29 operations manager jobs found in Philadelphia

Job Responsibilities and Requirements The Senior HR Operations Analyst is a key member of the Total Rewards and HR Operations team and plays a critical role in supporting effective, scalable, and compliant HR service delivery. This role partners closely with HR Operations leadership and HR functional teams to translate business needs, policies, and HR strategy into clear operational processes, system solutions, and actionable insights. HR Operations Execution & Process Enablement Partners with HR Operations manager to implement, maintain, and continuously improve HR operational processes that support consistent, efficient, and compliant HR service delivery. Leads the annual review, update, and organization-wide distribution of the Employee Handbook in partnership with HR leadership, Legal, and other stakeholders. Develops and maintains HR procedures, reference guides, and job aids that translate policies and system functionality into clear, actionable guidance for...

Job Responsibilities and Requirements As part of the extended Information Technology leadership team, Manager - Claims Solutions and Services is responsible for leading and coordinating the Salesforce Solutions Claims team, supporting both day‑to‑day operations and ongoing system enhancements. This role works closely with technical and business stakeholders to ensure alignment between business strategies and technical solutions. It requires deep knowledge of claims and absence management systems, strong leadership capabilities, and the ability to collaborate effectively with onshore and offshore team members.   This role is a unique opportunity to assist our organization to transform from claim/case management mindset to a service-oriented organization establishing best standards, processes and procedures in off the shelf technology platform with modularized functions.   Business and IT Vision Cross-Functional Collaboration: Partner with Claims, Customer Services, and...

Job Description NewLane Finance is seeking an individual to assist the credit and risk modeling and analytics function using data to advance credit risk behavior and quantification of these risk and return tradeoffs through the deployment of models and algorithms to optimize such strategies. This role will be responsible for providing analytical/quantitative input to help develop, implement, and monitor the build of complex commercial small business Expected Default (ED) and Probability of Default (PD) credit default models.  The successful candidate will use their business analysis, process, and quantitative knowledge to ensure business intent is matched with modeling outcome, and document development decisions under SR11‐7 guidelines. In addition to responsibilities on individual modeling projects this role will be expected to work on ad‐hoc projects as needed. Communicating model mechanics and articulating nuances to leadership will be an important aspect of the role. This...

At AIG, we are reimagining the way we help customers to manage risk. Join us as a Program Manager to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. Make your mark in Programs With over 50 years in the Programs space, AIG Programs is an industry leader in the U.S. Program business. We focus on developing strategic solutions designed to make Program Administrators’ lives easier. By leveraging our breadth of offerings and dedicated Underwriting, Claims and Loss Control teams, we offer exceptional service and solutions. We serve niche markets on both an admitted and non-admitted basis, through market leading infrastructure and underwriting expertise. How you will create an impact A Program Manager is highly motivated, results oriented problem solver who exemplifies a willingness to be flexible, learn on the job and maintain a “can do” attitude.  Program Manager is responsible for the...

Job Description NewLane Finance Company (“NewLane”) is a commercial equipment finance company, serving small and mid-size businesses nationwide. Our mantra is "Business Lending Done Right".  Our strategy is to revolutionize small business lending by employing the latest technology and a motivated workforce to deliver fair and transparent financing solutions to businesses with unmatched levels of speed, convenience, and customer service. Our products and services are offered to businesses primarily through financing programs with equipment manufacturers, distributors, and dealers. NewLane is a subsidiary of WSFS Bank, a $20+ billion financial organization. NewLane is seeking an experienced Late-Stage Collections Specialist with strong skills in, but not limited to, ability to achieve targeted delinquency goals, effective communication, problem solving, attentiveness, and personal time management.  The qualified candidate must possess an energetic, courteous, and professional...

Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow. At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best. Great American's Bond Division has been underwriting surety bonds since 1926. Great American is known for expert underwriting, solid financial strength, market leadership, and creative solutions. Great American is one of the top surety companies in the United States. Bonds -...

Job Responsibilities and Requirements The Manager, Investment Accounting is also responsible for the supervision and review of the month-end, quarter-end, and year-end close processes, including statutory and GAAP deliverables across all companies for which assets are managed.  Responsibilities also include review of income, gains, and positions for an investment portfolio containing fixed income, equity, and alternative investment holdings.  Serves as a key point of contact for financial reporting team, investment managers, external client stakeholders, and external / internal auditors.  The Manager, Investment Accounting will also serve as a resident expert in respective GAAP and statutory guidance, providing assistance with appropriate disclosures and accounting treatment for various asset classes and investment strategies, and ensuring that new accounting pronouncements are understood and implemented correctly. The Manager, Investment Accounting is responsible for...

