35 operations manager jobs found in Philadelphia

Job Responsibilities and Requirements The Senior HR Operations Analyst is a key member of the Total Rewards and HR Operations team and plays a critical role in supporting effective, scalable, and compliant HR service delivery. This role partners closely with HR Operations leadership and HR functional teams to translate business needs, policies, and HR strategy into clear operational processes, system solutions, and actionable insights. HR Operations Execution & Process Enablement Partners with HR Operations manager to implement, maintain, and continuously improve HR operational processes that support consistent, efficient, and compliant HR service delivery. Leads the annual review, update, and organization-wide distribution of the Employee Handbook in partnership with HR leadership, Legal, and other stakeholders. Develops and maintains HR procedures, reference guides, and job aids that translate policies and system functionality into clear, actionable guidance for...

Job Responsibilities and Requirements As part of the extended Information Technology leadership team, Manager - Claims Solutions and Services is responsible for leading and coordinating the Salesforce Solutions Claims team, supporting both day‑to‑day operations and ongoing system enhancements. This role works closely with technical and business stakeholders to ensure alignment between business strategies and technical solutions. It requires deep knowledge of claims and absence management systems, strong leadership capabilities, and the ability to collaborate effectively with onshore and offshore team members.   This role is a unique opportunity to assist our organization to transform from claim/case management mindset to a service-oriented organization establishing best standards, processes and procedures in off the shelf technology platform with modularized functions.   Business and IT Vision Cross-Functional Collaboration: Partner with Claims, Customer Services, and...

Job Description NewLane Finance is seeking an individual to assist the credit and risk modeling and analytics function using data to advance credit risk behavior and quantification of these risk and return tradeoffs through the deployment of models and algorithms to optimize such strategies. This role will be responsible for providing analytical/quantitative input to help develop, implement, and monitor the build of complex commercial small business Expected Default (ED) and Probability of Default (PD) credit default models.  The successful candidate will use their business analysis, process, and quantitative knowledge to ensure business intent is matched with modeling outcome, and document development decisions under SR11‐7 guidelines. In addition to responsibilities on individual modeling projects this role will be expected to work on ad‐hoc projects as needed. Communicating model mechanics and articulating nuances to leadership will be an important aspect of the role. This...

At AIG, we are reimagining the way we help customers to manage risk. Join us as a Program Manager to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. Make your mark in Programs With over 50 years in the Programs space, AIG Programs is an industry leader in the U.S. Program business. We focus on developing strategic solutions designed to make Program Administrators’ lives easier. By leveraging our breadth of offerings and dedicated Underwriting, Claims and Loss Control teams, we offer exceptional service and solutions. We serve niche markets on both an admitted and non-admitted basis, through market leading infrastructure and underwriting expertise. How you will create an impact A Program Manager is highly motivated, results oriented problem solver who exemplifies a willingness to be flexible, learn on the job and maintain a “can do” attitude.  Program Manager is responsible for the...

Green Tree Risk Partners Department: Wholesale Brokerage Agency Reports to: Vice President of Agency Operations Position Summary: This position requires a goal-oriented individual to work in tandem with our Business Development Representatives and Commercial Multi -Line Underwriters to produce, and retain, profitable accounts, reduce account declinations and create non risk revenue. The purpose of this position is to provide front-line contact with third party carriers, accounts, and brokers. Receives functional direction and guidelines from the Brokerage Manager or Vice President and operates within policies and guidelines established by brokerage management. Essential Functions and Responsibilities: New & Renewal Bind new business! P&C Licensed Review applications for class acceptability, completeness (request additional info, if appropriate), and risk acceptability as a pre underwriting function Be knowledgeable of carriers submission...

Job Responsibilities and Requirements The Underwriting Operations Associate I is an entry‑level position that provides underwriting and sales support through rating, quoting, renewals, and ongoing policy administration. In this role, you will support both Underwriting and Sales teams by helping ensure new business proposals and renewal materials are accurate, timely, and compliant with established processes and regulatory requirements. This opportunity is well‑suited for someone who is detail‑oriented, well‑organized, comfortable working with data and systems, and motivated to build foundational knowledge of employee benefits in a collaborative, fast‑paced environment. Performs a variety of underwriting and sales support duties which may include: Developing and delivering timely and accurate new business financial quotes and related proposal documentation. Supporting both Sales and Underwriting functions for inforce policy related communication, and renewal...

