14 it service delivery manager jobs found in Philadelphia, PA

   IT Business Analyst  As a liaison between our Business Departments and IT, the primary role of the Business Analyst is to help solve business operational problems and realize opportunities by creating formal business and functional requirements to deliver systems-based solutions. The Business Analyst supports IT development and testing, facilitates or performs user acceptance testing, and delivers training on integrating systems capability into work processes. The anticipated salary range for this position is $68,000-$95,000. Company Pennsylvania Lumbermens Mutual Insurance Company (PLM) is headquartered is in Center City Philadelphia. We are recognized as one of the Philadelphia Inquirer’s Top Workplaces for nearly a decade! We are America’s premier property and casualty insurance company dedicated to protecting wood-related businesses such as lumber, building materials retailers, and distributors to wood product manufacturers and sawmills. We establish long-term...

Primary Details Time Type: Full time Worker Type: Employee The purpose of this role is to manage and support People employee programs within the organisation, ensuring smooth administration and processing of transactions and workflows. Responsibilities: Entering personal details of new employees and updating and maintaining all existing records in the organisation's People Information System (PeopleIS). Administering People related transactions and workflows. Perform outbound calls to employee/manager for tier 2 concerns or complex issues. Utilises available systems and tools to process transactions and workflows. Liaising with centres of excellence to provide answers for employees. Answering incoming calls/emails enquiries relating to people services. Ensuring that all calls/queries are answered in a prompt and professional manner. Deliver quality, timely and accurate resolution following the set SLA – Service Level Agreement. Adhere to established...

Job Responsibilities and Requirements The Senior Business Analyst within the Customer Reporting & Analytics team is responsible for owning the intake, grooming, and translation of business-initiated reporting and analytics requests into clearly defined, actionable deliverables. This role combines deep business analysis, data understanding, and strategic thinking with practical experience in client-facing reporting, data exchange, and absence/disability administration environments to ensure solutions are aligned to business priorities, scalable, and efficiently delivered. The role serves as a critical front door to reporting and analytics demand, ensuring requests are properly vetted, refined, prioritized, and aligned to enterprise reporting strategy while bridging business stakeholders, operations, technology partners, and where needed external clients or vendors. Key Responsibilities Reporting Intake & Grooming (Core Focus) Lead end-to-end grooming of...

Job Description Account Executive – Mid-Atlantic, US Accident & Health (A&H)  About the position Join us as an Account Executive to play an influential role in driving sales growth at AIG Accident & Health, a leading provider of insurance products and services focused on managing risk for both commercial and personal customers. We offer a broad range of products through a diversified, multi-channel distribution network, including one of the world's most far-reaching property casualty networks. In this role, you will report to the Head of Sales and Distribution, North America Accident & Health and be responsible for overseeing the Mid-Atlantic sales territory. The ideal candidate will have a demonstrated track record of developing relationships with internal and external trading partners and creating a pipeline of new business opportunities aligned with the business strategy. How you will create an impact Oversee a sales territory for Accident &...

At AIG, we are reimagining the way we help customers to manage risk. Join us as a Senior Program Manager to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. Make your mark in Programs AIG underwriting teams help to find insurance solutions in areas including Financial Lines, Property, Casualty, Specialty Lines, Cyber, Multinational Clients, and High Net Worth individuals. We are reimagining how we help customers to manage risk, transforming our operating model, and reshaping our role responsibilities and career pathways. The goal is to unlock the full potential in each colleague – empowering our people to grow as insurance professionals and add more value to our customers and AIG. How you will create an impact Senior Program Manager reports directly to the (Senior Director). A Senior Program Manager is highly motivated, results oriented problem solver who exemplifies a willingness to be...

Job Responsibilities and Requirements The IS Project Manager Lead role comprises managing medium to large scale strategic IT projects as part of a multi-year IT transformation program aligned to organizational goals and strategy. The role encompasses understanding the Agile processes, partnering with Product Owner, and business leadership/project teams. It requires working with vendors/clients and keeping the team focused by shielding/managing distractions to help deliver quality projects on-time and on budget. This role will support the organization’s goals by bringing positive change, suggesting innovative, practical solutions to problems, and managing projects across domains (technical/business). Key Responsibilities Provide support to project team by managing project scheduling, RAID management, change management, and status reporting Project duties include requirements gathering, guiding internal customers through the project life cycle, and supporting go-live...

Why Join Risk Consulting at AIG?   Risk Consulting at AIG is about teamwork! It is about utilizing your resources, working together to solve real world problems, and making a positive impact on our client’s futures. When asked, “why do we enjoy what we do?” The answer is simple, the people.   The role of a Senior Field Risk Engineer is core to what we do at AIG, both as a risk management resource to our clients and as a leading global insurance organization. Field Risk Engineers are responsible for working with clients to identify and mitigate risks to their business such as fire, flood, windstorm, equipment breakdown etc.  A Day in the Life   Looking for variety and a challenge? Property loss prevention surveys range in size and scope. One day you may be looking at a metal working facility, the next, a university campus. The key to success isn’t about being the expert in every occupancy, it’s about building trust and cross-functional relationships with stakeholders...

