57 customer service jobs found in Philadelphia

Primary Details Time Type: Full time Worker Type: Contingent Worker The purpose of this role is to analyse financial reports, to compare against planned figures and provide management with insightful reporting. Responsibilities: Comply with all legal and regulatory requirements to ensure obligations are met. Maintain strong relationships with stakeholders, including auditors, to ensure service delivery meets expectations. Prepare monthly management reports and month-end accruals. Investigate and analyse variances of actual vs budget and provide commentary. Perform deep dive analysis of costs. Collaborate with divisional finance teams for cost investigations. Facilitate intercompany recharges through analysis and reconciliations. Facilitate capitalisation of assets and draft memos for auditors. Responsible for financial control of projects initiated by Group/Global division. Work Experience: Necessary Work Experience includes: Some relevant work...

Job Responsibilities and Requirements The New Business Annuities Specialist is responsible for the review and processing of new annuity applications.  This role is responsible for reviewing incoming applications for completeness of internal forms requirements and statutory and regulatory completeness and compliance. The Specialist will report to the Manager of New Business and act as a liaison between various departments. New Business Annuity Specialists will have frequent interactions with internal and external customers. Processing Process applications and corresponding paperwork and document any outstanding requirements. Apply premium and issue contracts. Independently conduct initial review and make judgment & decisions that fall within prescribed policies and limits Primary owner for resolving any open issues for a submitted application from the time the case is submitted to the point the case is issued Process a variety of tasks and high volumes of work...

Job Responsibilities and Requirements The Senior Program Manager, Talent Development is a senior individual contributor role that strengthens organizational capability through a combination of talent partnership and leading professional development training programs. The role operates at the intersection of business strategy, talent practices, and learning—partnering with leaders to support critical talent moments while owning scalable development experiences for the enterprise. Rather than functioning as a transactional training role, this position focuses on enabling decision quality, building manager and employee capability, and ensuring talent investments translate into practical outcomes aligned to enterprise priorities. We are looking for someone who is results-oriented, is customer-service focused, can move quickly, insists on the highest standards, and is not afraid of ambiguity.  They will have the ability to manage multiple concurrent projects, and are passionate...

Job Description NewLane Finance is a commercial equipment finance company serving small and mid-sized businesses nationwide. Our mantra is “business lending done right”. Our strategy is to revolutionize small business lending by employing the latest technology and a motivated workforce to deliver fair and transparent financing solutions to businesses with unmatched levels of speed, convenience, and customer service. Our products and services are primarily offered to the business community through financing programs with equipment manufacturers, distributors, and dealers. NewLane Finance is a Wilmington Savings Fund Bank (WSFS) subsidiary, a $24B financial organization. Job Summary : NewLane Finance is seeking a Data Reporting Analyst who will perform a wide variety of data gathering and analytics driven roles. This person will also use data analytics and reporting to help deepen management’s insights towards strengthening overall credit, account servicing and pricing...

Sr Staff Attorney - LM07DE We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.              We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future. Come join an exciting and inclusive work environment where your work matters and we put the customer at the center of all we do. This Senior Staff Attorney role is an in-house, remote position that will handle a designated caseload of Tort/Liability defense matters which requires extensive experience with and strong working knowledge of Pennsylvania civil litigation practice....

Company Details     Berkley Construction Solutions (BCS) offers lead and excess liability capacity to the commercial construction industry. Our team of dedicated, experienced excess construction specialists underwrites practice and project business for medium to large contractors across the U.S. At BCS our guiding principles are authenticity, trust and passion. The team culture is inclusive, high energy, and fun.     Company URL: www.BerkleyConstructionSolutions.com   The company is an equal opportunity employer. Responsibilities The Director of Underwriting Services plays a key role in overseeing all underwriting operations and support functions. Reporting directly to the Chief Information Officer, this position is accountable for establishing the strategic direction, providing leadership, and ensuring efficient management of the organization’s underwriting support and compliance activities. The successful...

Primary Details Time Type: Full time Worker Type: Employee The purpose of this role is to develop and implement automation solutions using various tools to streamline processes and eliminate repetitive tasks. This includes building complex automation solutions, such as End User Developed Applications, robotics, web services, and ensuring operational support through incident management. Responsibilities: Work in partnership with the Automation team to identify and size automation opportunities with a positive ROI. Build complex automation solutions using Robotic Process Automation (RPA) technologies and other relevant programming languages. Drive financial and customer benefits through the implementation of automated technologies. Work closely with business stakeholders to understand business needs and translate them into technical designs. Implement fit-for-purpose automation solutions within existing infrastructure. Develop automated opportunities to meet...