Position: HR Manager  Department: Human Resources Reports to : Senior Vice President, Human Resources Position Summary: Leads the Daily HR Operations. Primary Responsibilities include Leading: The Audit & Compliance Functions , Benefits & Compensation Programs, Management Liaison, Strategic alignment of Human Capital with Business Goals / Oversee: Talent Acquisition, Performance Management, Employee Relations, and Fostering a Productive and Inclusive Culture.  Essential Functions and Responsibilities:  Audit Management Liaison - Serve as the primary point of contact for Internal & External Audits and Compliance Matters.  Benefits Administration.   Compensation Management including Payroll oversight.   Oversee in-house Recruiter and aid in employee retention.  Oversee in-house Talent & Development Manager.  EE Performance Issues and Performance Review Process.  Employee Experience: - Conflict Resolution. - Wellness. -...

Position: Filling Compliance Analyst Department: Regulatory & Government Affairs Reports To: Manager of Regulatory & Government Affairs Position Summary: The purpose of this position is to coordinate and execute the daily operations of  programs to manage compliance risk and ensure regulatory compliance with state and federal insurance laws on a corporate and departmental basis. Essential Functions and Responsibilities: Perform Office work directly related to management and regulatory compliance operations of the department and employers customers. Exercise discretion and independent judgment with respect to matters of significance.  Develop, implement and administer quality management programs to manage compliance risk and ensure regulatory compliance with state and federal insurance laws on a corporate and departmental basis. Circulate, monitor, and track compliance/regulatory literature and/or actionable items to appropriate areas as required....

Position: Product   Analyst Department: Regulatory   & Gov’t Affairs Reports To:  Manager of Regulatory & Government Affairs  Position Summary: The Product Analyst supports the development of the company’s product features, underwriting compliance, and competitive position. This position assists with existing product maintenance, new product development, and preparation/resolution of regulatory filings. This includes construction and implementation of policy language, forms, required coverages, as well as rating structures and technology to enhance production and profit. Essential Functions and Responsibilities: 1. Act as product management liaison with Underwriting, Business Development, Marketing, and Customer Service/Operations. 2. Assist in competitive intelligence efforts by reviewing competitor filings, underwriting guidelines, and marketing material. 3. Work closely with Underwriting and Operations in making determinations and developing...

Job Description NewLane Finance Company (“NewLane”) is a commercial equipment finance company, serving small and mid-size businesses nationwide. Our mantra is "Business Lending Done Right".  Our strategy is to revolutionize small business lending by employing the latest technology and a motivated workforce to deliver fair and transparent financing solutions to businesses with unmatched levels of speed, convenience, and customer service. Our products and services are offered to businesses primarily through financing programs with equipment manufacturers, distributors, and dealers. NewLane is a subsidiary of WSFS Bank, a $20+ billion financial organization. NewLane is seeking an experienced Late-Stage Collections Specialist with strong skills in, but not limited to, ability to achieve targeted delinquency goals, effective communication, problem solving, attentiveness, and personal time management.  The qualified candidate must possess an energetic, courteous, and professional...

Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow. At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best. Great American's Bond Division has been underwriting surety bonds since 1926. Great American is known for expert underwriting, solid financial strength, market leadership, and creative solutions. Great American is one of the top surety companies in the United States. Bonds -...

Job Responsibilities and Requirements The Manager, Investment Accounting is also responsible for the supervision and review of the month-end, quarter-end, and year-end close processes, including statutory and GAAP deliverables across all companies for which assets are managed.  Responsibilities also include review of income, gains, and positions for an investment portfolio containing fixed income, equity, and alternative investment holdings.  Serves as a key point of contact for financial reporting team, investment managers, external client stakeholders, and external / internal auditors.  The Manager, Investment Accounting will also serve as a resident expert in respective GAAP and statutory guidance, providing assistance with appropriate disclosures and accounting treatment for various asset classes and investment strategies, and ensuring that new accounting pronouncements are understood and implemented correctly. The Manager, Investment Accounting is responsible for...

Job Description NewLane Finance (www.newlanefinance.com) is a commercial equipment finance company, serving small and mid-size business nationwide. Our mantra is "business lending done right", and our strategy is to revolutionize small business lending by employing the latest technology and a motivated workforce to deliver fair and transparent financing solutions to businesses with unmatched levels of speed, convenience, and customer service. Our products and services are offered to the business community primarily through financing programs with equipment manufacturers, distributors, and dealers. NewLane Finance is powered by a $24B financial organization. Summary: By administering NewLane Finance’s accounts and coordinating with the development teams, the Business Development Account Manager (BDAM) plays a significant role in driving the business. Senior Management relies heavily on BDAM’s since their proper use of discretion and independent judgment concerning the...

