1 jobs found in Peoria Heights

The Claims Support Representative is the first point of contact for customers initiating insurance claims.  This role is responsible for managing customer inquiries and claim submissions, ensuring accuracy and efficiency in the intake process. This crucial step sets the foundation for the claims management journey and plays a key role in shaping overall customer experience. Your Impact: Customer Interaction: Respond promptly to customer inquiries, address concerns with professionalism, and provide clear guidance throughout the claims filing process. Act as the primary point of contact, ensuring a seamless customer experience until the claim is successfully submitted to the carrier for processing. Claim Processing: R eceive, review, and process insurance claim documents for carriers, ensuring accuracy and compliance with company policies and procedures. For certain carriers, this role involves directly entering benefits into their CRM system, requiring...