1 bilingual customer service representative jobs found in Philadelphia, PA

   Claims Representative Description Pennsylvania Lumbermens Mutual Insurance Company Position: Claims Representative Department: Claims  Reports To: Claims Manager Position Summary: Manage and direct the resolution of a caseload consisting of low complexity, high volume commercial property and casualty claims. This position interprets policies to confirm coverage, selects and assigns external experts and independent adjusters, determines the amount of loss and negotiates settlements within a specific range of assigned claim reserve and payment authority. Essential Functions and Responsibilities: Ø Promptly contact insureds, claimants and brokers to acknowledge receipt and assignment of new claims Ø Determine coverage and liability in accordance with policy provisions, state regulations, and company guidelines Ø Establish claim reserves within assigned monetary authority. Ø Investigate claims by gathering statements, reviewing policy coverage,...