9 customer support specialist jobs found in Philadelphia

Job Responsibilities and Requirements The New Business Annuities Specialist is responsible for the review and processing of new annuity applications.  This role is responsible for reviewing incoming applications for completeness of internal forms requirements and statutory and regulatory completeness and compliance. The Specialist will report to the Manager of New Business and act as a liaison between various departments. New Business Annuity Specialists will have frequent interactions with internal and external customers. Processing Process applications and corresponding paperwork and document any outstanding requirements. Apply premium and issue contracts. Independently conduct initial review and make judgment & decisions that fall within prescribed policies and limits Primary owner for resolving any open issues for a submitted application from the time the case is submitted to the point the case is issued Process a variety of tasks and high volumes of work...

Job Description NewLane Finance is a commercial equipment finance company, serving small and mid-size businesses nationwide.  Our mantra is "business lending done right", and our strategy is to revolutionize small business lending by employing the latest technology and a motivated workforce to deliver fair and transparent financing solutions to businesses with unmatched levels of speed, convenience, and customer service. Our products and services are offered to the business community primarily through financing programs with equipment manufacturers, distributors, and dealers.  NewLane Finance is powered by a $24B financial organization. NewLane Finance is a seeking a Sales Support Specialist to support NewLane’s Healthcare Sales Team.  This position will be responsible for new application submissions, documentation creation and processing using comprehensive knowledge of industry policies and procedures. In addition, they will be assisting the Sales Team with following up...

At DUAL North America, our core values dictate how we live and work. We are a group with independence and people at its heart and we are a home for talent with a unique culture: the biggest small company in the world. The focus on being a People First business has always been at the very heart of the Group; Our vision was to create an independent business with a unique culture and one that would survive and thrive as a business controlled by the people working for it. And finding the most talented and entrepreneurial people to join the Group has been and will continue to be key. DUAL North America, Inc. is seeking a Associate Underwriter Energy Classification: Exempt/Full-Time Reports to: SVP, Head of Energy Production Travel: 0-10% Salary: $65,000.00-$75,000.00 Role overview DUAL North America is seeking an Associate Underwriter for the Energy division.   At DUAL, Associate Underwriters play a key supportive role through the risk underwriting...

    Digital Marketing Specialist The Digital Marketing Specialist plays a pivotal role in shaping the Company’s digital presence and driving measurable growth through creative and strategic initiatives. This role focuses on developing and managing digital assets, producing high-quality video and graphic content, and optimizing social media engagement. The position combines content creation, design expertise, and data-driven marketing to deliver compelling digital experiences that resonate with target audiences and support business objectives. Company Pennsylvania Lumbermens Mutual Insurance Company (PLM) is America’s oldest and largest insurance company dedicated to protecting wood-related businesses such as lumber and building material retailers, wood product manufacturers, and sawmills. Headquartered in Center City, Philadelphia, PLM has been recognized as one of Philadelphia Inquirer’s Top Workplaces for nearly a decade. Since 1895, we’ve established long-term...

Primary Details Time Type: Full time Worker Type: Employee AI Engineer – Role Overview Specialises in designing and deploying GenAI solutions by crafting effective, domain-specific prompts and ensuring scalable, production-ready integration through MLOps practices. Key Responsibilities/Qualifications: • Prompt Engineering: Create and optimise prompts to drive accurate and relevant LLM outputs tailored to specific business needs. • Business Domain Acumen: Collaborate with stakeholders to understand industry-specific terminology, processes, and challenges, enabling more effective AI solutions. • MLOps Integration: Build, deploy, and manage GenAI pipelines using platforms such as MLflow or Azure ML, ensuring reliability, scalability, and maintainability. • Responsible AI: Apply principles of fairness, transparency, and security, including bias mitigation and model explainability. Responsibilities: Analyse business requirements, design and implement solutions....

Primary Details Time Type: Full time Worker Type: Employee AI Engineer – Role Overview Specialises in designing and deploying GenAI solutions by crafting effective, domain-specific prompts and ensuring scalable, production-ready integration through MLOps practices. Key Responsibilities/Qualifications: • Prompt Engineering: Create and optimise prompts to drive accurate and relevant LLM outputs tailored to specific business needs. • Business Domain Acumen: Collaborate with stakeholders to understand industry-specific terminology, processes, and challenges, enabling more effective AI solutions. • MLOps Integration: Build, deploy, and manage GenAI pipelines using platforms such as MLflow or Azure ML, ensuring reliability, scalability, and maintainability. • Responsible AI: Apply principles of fairness, transparency, and security, including bias mitigation and model explainability. Responsibilities: Analyse business requirements, design and implement solutions....

Join us as a Product Development Manager to make more of your specialist expertise and experience. Make your mark in AIG PROGRAMS. PRODUCT DEVELOPMENT MANAGER The Product Development Manager position is responsible for managing the tasks and processes associated with the product development, filing submission/approval and implementation of new or revised products (rates/rules/forms) for use within the Programs Division.  How you will create an impact Maintain product and filings knowledge and ownership of assigned products/programs. Assist Underwriting and Program Development in the analysis, development and documentation of products (rates/rules/forms) with a focused responsibility for rate/rule page manuals development and complex forms drafting. Coordinate product review with various stakeholders (Program Managers, Product Line Officers, Actuarial, Claims, Compliance, Systems, Program Administrator, etc.) and drive to conclusion the Legal review and approval...

At AIG, we are reimagining the way we help customers to manage risk. Join us as an Underwriter II, Retail Property to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. Make your mark in Retail Property Underwriting in Philadelphia, PA AIG underwriting teams help to find insurance solutions in areas including Financial Lines, Property, Casualty, Specialty Lines, Cyber, Multinational Clients, and High Net Worth individuals. We are reimagining how we help customers to manage risk, transforming our operating model, and reshaping our role responsibilities and career pathways. The goal is to unlock the full potential in each colleague – empowering our people to grow as insurance professionals and add more value to our customers and AIG. How you will create an impact Reporting to the Zonal Underwriting Manager or Underwriting Manager, this role analyzes and evaluates risk and accepts, rejects, or...

At AIG, we are reimagining the way we help customers to manage risk. Join us as a Program Manager to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. The Program Manager reports directly to the Vice President - Programs Team Leader.  As a highly motivated, results-oriented problem solver who exemplifies a willingness to be flexible, learn on the job, and maintain a “can do” attitude you will be responsible for the underwriting, marketing and portfolio management of each assigned Program.  You will have a unique opportunity to experience various industries and classes of business across a very diverse programs portfolio. Not only will you gain multi-faceted experience in terms of package line of business (not just Property or just Casualty), you will also get multi-functional experience – in addition to underwriting, you will gain knowledge and have the opportunity to lead in other functional...