9 customer service manager jobs found in Parsippany-Troy Hills

This is a customer facing role which will interact with all levels of leadership. The qualified candidate must be able to communicate effectively in a professional manner with peers, other team members, and clients Serve as senior subject matter expert in the deployment and support of GS&PS’s global Source to Pay strategy Partner with global stakeholders to identify suppliers for enablement on the Ariba platform and lead the technical onboarding and training for the targeted suppliers and catalogs Lead Ariba tool adoption efforts by delivering ongoing end-user training and analyzing non-compliant purchase data to identify new suppliers for enablement Provide on-going Sourcing and Contracting/ Buying and Invoicing improvements, including the ability to generate and analyze complex adhoc reports from the Ariba platform, guide peer team members on improved use of the Ariba tool and assist in developing the knowledge and skillsets of offshore support resources on...

Description The selected candidate will underwrite construction-related insurance risks within assigned authority, applying independent, analytical, data-driven judgment to evaluate and price accounts. Works with limited guidance from leadership to accept, modify or decline business, focusing on construction contractors, subcontractors, developers, and related project risks.   To be considered for this role, candidates must reside within the specified geographic location. This position requires regular in-person visits with local brokers and agents, so remote hires outside the designated territory cannot be accommodated. Responsibilities: Underwrite construction accounts (contractors, subcontractors, developers, OCIPs/CCIPs, builder’s risk) within delegated authority, making data-driven accept/decline and pricing decisions. Manage and grow a portfolio of brokers/agents and clients; build and maintain strong market relationships to source...

Finance operation as a strategic enabler and partner for Finance organization by embedding automation, standardization, and advance analytics across core Finance processes. Through disciplined project management, aligning & enabling activation on companywide Finance data and reporting strategies , Integrating E2E processes, and building Finance Center of Excellences (CoEs). The Team drives end-to-end process integration, strengthen governance, and data-driven decision support by fostering collaboration, innovation, and skill growth. Finance operation accelerates outcomes aligned with CFO/CEO strategic priorities. Our Finance operation member accountable for executing process automation , ensuring data accuracy, and implementing standardized processes across Finance. Team support projects and processes delivery through effective planning , collaboration and risk management while driving analytics to enable timely and data driven decisions. Team leads continuous improvement,...

The Business Partnering FP&A team has oversight of the forecasting, reporting and analytics of AIG’s general operating expenses and works closely with the various Business Unit, as well as the various functional owners to support internal management reporting and analytics. This role is the key finance support for Enterprise Systems ($100M+ in GOE).  This includes IT support for the following functions: Finance, Tax, Treasury, HR, Legal. Job description: Monthly review of actual run-rate costs and rest of year forecast Partner with Global Controllers during month end close Monthly report preparation and communication for the L3 leader Support of the Annual Budget Process Review of pre-close GOE each month Review of prepaid expenses on monthly basis Quarterly Pulse updates and analytics Analysis of third-party vendors Finance support for Investment Projects which include business case development and tracking of project spend Ad hoc projects as requested...

Actuary & Director - Casualty Specialty Markets Pricing At AIG, we are reimagining the way we help customers to manage risk. Join us as a Actuary & Director - Casualty Specialty Markets Pricing to take on key responsibilities within a world-class actuarial function. Make your mark in the Casualty Specialty Markets Actuarial Team Our Casualty Specialty Markets Actuaries are on the front lines, quantifying risk, pricing insurance and providing key analyses for AIG’s stakeholders.  We collaborate with multiple functions, including Finance, Claims, Operations, Marketing and Underwriting.  As an AIG actuary, you will be challenged and encouraged to reach your greatest potential to help improve how we predict, manage and mitigate risk. How you will create an impact We are seeking an actuarial professional with industry expertise to lead the Casualty Specialty Markets pricing team.  Casualty Specialty Markets is a $500M portfolio consisting...

Job Description About Acrisure: A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more.  In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible. Job Summary:  Our Personal Lines Account Managers are responsible for maintaining and growing relationships with our clients, ensuring their insurance needs are met, and providing outstanding service. The ideal candidate will have a proven background in...

Company Details   Berkley Luxury Group is an operating unit of W.R. Berkley Corporation, one of America’s largest commercial lines writers in the United states. At Berkley Luxury Group we offer tailored, all-inclusive insurance solutions for luxury condo, co-op, rental properties and fine dining restaurants.   Berkley Luxury Group has been a mainstay in the commercial real estate and hospitality business since 1986. We specialize in luxury condominiums, cooperatives, and apartments in the habitational space, Class A Office buildings and fine dining restaurants in the hospitality space. BLG maintains a standard of prompt and fair settlement of claims, and endeavors to treat insureds and brokers in a partnership-like manner.   BLG has developed a strategic plan to grow their success by expanding their footprint geographically and adding complementary products. At BLG there is a shared vision to be the best option for its customers. We aim to provide...

At AIG, we are reimagining the way we help customers to manage risk. Join us as a SVP Field Operations Casualty Specialty Markets to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. Make your mark in Casualty Specialty Markets How you will create an impact Responsible to lead the field operations of Casualty Specialty Markets.  The Environmental Zonal Managers as well as the Head of SEMM and Trucking will report into this role. Drive the development of growth and profitability strategies.   Responsible for the achievement of financial targets for revenue, profit and growth; includes GWP, GAAP Underwriting Profit, and GOE and PTOI targets. The portfolio is profitable, and we are looking to achieve double digit growth in 2025 and additional growth in 2026. Develop strategic vision and value proposition that recognize changing business and competitive environment dynamics, key...

Reporting to the Manager, Statistical Reporting, this role is critical to successful delivery of statutory financial reporting requirements of AIG’s 18 US-domiciled Property Casualty Insurance entities.  The ideal candidate will bring P&C insurance experience to this role, core skills in statutory financial reporting and analytics, and the capability to partner across teams and levels in a complex, demanding and transformational environment.  Key Responsibilities: Serve as both preparer and as primary reviewer across a broad spectrum of statutory financial reporting deliverables incorporated into quarterly/annual statement filings and beyond, including comprehensive exhibits related to premiums and losses reported at line of business and risk location Support refinement of design and ongoing execution of analytics covering all financial reporting deliverables Execution of critical internal control activities central to the quarterly/annual close, including...