With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠. Position Summary: The primary focus of the Underwriting Assistant will be on the support functions to a team of underwriters including the processing of endorsements, binders and billing transactions; the gathering and qualifying of underwriting data from our brokers. The Underwriting Assistant is responsible for contributing to the profitability and revenue goals of the department through individual account underwriting support. Duties include assisting the underwriter in the evaluation, pricing and underwriting of individual accounts and providing customer servicing of our accounts through processing transactions. Responsibilities and Accountabilities: Review submissions,...

Job Responsibilities and Requirements The Underwriting Operations Associate I is an entry‑level position that provides underwriting and sales support through rating, quoting, renewals, and ongoing policy administration. In this role, you will support both Underwriting and Sales teams by helping ensure new business proposals and renewal materials are accurate, timely, and compliant with established processes and regulatory requirements. This opportunity is well‑suited for someone who is detail‑oriented, well‑organized, comfortable working with data and systems, and motivated to build foundational knowledge of employee benefits in a collaborative, fast‑paced environment. Performs a variety of underwriting and sales support duties which may include: Developing and delivering timely and accurate new business financial quotes and related proposal documentation. Supporting both Sales and Underwriting functions for inforce policy related communication, and renewal...

At DUAL North America, our core values dictate how we live and work. We are a group with independence and people at its heart and we are a home for talent with a unique culture: the biggest small company in the world. The focus on being a People First business has always been at the very heart of the Group; Our vision was to create an independent business with a unique culture and one that would survive and thrive as a business controlled by the people working for it. And finding the most talented and entrepreneurial people to join the Group has been and will continue to be key. DUAL North America, Inc. is seeking a Associate Underwriter Energy Classification: Exempt/Full-Time Reports to: SVP, Head of Energy Production Travel: 0-10% Salary: $65,000.00-$75,000.00 Location: Philadelphia, PA, hybrid Role overview DUAL North America is seeking an Associate Underwriter for the Energy division.   At DUAL, Associate Underwriters play a key supportive...

Job Description NewLane Finance is a commercial equipment finance company, serving small and mid-size businesses nationwide.  Our mantra is "business lending done right", and our strategy is to revolutionize small business lending by employing the latest technology and a motivated workforce to deliver fair and transparent financing solutions to businesses with unmatched levels of speed, convenience, and customer service. Our products and services are offered to the business community primarily through financing programs with equipment manufacturers, distributors, and dealers.  NewLane Finance is powered by a $24B financial organization. NewLane Finance is a seeking a Sales Support Specialist to support NewLane’s Healthcare Sales Team.  This position will be responsible for new application submissions, documentation creation and processing using comprehensive knowledge of industry policies and procedures. In addition, they will be assisting the Sales Team with following up...

Job Description NewLane Finance Company (“NewLane”) is a commercial equipment finance company, serving small and mid-size businesses nationwide. Our mantra is "Business Lending Done Right".  Our strategy is to revolutionize small business lending by employing the latest technology and a motivated workforce to deliver fair and transparent financing solutions to businesses with unmatched levels of speed, convenience, and customer service. Our products and services are offered to businesses primarily through financing programs with equipment manufacturers, distributors, and dealers. NewLane is a subsidiary of WSFS Bank, a $20+ billion financial organization. NewLane is seeking an experienced Late-Stage Collections Specialist with strong skills in, but not limited to, ability to achieve targeted delinquency goals, effective communication, problem solving, attentiveness, and personal time management.  The qualified candidate must possess an energetic, courteous, and professional...

Description Join us as a Field Property Claims Adjuster where you’ll be responsible for helping our customers navigate the claims process and get back on their feet following damage to the homeowner’s property.  This is a role where people who love every day to be new, different and exciting, can thrive – you’ll be traveling on the road to meet customers in person, providing hands-on assessment of damage and empathetic support .   The Field Property Claims Adjuster will be traveling locally to insured homes within Philadelphia, PA (19151) and surrounding areas. To be successful within the role, candidates should live within or near this area.   Sign-On Bonus Available!  We’re offering a sign-on bonus for experienced and actively licensed new hires.   What you’ll do Investigate and evaluate onsite to resolve complex coverage and damage issues to include preparing complete estimates of repair for the covered damages. This may include...

