13 manager customer experience jobs found in Parsippany-Troy Hills

Join us as a Manager, Global Law Firm Engagement within our Global Legal, Compliance and Regulatory team to take your career to the next level with a global market leader. About the Job The Manager, Global Law Firm Engagement will be responsible for ensuring optimal law firm engagement for the GLCR department, across all AIG regions, including the US, Canada, UK, EMEA, APAC, LAC and Japan. This newly created global role will be a critical component of our law firm management and financial monitoring team and will play a pivotal role in establishing financial and law firm performance key performance indicators.  The ideal candidate should be a process driven, strategic thinker who has experience in a law firm or insurance company environment with knowledge of legal procedures, engagement contracts, and law firm fee negotiations and billing and budgeting practices. Key Responsibilities Collaborate with key stakeholders on law firm engagement and onboarding for...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a Director of Public Entity Insurance Administration to join our growing team in Parsippany, NJ!   To work jointly with the Profit Center Leader, division producers, claims administration and support staff in the placement and servicing of public entity accounts that are in a joint insurance fund administrated by the profit center. How You Will Contribute:   Develop a full understanding of the regulations governing joint insurance funds in the State of New Jersey. Identify all markets and other alternative risk mechanisms for the placement of public entity business. Understand and incorporate procedures that are required by alternative risk placements in the servicing of new and existing business. Be proficient in the knowledge of public entity insurance so to identify risk exposures and...

​ Underwriting Specialist, Accident and Health Join us as an Underwriting Specialist to make more of your specialist expertise and experience. Make your mark in Underwriting AIG underwriting teams help to find insurance solutions in areas including Financial Lines, Property, Casualty, Specialty Lines, Cyber, Multinational Clients, and High Net Worth individuals. We are reimagining how we help customers to manage risk, transforming our operating model, and reshaping our role responsibilities and career pathways. The goal is to unlock the full potential in each colleague – empowering our people to grow as insurance professionals and add more value to our customers and AIG. The role will work closely with Sales, Claims and Operations, Finance, Legal, Risk and Compliance to help achieve strategic initiatives, which will ensure long-term growth of profits for Accident and Health. How you will create an impact This role is your opportunity to drive profitable...

About the role The DRLP provides oversight of surplus lines licensing compliance and regulatory adherence. This role ensures that surplus lines transactions are conducted in accordance with applicable state laws, licensing obligations and internal control standards. This position requires extensive knowledge of surplus lines requirements across multiple jurisdictions, advising business stakeholders and maintaining the compliance framework.    Key Responsibilities: Oversee processes related to affidavits and disclosures, premium tax reporting and remittance, stamping office submissions, broker responsible forms and policy documentation and record retention. Monitor regulatory bulletins and assess operational impact. Partner with Legal and Compliance to maintain and enhance controls supporting surplus lines activities. Maintain filing calendars and coordinate responses to routine DOI inquiries. Track state premium tax requirements, coordinate with Finance for payments,...

Position Summary:  AIG’s Investments group is responsible for managing the investment assets of AIG, including affiliated insurance companies, through internal and external managers. The Investments Compliance team provides compliance and regulatory support to AIG’s Investments group, along with assisting in the oversight of external managers. The ideal candidate will have extensive regulatory asset management experience with a focus on U.S. domiciled insurance companies and will work closely with the Chief Compliance Officer in the day-to-day execution of the compliance program. Review and capture investment restrictions from investment guidelines, state insurance investment regulations and reinsurance/trust agreements.  Code, test and implement investment restrictions in BlackRock Aladdin and Bloomberg. Review exceptions out of the compliance module and perform manual controls testing. Perform ad-hoc/quarterly controls review specifically for the General Account and...

Drive best-in-class data engineering by designing, building, and maintaining cloud native big data solutions. Lead a team of data engineers and managers, as well as drive solutions as a principal data engineer. Collaborate with stakeholders to assess their needs and find innovative data solutions. Work on the delivery and ongoing maintenance of solutions that continuously deliver business value. Work closely with Data Architects and Senior Engineers to implement sustainable best practices and technical design. Work with Analytics, Application Development, and Data Science teams. Implement rigorous standards and documentation for software development and code management, and design requirements that provide quality work on fast-paced schedules. Manage and prioritize project timelines and deliverables, work with external dependencies, and communicate with stakeholders. Share knowledge and best practices across the enterprise. Collaborate with external and internal Data Engineering...

