2 agency solutions coordinator jobs found in Phoenix, AZ

Job Responsibilities and Requirements The Client Implementation Manager will be responsible for developing and overseeing new client installations for the RSL portfolio of business. This includes overall accountability for the successful new case installation of employee accounts that have core Life, Disability, Absence and/or Voluntary benefits. He/she will drive the process through a combination of direct involvement, partnership with account management, and influence and coordination with internal partners Relationship Management Provide leadership and subject matter expertise to new client to ensure successful implementation, enrollment and ongoing support for assigned clients / territories. Lead new client installation calls for assigned clients/sales offices. Proactively communicate to the client to ensure appropriate setup and understanding of systems, tools and processes, including (but not limited to) billing, contracts and web tools. Identify,...

SUMMARY Deliver expert consultation and outstanding service to Employee Benefits clientele. Responsible for helping clients navigate their benefit needs with short- and long-term solutions through planning, evaluating, implementing and managing employee benefits. ESSENTIAL FUNCTIONS Provide day-to-day customer service to clients, including helping to resolve issues related to billing, claims and eligibility Lead the renewal and marketing process, including preparing and distributing RFP packets Analyze and view proposals; provide recommendations to the Sales/Consulting team Work with Consultant in the preparation of new and renewal service contracts Verify receipt of final client contract from carrier/TPA/vendor; review final contract to ensure reflection of negotiated terms and accuracy of data Coordinate plan design changes, contract changes and carrier changes Review and maintain executed client contracts, plan documents, SPDs, Business Associate...