16 care team representative jobs found in Phoenix

This position is responsible for quoting and selling insurance policy premiums to incoming sales prospects from advertising ad purchased leads while providing excellent customer service to new and existing customers. We are looking for someone to join our team as a Licensed Inside Sales Representative. Starting base pay is $25/hour with uncapped bonus plan available to you in addition to your base pay! Average variable compensation is roughly $2,000 per month but can vary and could be up to $5,000. Variable compensation will grow as we expand business in multiple states. You will assist clients with warm leads to educate, provide quotes and sell any, or all insurance products. This is done by demonstrating advantages of our products, services and benefits while also overcoming objections to purchase. You must CURRENTLY have an active Property and Casualty Producers License or a Personal Lines License to be considered for this role. Location While this position is primarily work...

The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one. If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response). Regular or Temporary: Regular Language Fluency:  English (Required) Work Shift: 1st Shift (United States of America) Please review the following job description: Drive sales growth and maintain strong client relationships with employee benefit brokers and consultants, stop loss carriers, and various clinical point solutions providers. Responsible for understanding client’s needs, assessing risk profiles, and recommending tailored solutions to protect their financial interests.  This is role is remote; however, it will require travel and in person meetings...

The Bilingual Customer Service Representative is responsible for addressing client and/or provider inquiries via email, fax, telephonic, or written correspondence ensuring adherence to contractual and state guidelines as well as client instructions.  This role requires internet upload and download speeds of at least 80Mbps.   ESSENTIAL FUNCTIONS & RESPONSIBILITIES: Answer phone calls, return phone calls Answer emails from clients, providers and internal referring offices Review previous history of the provider in MedCheck, Scheck and SalesCloud Consult with Supervisor or other departments to clarify answers to inquiries Contact provider to discuss findings at the appropriate level Maintain reports and spreadsheets as needed Additional duties as assigned   KNOWLEDGE & SKILLS: Knowledge of Workers Compensation fee schedules and regulations Effective verbal and written communication skills Good organizational skills and ability to...

Company: Mercer Description: The Sr. Nurse Consultant will have strategic ownership of a book of business, reviewing internal dashboards and benefit administrator reporting to evaluate clinical program performance, and implementing oversight activities to ensure clinical program efficiency and effectiveness. This can include: Evaluation of program performance data Methods for timely identification of cases at risk for high costs Member and provider engagement in the case management process Clinical interventions offered to support optimal care coordination and outcomes Reporting results to clients. Nurse Consultants will impact patient outcomes by providing feedback to benefit administrators and vendors about opportunities for improved care coordination and areas where their performance is in-line or exceeds best practices.  What is in it for you? At Mercer, we’re as invested in creating brighter futures for our own people as we are for our...

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity It is all about learning and growing. Our Customer Service Claims Representative role may be a new career for you. There’s a lot to learn, but the pathway is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid four-month training program includes all training materials, licensing costs, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our members independently. We have new training classes starting every month. Our...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a Senior Placement Analyst to join our growing team in Phoenix, AZ .  The Senior Placement Analyst will coordinate marketing efforts with competing insurance companies on an account-by-account basis in a support role for sales and customer service teammates. Responsible for reviewing, analyzing, and improving upon quotes received and evaluating and negotiating coverage and price for both renewal and prospective business. This individual may also monitor the work of assistants and other support positions. How You Will Contribute Coordinate the procurement of alternative quotes and carrier options to retain existing insurance programs. Analyze market information to develop, design, and implement creative strategies for sales team members. Review and recognize areas for improvement in existing...

Together we fight for everyone’s opportunity for a better financial future. We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future.  We know that reaching this future depends on our actions today. Like our Purpose Statement, Voya believes in being bold and committed to action.  We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully...

Position Summary The Associate Broker is responsible for ensuring the quality and efficiency of brokerage and delivering client service under the guidance of the broker for both new and renewal business, with a fast track to become a full Insurance Broker within 2-3 years. The role requires engagement with underwriters to secure optimal pricing for their clients and terms and identifies and resolves errors. They actively pursue new business opportunities and are committed to continuous learning and professional development. This role is 100% on site, in our Phoenix, AZ office with 5 days required in office weekly (5410 East High Street, Suite 200 Phoenix, AZ 85054) What will your job entail? Ensures quality control across all files, meticulously scrutinizing active and expired policies, endorsements, and documentation for accuracy, timeliness, and adherence to policies. Drafts error free submissions to communicate coverage terms with underwriters under the guidance...

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity The Associate Life Solutions Specialist helps to ensure the financial security of our membership by assessing member life insurance needs, providing advice and / or referrals for advice, and making the appropriate recommendations based on members’ individual needs and goals. May provide support to Health Solutions acquisition and retention based on member demand. We offer a flexible work environment that requires an individual to be in the office 5 days per week. This position will be based at the Phoenix, AZ...