Who we are American International Group, Inc. (AIG) is a leading global insurance organization. AIG member companies provide a wide range of property casualty insurance in approximately 70 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets and manage risks. We’re also committed to making a positive difference for our colleagues and in the communities where we work and live. We encourage colleagues to give back to the causes they care most about, supporting these efforts through our Volunteer Time Off and Matching Grants Programs. General Insurance is a leading provider of insurance products and services for commercial and personal insurance customers. It includes one of the world’s most far-reaching property casualty networks. General Insurance offers a broad range of products to customers through a diversified, multichannel distribution network. Make your mark in Information...

Who we are AIG, Inc. is a leading provider of insurance products and services for commercial and personal insurance customers.  It includes one of the world’s most far-reaching property casualty networks.  AIG, Inc. (“AIG”) offers a broad range of products to customers through a diversified, multichannel distribution network.  Customers value AIG’s strong capital position, extensive risk management and claims experience and its ability to be a market leader in critical lines of the insurance business. Corporate Finance - Investment Accounting The Investment Accounting group at AIG is responsible for the accounting and reporting for AIG's Invested Assets of over $95 billion a comprised primarily of fixed maturity securities and includes private equity, hedge funds, commercial/residential loans and equity securities.  In addition, AIG’s derivative portfolio consists primarily of foreign exchange derivatives but also includes interest rate and other derivative instruments....

Our General Claims department in Parsippany, NJ is looking for a Property Damage Representative candidate who has excellent communication skills as well as strong organizational and time management skills.  We are looking for talent with and without prior experience in the insurance industry. Hours: Monday through Friday, 8:45 a.m. to 5:00 p.m. with work from home opportunities after training is complete. Salary: The level and salary is commensurate with direct experience and credentials.  Level I - $51,120.55 - $67,542.80 annually based on experience  Level II - $58,737.25 - $89,324.95 annually based on experience  Sr. Level - $77,698.40 - $102,805.30 annually based on experience Responsibilities Appropriately handle, settle and close property damage (automobile) claims by bringing a prompt and amicable resolution Verify coverage, open claims, contact parties involved Verify and investigate information presented by first and third party...

There has never been a better time to join NJM!  With a nationally ranked reputation for outstanding customer service and a history that spans more than a century, NJM is a leading provider of workers' compensation, automobile and homeowners insurance in New Jersey.  It is an exciting time to join NJM as we have just expanded into other states. Become a member of our team and you’ll be part of company who operates for the sole benefit of its policyholders and is committed to maintaining the highest levels of service.  Team members are offered a competitive compensation package and benefits including: a 401k plan, health coverage, a generous paid time off plan, and much more! Our Parsippany Medical Services Administration team is in search of a Personal Injury Protection Claims Representative ( PIP Rep is the official NJM title). Reporting to the designated PIP Supervisor, the PIP claims representative is responsible and accountable for conducting complete and...

At AIG, we are reimagining the way we help customers to manage risk. Join us as a Senior Insurance Underwriting Production Specialist, Excess & Surplus Lines to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. Make your mark in Western World, Underwriting Western World has been providing commercial brokers with non-admitted insurance solutions for over a half century. Its experience in the contract bind property, casualty and garage segments, combined with the capabilities of Lexington Insurance, enhances AIG’s ability to provide non-admitted solutions from Main Street to Wall Street.  How you will create an impact Independently select, monitor, and price new and renewal business according to Company guidelines per Underwriter’s level of authority as outlined in individual “Authority Letter”. Market our products and services and travel accompanied to assigned agents as required....

About the role The Complaints Regulatory Reporting Lead is a key analytical role that globally sits at the intersection of complaints operations, business insights, regulatory compliance, and data strategy. This role owns the design and delivery of complaint metric reporting across countries and products – translating complaints data into actionable intelligence that drives operational improvement, regulatory adherence, and management decision making. This is an exciting role that collaborates closely with Complaints, Operations, Claims, Compliance, Technology and senior leadership teams to ensure the organization understands not just what is happening – but why and what to do about it. Key responsibilities: Design and maintain complaint metric frameworks that go beyond volume tracking to surface root causes, emerging themes, and systemic process failures. Produce thematic analysis reports that translate complaint patterns into clear, actionable narratives for...

Description The selected candidate will underwrite construction-related insurance risks within assigned authority, applying independent, analytical, data-driven judgment to evaluate and price accounts. Works with limited guidance from leadership to accept, modify or decline business, focusing on construction contractors, subcontractors, developers, and related project risks.   To be considered for this role, candidates must reside within the specified geographic location. This position requires regular in-person visits with local brokers and agents, so remote hires outside the designated territory cannot be accommodated. Responsibilities: Underwrite construction accounts (contractors, subcontractors, developers, OCIPs/CCIPs, builder’s risk) within delegated authority, making data-driven accept/decline and pricing decisions. Manage and grow a portfolio of brokers/agents and clients; build and maintain strong market relationships to source...