At AIG, we are reimagining the way we help customers to manage risk. Join us as a Program Manager to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. The Program Manager reports directly to the Vice President - Programs Team Leader.  As a highly motivated, results-oriented problem solver who exemplifies a willingness to be flexible, learn on the job, and maintain a “can do” attitude you will be responsible for the underwriting, marketing and portfolio management of each assigned Program.  You will have a unique opportunity to experience various industries and classes of business across a very diverse programs portfolio. Not only will you gain multi-faceted experience in terms of package line of business (not just Property or just Casualty), you will also get multi-functional experience – in addition to underwriting, you will gain knowledge and have the opportunity to lead in other functional...

Job Description At WSFS Bank, we empower our Associates to grow their careers, guide our customers to secure their financial futures, and actively support our Communities so they can fully thrive. Careers with WSFS Bank offer an inclusive and supportive culture, competitive salaries, advancement opportunities, and more. We are the region's locally headquartered bank and wealth management company. We are honored to consistently be named a Top Workplace by our Associates, who make a difference every day for the people, businesses, and Communities we serve. We Stand For Service® is more than part of our name, it’s our mission and our purpose. The Complaints Program Manager is responsible for overseeing, managing, and enhancing the enterprise wide Complaints Management Program for a $20B financial institution. Reporting into Corporate Compliance, this role is accountable for ensuring complaint management practices comply with applicable regulatory requirements, internal policies,...

The next part of your journey is right around the corner — with The Standard. A genuine desire to make a difference in the lives of others is the foundation for everything we do. With a customer-first mindset and an intentional focus on building strong teams, we’ve been able to uphold our legacy of financial stability while investing in new, innovative technologies that support the needs of our customers. Our high-performance culture focused on operational excellence thrives thanks to remarkable people united by compassion and a customer-first commitment. Are you ready to make a difference? **Ideal candidate will live in or near eastern Pennsylvania. You must be located in the territory/willing to relocate and willing to travel for this position**  Excellent field sales opportunity selling retirement plan products!  What You’ll Do   You’ll provide consultative sales services to our partners – focused on educating customers on our retirement products and...

Why Jencap? We are one of the largest wholesale insurance intermediaries in the United States with expertise in wholesale brokerage, binding authority, and program management. The common thread woven throughout our success story is our collaborative and driven team of people. Our teams are empowered and work together to find solutions. We have a passion culture – with teamwork, collaboration and a focus on growing individuals and giving them the tools & development opportunities to have a successful career.   Program Associate / Client Relations About Us We are a specialized insurance provider focused on the sports and events industry, delivering tailored coverage solutions that help clients execute successful, risk-managed events. With decades of experience, we pride ourselves on combining industry expertise with high-touch client service. Ideal Candidate will work Remotely in the Greater Philadelphia area. Position Overview:...

Associate Actuary - North America Property At AIG, we are reimagining the way we help customers to manage risk. Join us as a Associate Actuary - North America Property to take on key responsibilities within a world-class actuarial function. Make your mark in Actuarial Our Actuaries are on the front lines, quantifying risk, pricing insurance and reserving losses for AIG’s major insurance operating companies, globally. We collaborate with Finance, Claims, Operations, Marketing and Risk Management, among other functions. As an AIG actuary, you will be challenged and encouraged to reach your greatest potential to help improve how we predict, manage and mitigate risk. How you will create an impact We are seeking an actuarial professional to support North America Property, including Retail and Canada.   The individual will work to streamline processes across the different Property segments. They will also partner with other pricing actuaries in implementing best...

Join Starr, a global leader in commercial insurance with over a century of expertise. We empower our employees to innovate, make impactful decisions, and build lasting client relationships worldwide. At Starr, you'll work in an entrepreneurial culture alongside accessible leaders, leveraging our financial strength and vast industry experience to deliver solutions for our clients, no matter how complex. Grow your career with a rapidly growing company that invests in its people and their ability to drive real progress. Lead underwriting support operations across multiple lines of business, including high-volume submission clearance, premium booking, auto rating, loss runs, policy requests, endorsement tracking, and customer service Oversee producer management operations to ensure compliance with state appointment requirements, manage producer onboarding, and maintain records for domestic and international producers Provide strategic direction, resource planning, and...

Senior Claims Analyst , Mass Tort and Complex Coverage At AIG, we are reimagining the way we help customers to manage risk. Join us as a Senior Claims Analyst to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. Make your mark in Claims Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency. How you will create an impact As an experienced professional, in this role you’ll deal with sophisticated litigation and coverage issues, including long-tail bodily injury and property damage exposures, claims arising under Coverage B of Primary/Excess...