Job Description NewLane Finance (www.newlanefinance.com) is a commercial equipment finance company, serving small and mid-size business nationwide. Our mantra is "business lending done right", and our strategy is to revolutionize small business lending by employing the latest technology and a motivated workforce to deliver fair and transparent financing solutions to businesses with unmatched levels of speed, convenience, and customer service. Our products and services are offered to the business community primarily through financing programs with equipment manufacturers, distributors, and dealers. NewLane Finance is powered by a $24B financial organization. Summary: By administering NewLane Finance’s accounts and coordinating with the development teams, the Business Development Account Manager (BDAM) plays a significant role in driving the business. Senior Management relies heavily on BDAM’s since their proper use of discretion and independent judgment concerning the...

At AIG, we are reimagining the way we help customers to manage risk. Join us as a Program Manager to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. The Program Manager reports directly to the Vice President - Programs Team Leader.  As a highly motivated, results-oriented problem solver who exemplifies a willingness to be flexible, learn on the job, and maintain a “can do” attitude you will be responsible for the underwriting, marketing and portfolio management of each assigned Program.  You will have a unique opportunity to experience various industries and classes of business across a very diverse programs portfolio. Not only will you gain multi-faceted experience in terms of package line of business (not just Property or just Casualty), you will also get multi-functional experience – in addition to underwriting, you will gain knowledge and have the opportunity to lead in other functional...

Job Description At WSFS Bank, we empower our Associates to grow their careers, guide our customers to secure their financial futures, and actively support our Communities so they can fully thrive. Careers with WSFS Bank offer an inclusive and supportive culture, competitive salaries, advancement opportunities, and more. We are the region's locally headquartered bank and wealth management company. We are honored to consistently be named a Top Workplace by our Associates, who make a difference every day for the people, businesses, and Communities we serve. We Stand For Service® is more than part of our name, it’s our mission and our purpose. The Complaints Program Manager is responsible for overseeing, managing, and enhancing the enterprise wide Complaints Management Program for a $20B financial institution. Reporting into Corporate Compliance, this role is accountable for ensuring complaint management practices comply with applicable regulatory requirements, internal policies,...

The next part of your journey is right around the corner — with The Standard. A genuine desire to make a difference in the lives of others is the foundation for everything we do. With a customer-first mindset and an intentional focus on building strong teams, we’ve been able to uphold our legacy of financial stability while investing in new, innovative technologies that support the needs of our customers. Our high-performance culture focused on operational excellence thrives thanks to remarkable people united by compassion and a customer-first commitment. Are you ready to make a difference? **Ideal candidate will live in or near eastern Pennsylvania. You must be located in the territory/willing to relocate and willing to travel for this position**  Excellent field sales opportunity selling retirement plan products!  What You’ll Do   You’ll provide consultative sales services to our partners – focused on educating customers on our retirement products and...

Associate Actuary - North America Property At AIG, we are reimagining the way we help customers to manage risk. Join us as a Associate Actuary - North America Property to take on key responsibilities within a world-class actuarial function. Make your mark in Actuarial Our Actuaries are on the front lines, quantifying risk, pricing insurance and reserving losses for AIG’s major insurance operating companies, globally. We collaborate with Finance, Claims, Operations, Marketing and Risk Management, among other functions. As an AIG actuary, you will be challenged and encouraged to reach your greatest potential to help improve how we predict, manage and mitigate risk. How you will create an impact We are seeking an actuarial professional to support North America Property, including Retail and Canada.   The individual will work to streamline processes across the different Property segments. They will also partner with other pricing actuaries in implementing best...

Join Starr, a global leader in commercial insurance with over a century of expertise. We empower our employees to innovate, make impactful decisions, and build lasting client relationships worldwide. At Starr, you'll work in an entrepreneurial culture alongside accessible leaders, leveraging our financial strength and vast industry experience to deliver solutions for our clients, no matter how complex. Grow your career with a rapidly growing company that invests in its people and their ability to drive real progress. Lead underwriting support operations across multiple lines of business, including high-volume submission clearance, premium booking, auto rating, loss runs, policy requests, endorsement tracking, and customer service Oversee producer management operations to ensure compliance with state appointment requirements, manage producer onboarding, and maintain records for domestic and international producers Provide strategic direction, resource planning, and...