About the role This position is part of the UW support career progression and may report to a Senior Specialist, UW Support, Team Leader, or to an Team Manager, Underwriting Support.  The Senior Underwriting Assistant is an individual contributor within the Underwriting Support Unit of the unit’s field operations.  This role assists the underwriters by screening risk offerings and with pre and post-binding processes. The role also performs services including problem-solving or research projects requiring broad insurance and/or procedural knowledge and works under direct supervision. This role will work on our AIG Risk Management business line. Key responsibilities: In addition to the traditional UA duties (see description below), this role will: Support regional UA Manager in overseeing all daily business activities and act as the first point of call for all UAs in the region Review new submissions against prescribed criteria to determine if risk qualifies for LOB risk...

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.  Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.  When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. Territory Sales Manager LOCATIONS: There is one position available. Candidates must reside in and be able to travel within their geographic area. Territory sizes are dependent on the state(s) the candidate manages. Candidate can reside in/near location listed. City to reside in/near: Philadelphia, PA Territory : Eastern PA Overnight Travel: 40% SUMMARY : We are...

Note: This is an in-office role in our Philadelphia Office   The Role Reception/Conference/Meeting Rooms Setup and Catering Perform all duties related to reception/switchboard including call and visitor handling Meet, greet and announce visitors in a professional manner Ensure visitors are identified in accordance with security procedures. Handle hotspot/visit office space requests as required Monitor booking tool and communicate/liaise with colleagues booking conference rooms to verify requirements and expedite changes Physical set up / break down of rooms for meetings Ensure conference rooms and meeting rooms are stocked with equipment and/or refreshments daily, as required Monitor to ensure housekeeping standards are maintained in conference/meeting rooms Track upcoming conference/meeting room bookings Ensure conference/meeting rooms are set-up as requested Organize catered meals and provision of special equipment, as required Perform...

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance RN Field Case Manager This Field Case Manager will cover Philadelphia, Pennsylvania, and surrounding areas. Must have as least 1.5 years of prior Field Case Manager workers compensation experience. PRIMARY PURPOSE OF THE ROLE: Sedgwick Field Case Managers work face to face with their injured workers and medical providers t o facilitate; though advocacy, progressive medical treatment, and timely return-to-work; while acting as a liaison and providing...

Job Description NewLane Finance is a commercial equipment finance company, serving small and mid-size businesses nationwide.  Our mantra is "business lending done right", and our strategy is to revolutionize small business lending by employing the latest technology and a motivated workforce to deliver fair and transparent financing solutions to businesses with unmatched levels of speed, convenience, and customer service. Our products and services are offered to the business community primarily through financing programs with equipment manufacturers, distributors, and dealers.  NewLane Finance is powered by a $20+ billion parent, WSFS Financial Corporation (Nasdaq: WSFS). NewLane’s Values: Integrity Passion Teamwork Commitment to Excellence Essential Duties and Responsibilities: Financial Management: Organize the company’s preparation and analysis of financial performance, management reporting and budget processes. Assist in coordinating key management...

At AIG, we are reimagining the way we help customers to manage risk. Join us as a Program Manager to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. Make your mark in Programs With over 50 years in the Programs space, AIG Programs is an industry leader in the U.S. Program business. We focus on developing strategic solutions designed to make Program Administrators’ lives easier. By leveraging our breadth of offerings and dedicated Underwriting, Claims and Loss Control teams, we offer exceptional service and solutions. We serve niche markets on both an admitted and non-admitted basis, through market leading infrastructure and underwriting expertise. How you will create an impact A Program Manager is highly motivated, results oriented problem solver who exemplifies a willingness to be flexible, learn on the job and maintain a “can do” attitude.  Program Manager is responsible for the...

UFG is looking for a Sr. Production Underwriter to join our team in a multi-line, multi-industry opportunity.  In this role you will be responsible for attracting and underwriting middle market business, deploying effective account management while fostering strong working relationships with agency partners. This role executes underwriting strategy to achieve profit and premium plans. The Sr. Production Underwriter will handle a renewal book in their territory as assigned. This role assists with the resolution of escalated issues, and mentors and coaches team members.   The individual in this role will have a Southeastern PA territory.  Responsibilities:   Profitably underwrite complex new and renewal business through risk selection, pricing, contractual integrity, and account management, in accordance with delegated authority, and ensuring regulatory compliance. Demonstrate critical thinking in assessing the risk and identifying exposures and controls. Price...