9 area customer experience specialist jobs found in Philadelphia, PA

At AIG, we are reimagining the way we help customers to manage risk. Join us as a Program Manager to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. Make your mark in Programs With over 50 years in the Programs space, AIG Programs is an industry leader in the U.S. Program business. We focus on developing strategic solutions designed to make Program Administrators’ lives easier. By leveraging our breadth of offerings and dedicated Underwriting, Claims and Loss Control teams, we offer exceptional service and solutions. We serve niche markets on both an admitted and non-admitted basis, through market leading infrastructure and underwriting expertise. How you will create an impact A Program Manager is highly motivated, results oriented problem solver who exemplifies a willingness to be flexible, learn on the job and maintain a “can do” attitude.  Program Manager is responsible for the...

Job Responsibilities and Requirements The New Business Annuities Specialist is responsible for the review and processing of new annuity applications.  This role is responsible for reviewing incoming applications for completeness of internal forms requirements and statutory and regulatory completeness and compliance. The Specialist will report to the Manager of New Business and act as a liaison between various departments. New Business Annuity Specialists will have frequent interactions with internal and external customers. Processing Process applications and corresponding paperwork and document any outstanding requirements. Apply premium and issue contracts. Independently conduct initial review and make judgment & decisions that fall within prescribed policies and limits Primary owner for resolving any open issues for a submitted application from the time the case is submitted to the point the case is issued Process a variety of tasks and high volumes of work...

Job Description NewLane Finance Company (“NewLane”) is a commercial equipment finance company, serving small and mid-size businesses nationwide. Our mantra is "Business Lending Done Right".  Our strategy is to revolutionize small business lending by employing the latest technology and a motivated workforce to deliver fair and transparent financing solutions to businesses with unmatched levels of speed, convenience, and customer service. Our products and services are offered to businesses primarily through financing programs with equipment manufacturers, distributors, and dealers. NewLane is a subsidiary of WSFS Bank, a $20+ billion financial organization. NewLane is seeking an experienced Late-Stage Collections Specialist with strong skills in, but not limited to, ability to achieve targeted delinquency goals, effective communication, problem solving, attentiveness, and personal time management.  The qualified candidate must possess an energetic, courteous, and professional...

Primary Details Time Type: Full time Worker Type: Employee AI Engineer – Role Overview Specialises in designing and deploying GenAI solutions by crafting effective, domain-specific prompts and ensuring scalable, production-ready integration through MLOps practices. Key Responsibilities/Qualifications: • Prompt Engineering: Create and optimise prompts to drive accurate and relevant LLM outputs tailored to specific business needs. • Business Domain Acumen: Collaborate with stakeholders to understand industry-specific terminology, processes, and challenges, enabling more effective AI solutions. • MLOps Integration: Build, deploy, and manage GenAI pipelines using platforms such as MLflow or Azure ML, ensuring reliability, scalability, and maintainability. • Responsible AI: Apply principles of fairness, transparency, and security, including bias mitigation and model explainability. Key Responsibilities: • Prompt Engineering: Create and optimise prompts to drive accurate...

Primary Details Time Type: Full time Worker Type: Employee AI Engineer – Role Overview Specialises in designing and deploying GenAI solutions by crafting effective, domain-specific prompts and ensuring scalable, production-ready integration through MLOps practices. Key Responsibilities/Qualifications: • Prompt Engineering: Create and optimise prompts to drive accurate and relevant LLM outputs tailored to specific business needs. • Business Domain Acumen: Collaborate with stakeholders to understand industry-specific terminology, processes, and challenges, enabling more effective AI solutions. • MLOps Integration: Build, deploy, and manage GenAI pipelines using platforms such as MLflow or Azure ML, ensuring reliability, scalability, and maintainability. • Responsible AI: Apply principles of fairness, transparency, and security, including bias mitigation and model explainability. Responsibilities: Analyse business requirements, design and implement solutions....

Primary Details Time Type: Full time Worker Type: Employee AI Engineer – Role Overview Specialises in designing and deploying GenAI solutions by crafting effective, domain-specific prompts and ensuring scalable, production-ready integration through MLOps practices. Key Responsibilities/Qualifications: • Prompt Engineering: Create and optimise prompts to drive accurate and relevant LLM outputs tailored to specific business needs. • Business Domain Acumen: Collaborate with stakeholders to understand industry-specific terminology, processes, and challenges, enabling more effective AI solutions. • MLOps Integration: Build, deploy, and manage GenAI pipelines using platforms such as MLflow or Azure ML, ensuring reliability, scalability, and maintainability. • Responsible AI: Apply principles of fairness, transparency, and security, including bias mitigation and model explainability. Responsibilities: Analyse business requirements, design and implement solutions....

    Digital Marketing Specialist The Digital Marketing Specialist plays a pivotal role in shaping the Company’s digital presence and driving measurable growth through creative and strategic initiatives. This role focuses on developing and managing digital assets, producing high-quality video and graphic content, and optimizing social media engagement. The position combines content creation, design expertise, and data-driven marketing to deliver compelling digital experiences that resonate with target audiences and support business objectives. Company Pennsylvania Lumbermens Mutual Insurance Company (PLM) is America’s oldest and largest insurance company dedicated to protecting wood-related businesses such as lumber and building material retailers, wood product manufacturers, and sawmills. Headquartered in Center City, Philadelphia, PLM has been recognized as one of Philadelphia Inquirer’s Top Workplaces for nearly a decade. Since 1895, we’ve established long-term...

Join us as a Product Development Manager to make more of your specialist expertise and experience. Make your mark in AIG PROGRAMS. PRODUCT DEVELOPMENT MANAGER The Product Development Manager position is responsible for managing the tasks and processes associated with the product development, filing submission/approval and implementation of new or revised products (rates/rules/forms) for use within the Programs Division.  How you will create an impact Maintain product and filings knowledge and ownership of assigned products/programs. Assist Underwriting and Program Development in the analysis, development and documentation of products (rates/rules/forms) with a focused responsibility for rate/rule page manuals development and complex forms drafting. Coordinate product review with various stakeholders (Program Managers, Product Line Officers, Actuarial, Claims, Compliance, Systems, Program Administrator, etc.) and drive to conclusion the Legal review and approval...

At AIG, we are reimagining the way we help customers to manage risk. Join us as a Program Manager to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. The Program Manager reports directly to the Vice President - Programs Team Leader.  As a highly motivated, results-oriented problem solver who exemplifies a willingness to be flexible, learn on the job, and maintain a “can do” attitude you will be responsible for the underwriting, marketing and portfolio management of each assigned Program.  You will have a unique opportunity to experience various industries and classes of business across a very diverse programs portfolio. Not only will you gain multi-faceted experience in terms of package line of business (not just Property or just Casualty), you will also get multi-functional experience – in addition to underwriting, you will gain knowledge and have the opportunity to lead in other functional...