Senior Claims Analyst , Mass Tort and Complex Coverage At AIG, we are reimagining the way we help customers to manage risk. Join us as a Senior Claims Analyst to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. Make your mark in Claims Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency. How you will create an impact As an experienced professional, in this role you’ll deal with sophisticated litigation and coverage issues, including long-tail bodily injury and property damage exposures, claims arising under Coverage B of Primary/Excess...

Job Description NewLane Finance is a commercial equipment finance company, serving small and mid-size business nationwide. Our mantra is "business lending done right", and our strategy is to revolutionize small business lending by employing the latest technology and a motivated workforce to deliver fair and transparent financing solutions to businesses with unmatched levels of speed, convenience and customer service. Our products and services are offered to the business community primarily through financing programs with equipment manufacturers, distributors, and dealers.  NewLane Finance is powered by a $20B financial organization. This position will be a senior level sales professional with a minimum of 5 years of experience and Equipment Financing knowledge that will drive NewLane Finance’s sales efforts. This is accomplished by developing and cultivating customers/prospects in accordance with our overall Sales Execution Strategy. Your goal is to grow and expand the sales...

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Property Adjuster Specialist , you will work within established guidelines and framework to investigate, evaluate, negotiate, and settle complex property insurance claims presented by or against our members. You will confirm and analyzes coverage, recognize liability exposure and negotiate equitable settlements in compliance with all state regulatory requirements. Property Adjuster Specialist focus on using technology and desk adjusting for a virtual first approach to inspections and claims handling....

You will be responsible for managing Tier 2 Collections Analysts and supporting Tier 1 Collections Analysts including identifying the portfolio of assigned accounts, providing coaching and mentoring, and supporting or directly managing the escalations process. You will also be collaborating with global teams to develop processes and procedures, and to resolve issues.   The Tier 2 Collections Lead is accountable for determining and meeting financial targets and supporting the customer relationship.  In addition to achieving performance results, the Tier 2 Collections Lead will continuously work with stakeholders to find ways to operate more efficiently and effectively.   The Role   You will be responsible for managing Tier 2 Collections Analysts and supporting Tier 1 Collections Analysts including identifying the portfolio of assigned accounts, providing coaching and mentoring, and supporting or directly managing the escalations process.  You will also be collaborating with...

Join Starr, a global leader in commercial insurance with over a century of expertise. We empower our employees to innovate, make impactful decisions, and build lasting client relationships worldwide. At Starr, you'll work in an entrepreneurial culture alongside accessible leaders, leveraging our financial strength and vast industry experience to deliver solutions for our clients, no matter how complex. Grow your career with a rapidly growing company that invests in its people and their ability to drive real progress. Job Title:  Director, Quality Engineering Location:  New York, NY / Philadelphia, PA / Atlanta, GA Department:  Starr Technology Group Overview: The Director, Quality Engineering plays a critical leadership role responsible for operationalizing and scaling Starr’s Quality Engineering (QE) strategy. This leadership position is tasked with leading the execution of QE methodologies, managing QE teams, and driving the maturity of automated and manual...

The Role   Join WTW’s Strategic Finance team to shape WTW’s long‑range strategy, investments, and M&A opportunities by advising senior leaders with clear, impactful financial analysis.    The Strategic Finance team is a part of WTW’s Global Financial Planning & Analysis (FP&A) organization, reporting to the Senior Director, Strategic Finance & Change Initiatives. The role sits in the intersections of Strategy, M&A, FP&A, and Transformation and you will continue to help shape this high-performing, cross-functional team. You are the designated financial expert in assessing investments, M&A, and transformation opportunities and you will be hands-on in developing business cases, leading change initiatives, and communicating results to senior stakeholders in a way they can understand ‘where value may be coming from and where there may be risk or opportunities.’   The ideal candidate will bring strong financial acumen, exceptional financial...

Job Responsibilities and Requirements The Manager of Data Engineering is responsible for leading a high-performing and inclusive team of data engineers within the Information Services department. This role oversees the technical vision, execution, and optimization of enterprise data solutions, ensuring robust, auditable, and compliant data pipelines and models. The manager collaborates across business units and IT stakeholders to drive impactful data initiatives, optimize processes, and support the organization’s financial and operational objectives.   Key Responsibilities: Lead, coach, and develop a team of data engineers, fostering technical and professional growth. Implement and execute a strategic technical vision for enterprise-wide data integration, modeling, and processing, encompassing all business subject areas such as policies, claims, billing, ratings, general ledger, and annuities. Design, build, and scale robust and compliant data pipelines and models,...