEICO
02/25/2026  
Senior Staff ML Engineer
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.  Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.  When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. Overview:  We are seeking an accomplished Senior Staff ML Engineer who will serve as a technical leader for Generative AI applications at GEICO. In this individual contributor role, you will be collaborating with a dynamic team of AI and software engineers to design, develop, and deploy systems that ensure scalability, reliability and usability of generative AI solutions, applications, and workflows across the...
GEICO Palo Alto, CA, USA Full Time
GEICO
02/25/2026  
Staff ML Engineer
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.  Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.  When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. Overview:  We are seeking an accomplished Staff ML Engineer who will serve as a technical leader for Generative AI applications at GEICO. In this individual contributor role, you will be collaborating with a dynamic team of AI and software engineers to design, develop and deploy systems that ensure scalability, reliability and usability of generative AI solutions, applications and workflows across GEICO. You...
GEICO Palo Alto, CA, USA Full Time
GEICO
02/24/2026  
Staff Engineer - Java (HYBRID)
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.  Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.  When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose. When you join our company, we want you to...
GEICO Palo Alto, CA, USA Full Time
GEICO
02/18/2026  
Senior Manager of Data Engineering
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.  Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.  When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. At GEICO Technology Solutions , we are on a journey to revolutionize the Insurtech space with our technology offerings in the Insurance market and provide excellent service with better efficiency to our Customers and Associates. To achieve our vision and mission, we are focusing on transforming our existing tech to deliver products and capabilities that are marketplace ready and are agnostic of the Line of...
GEICO Palo Alto, CA, USA Full Time
GEICO
02/06/2026  
Staff Engineer - Java (API/Software Development/Microservices)
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.  Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.  When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. Position Description     Our Staff Engineer works with our Engineers to innovate and build new systems, improve and enhance existing systems and identify new opportunities to apply your knowledge to solve critical problems. You will lead the strategy and execution of a technical roadmap modernizing our servicing organization with API first design. The ideal candidate is a self-starter...
GEICO Palo Alto, CA, USA Full Time
GEICO
01/30/2026  
Senior Staff Engineer
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.  Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.  When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. Position Summary GEICO is seeking an experienced Engineer with a passion for building high-performance, low maintenance, zero-downtime platforms, and applications. You will help drive our insurance business transformation as we transition from a traditional IT model to a tech organization with engineering excellence as its mission, while co-creating the culture of psychological safety and continuous improvement....
GEICO Palo Alto, CA, USA Full Time
GEICO
01/28/2026  
Distinguished Engineer, Policy Platform
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.  Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.  When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. At GEICO, the   Policy Engineering teams   are on a mission to redefine how insurance policies are built, managed, and evolved.   We're   designing   world-class services   that are modular, resilient, and ready to power intelligent automation across the enterprise.   Position Description   The Distinguished   Engineer leads the   overall   architecture and...
GEICO Palo Alto, CA, USA Full Time
GEICO
01/05/2026  
Senior Taxonomist
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.  Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.  When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. We are seeking an experienced and technically proficient Taxonomist to join our Enterprise Data team. This role is pivotal in structuring the data and language that powers our machine learning (ML) models, generative AI (GenAI) applications, NLP use cases, and enterprise knowledge graphs. You will partner closely with Engineering, Product, Business owners and AI teams to ensure content is structured, organized,...
GEICO Palo Alto, CA, USA Full Time
GEICO
12/30/2025  
Staff Engineer (.Net/Java)
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.  Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.  When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. Overview   We are seeking an exceptional Staff Engineer whose technical leadership will span all product lines and systems across GEICO’s Specialty Lines of Business (LOB)—including Boat, Umbrella, ATV, UTV, Snowmobile, Golf Cart, Motorcycle, and RV. This leader will shape the next-generation architecture for Specialty, guide engineering managers and development teams, and drive operational...
GEICO Palo Alto, CA, USA Full Time
GEICO
12/07/2025  
Distinguished Engineer, Underwriting
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.  Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.  When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. Position Summary     GEICO is seeking an experienced Engineer with a passion for building high-performance, low maintenance , zero-downtime platforms, and applications .  You will help drive our insurance business transformation as we transition from a traditional IT model to a tech organization with engineering excellence as its mission, while co-creating the culture of psychological...
GEICO Palo Alto, CA, USA Full Time
GEICO
12/07/2025  
Staff Engineer- Machine Learning
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.  Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.  When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose. When you join our company, we want...
GEICO Palo Alto, CA, USA Part Time
GEICO
12/07/2025  
Sr. Staff Engineer- Policy Configuration
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.  Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.  When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. About GEICO Policy Engineering   We're building the future of insurance technology— API-first, AI-powered, and engineered for scale .   At GEICO, the Policy Engineering teams are on a mission to redefine how insurance policies are built, managed, and evolved. We're designing world-class services that are modular, resilient, and ready to power intelligent...
GEICO Palo Alto, CA, USA Full Time
GEICO
12/07/2025  
Staff Engineer, Hybrid Cloud Fabric
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.  Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.  When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. Staff Engineer – Multi-Cloud Service Mesh   Position Summary: Become a key player in GEICO's tech transformation! We are seeking a Senior or Staff Engineer with deep expertise in service mesh technologies to help implement modern, scalable, and secure communication fabric across our hybrid cloud environment. You will play a vital role in enabling seamless and secure communication between services,...
GEICO Palo Alto, CA, USA Full Time
GEICO
12/07/2025  
Senior Engineer, Hybrid Cloud Fabric
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.  Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.  When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. Senior Engineer – Multi-Cloud Service Mesh Position Summary: Become a key player in GEICO's tech transformation! We are seeking a Senior or Staff Engineer with deep expertise in service mesh technologies to help implement modern, scalable, and secure communication fabric across our hybrid cloud environment. You will play a vital role in enabling seamless and secure communication between services,...
GEICO Palo Alto, CA, USA Full Time
GEICO
12/07/2025  
Senior Staff Engineer, Hybrid Cloud Fabric
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.  Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.  When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. Sr Staff Engineer - Multi-Cloud Service Mesh Position Summary: Become a key player in GEICO's tech transformation! We are seeking a Senior or Staff Engineer with deep expertise in service mesh technologies to help implement modern, scalable, and secure communication fabric across our hybrid cloud environment. You will play a vital role in enabling seamless and secure communication between services,...
GEICO Palo Alto, CA, USA Full Time

 

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