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Auto Field Appraiser- Philadelphia , PA PRIMARY PURPOSE : To handle field appraisal assignments for our corporate fleets and insurance clients with an emphasis on Auto's. ESSENTIAL FUNCTIONS and RESPONSIBILITIES Set appointments same day, inspect within 24 hours and write estimate car side Depending on location - appraiser is expected to write 6 to 10 estimates per day Ensures proper vehicle tear down Determine repair time allotments and required labor...

Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow. At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best. Great American's Bond Division has been underwriting surety bonds since 1926. Great American is known for expert underwriting, solid financial strength, market leadership, and creative solutions. Great American is one of the top surety companies in the United States. Bonds -...

Primary Details Time Type: Full time Worker Type: Employee AI Engineer – Role Overview Specialises in designing and deploying GenAI solutions by crafting effective, domain-specific prompts and ensuring scalable, production-ready integration through MLOps practices. Key Responsibilities/Qualifications: • Prompt Engineering: Create and optimise prompts to drive accurate and relevant LLM outputs tailored to specific business needs. • Business Domain Acumen: Collaborate with stakeholders to understand industry-specific terminology, processes, and challenges, enabling more effective AI solutions. • MLOps Integration: Build, deploy, and manage GenAI pipelines using platforms such as MLflow or Azure ML, ensuring reliability, scalability, and maintainability. • Responsible AI: Apply principles of fairness, transparency, and security, including bias mitigation and model explainability. Key Responsibilities: • Prompt Engineering: Create and optimise prompts to drive accurate...

Company: Marsh McLennan Agency Description: Graham Company, a division of Marsh McLennan Agency, is an insurance brokerage and consulting firm committed to creating a healthy, safe, and prosperous tomorrow. We value empathy, discipline, integrity, courage, and tenacity - and we are seeking professionals who share these values to join our team.   JOB FUNCTIONS & RESPONSIBILITIES: Act as the lead consultant on a book of business while also supporting a Claims Consultant’s book of business. This is a hybrid role. The Responsibilities listed below will either be with guidance from a more senior Claims Consultant on the team or the responsibility will be solely on the Senior Associate Claims Consultant. Review first reports of loss to identify the potential impact the claim may have on our client.  For claims with higher potential impact or coverage issues, consult with Claims Consultant regarding coverage and overall management/direction and...

This is a hybrid opportunity and this role requires onsite in-office presence approximately 1 to 4 days per week at our Philadelphia, PA office location. The Assistant Account Manager supports the account management team in managing client accounts and ensuring exceptional service delivery. This role involves assisting in client communications, coordinating project timelines, and gathering data to help develop account strategies. The Assistant Account Manager plays a crucial role in maintaining client satisfaction and contributing to the overall success of the account management function. Your Impact Assist in managing client accounts and maintaining strong relationships. Support the Account Manager in developing and implementing account strategies. Coordinate communication between clients and internal teams to ensure timely project execution. Gather and analyze data related to client accounts, providing insights for account planning. Help prepare reports,...

Job Description NewLane Finance (www.newlanefinance.com) is a commercial equipment finance company, serving small and mid-size business nationwide. Our mantra is "business lending done right", and our strategy is to revolutionize small business lending by employing the latest technology and a motivated workforce to deliver fair and transparent financing solutions to businesses with unmatched levels of speed, convenience, and customer service. Our products and services are offered to the business community primarily through financing programs with equipment manufacturers, distributors, and dealers. NewLane Finance is powered by a $24B financial organization. Position Summary: This is a senior-level sales position with a minimum requirement of five years of sales experience in equipment financing that will drive NewLane Finance’s sales efforts .  This is accomplished by developing and cultivating customers/prospects in accordance with our overall Sales Execution...

Primary Details Time Type: Full time Worker Type: Employee The purpose of this role is to manage and support People employee programs within the organisation, ensuring smooth administration and processing of transactions and workflows. Responsibilities: Entering personal details of new employees and updating and maintaining all existing records in the organisation's People Information System (PeopleIS). Administering People related transactions and workflows. Perform outbound calls to employee/manager for tier 2 concerns or complex issues. Utilises available systems and tools to process transactions and workflows. Liaising with centres of excellence to provide answers for employees. Answering incoming calls/emails enquiries relating to people services. Ensuring that all calls/queries are answered in a prompt and professional manner. Deliver quality, timely and accurate resolution following the set SLA – Service Level Agreement. Adhere to established...