3 contact center customer care associate jobs found in Parsippany-Troy Hills, NJ

NJM’s WC Claims Department is seeking an experienced Claims Specialist who lives in or near Connecticut to provide on-site service to our policyholders and agents in that state.  This is a 100% remote position which includes virtual claims handling for customers in any area of CT and possibly MD, DE or PA as needed.   At NJM, our WC Claims Department empowers our employees to focus on delivering guidance and empathy to our customers.  As a department driven by service and customer advocacy, we are committed to providing transparent, empathetic support and collaborative engagement during the life of a claim. The WC Claims Department takes pride in being a key component in the growth and success of our policyholders’ business operations. To meet these expectations, WC Claims Specialists are supported by a dedicated call center who can field calls for them and other specialized units who are responsible for setting reserves, making permanency payments, and following through...

Data Engineer Lead AIG | Data Office · Data Engineering About The Role The Data Engineer Lead is a hands-on engineering role within AIG's Data Engineering organization. You will design, build, and operate production-grade data pipelines and platforms — and bring sound engineering judgment to every solution you deliver. We actively leverage GenAI tooling — including Claude Code and Snowflake Cortex — as a genuine productivity multiplier across the development lifecycle. We want someone who is motivated to learn, keeps up with a fast-moving space, and continuously finds new ways to put these tools to work. You will collaborate closely with the product owner, business stakeholders, and fellow engineers. Strong communication and analytical skills matter here as much as technical depth — the ability to ask the right questions, think through trade-offs clearly, and explain your reasoning is part of the job.   Responsibilities Design, build, and operate...

There has never been a better time to join NJM!  With a nationally ranked reputation for outstanding customer service and a history that spans more than a century, NJM is a leading provider of workers' compensation, automobile and homeowners insurance in New Jersey.  It is an exciting time to join NJM as we have just expanded into other states. Become a member of our team and you’ll be part of company who operates for the sole benefit of its policyholders and is committed to maintaining the highest levels of service.  Team members are offered a competitive compensation package and benefits including: a 401k plan, health coverage, a generous paid time off plan, and much more! Our Parsippany Medical Services Administration team is in search of a Personal Injury Protection Claims Representative ( PIP Rep is the official NJM title). Reporting to the designated PIP Supervisor, the PIP claims representative is responsible and accountable for conducting complete and...