Essential Functions Assist clients with claim reporting by collecting relevant information and submitting on their behalf. Obtain confirmation of new claims including claim number and adjuster assignment. Effectively utilize MJ’s client management system and document management system in order to appropriately document claim activity. Provide ongoing monitoring of open claims through internal diary system. Obtain status from carrier based on type of claim and severity.  Educate clients on the claim handling process. Address client claim-related concerns and inquiries on a daily on-demand basis. Respond to pre-determined internal inquiries, obtaining and relaying information as requested. Assist with formal client onboarding to include tailored form creation and carrier website access and training. Complete annual checkup of special handling guidelines per client Collaborate with and support the Commercial Claim team.       Technical Functions...

The Customer Service Representative is responsible for addressing client and/or provider inquiries via email, fax, telephonic, or written correspondence ensuring adherence to contractual and state guidelines as well as client instructions.  This is a remote position. Candidates must reside locally to Phoenix, AZ.  This role requires internet upload and download speeds of at least 80Mbps.   ESSENTIAL FUNCTIONS & RESPONSIBILITIES: Answer phone calls, return phone calls Answer emails from clients, providers and internal referring offices Review previous history of the provider in MedCheck, Scheck and SalesCloud Consult with Supervisor or other departments to clarify answers to inquiries Contact provider to discuss findings at the appropriate level Maintain reports and spreadsheets as needed Requires punctual and consistent attendance Additional duties as assigned   KNOWLEDGE & SKILLS: Knowledge of Workers Compensation fee schedules and...

CopperPoint has an exciting opportunity for a Sr. Underwriter I. In this role, you’ll play a key part in supporting short- and long-term business strategies to drive profitable growth. You’ll leverage your technical underwriting expertise to evaluate risks, collaborate with agency partners, and help achieve business objectives within your assigned territory. Working closely with a Business Development Representative, you’ll contribute to strategic marketing and relationship-building efforts that strengthen CopperPoint’s market presence. Additionally, you’ll provide training, coaching, and mentorship to less experienced underwriters—helping build a strong, knowledgeable team.   Job Responsibilities: Analyzes commercial accounts to manage profitability, growth, and retention by evaluating risk, exposure, and controls. Adheres to individual authority levels. Prices business according to company underwriting and pricing guidelines. Underwrite new and...

COMPANY PURPOSE: The MJ Companies exists to inspire the success, fulfillment, and wellbeing of each person we serve: our associate and their families, business partners, clients, and the community. This statement drives everything we do, and we are committed to your personal fulfillment and professional success. CORE VALUES Passionate: + Shows genuine enthusiasm for their work and MJ’s mission + Goes above and beyond to meet or exceed goals. + Demonstrates a strong commitment to personal and team success. + Actively seeks opportunities to contribute and improve processes. Inspiring: + Leads by example, motivating others to reach their potential. + Provides positive feedback and encouragement to team members. + Shares knowledge and experiences to help the team grow. + Demonstrates integrity and builds trust through actions and words. Curious: + Asks thoughtful questions and seeks to understand different perspectives. + Continuously pursues learning and...

COMPANY PURPOSE: The MJ Companies exists to inspire the success, fulfillment, and wellbeing of each person we serve: our associate and their families, business partners, clients, and the community. This statement drives everything we do, and we are committed to your personal fulfillment and professional success. CORE VALUES Passionate: + Shows genuine enthusiasm for their work and MJ’s mission + Goes above and beyond to meet or exceed goals. + Demonstrates a strong commitment to personal and team success. + Actively seeks opportunities to contribute and improve processes. Inspiring: + Leads by example, motivating others to reach their potential. + Provides positive feedback and encouragement to team members. + Shares knowledge and experiences to help the team grow. + Demonstrates integrity and builds trust through actions and words. Curious: + Asks thoughtful questions and seeks to understand different perspectives. + Continuously pursues learning and...

Position Summary RT Specialty is a leading wholesale distributor of specialty insurance products and services. Our experienced brokers are specialized in property, casualty, professional lines, transportation and workers’ compensation, providing creative solutions to retail brokerage firms. We define ourselves through our superior execution on behalf of our clients, which has established us as a leader in the industry. As an independent wholesale broker, we are a critical intermediary in the distribution channel from insurance carriers and retail brokers. This Account Executive serves as a strategic partner to internal teams by staying informed on market trends and providing actionable insights into client needs and behaviors. Through close collaboration, the individual helps shape client strategies and supports decision-making with relevant market intelligence. The Account Executive is responsible for assisting the Broker team in executing trades, managing accounts, and...

Position Summary RT Specialty is a leading wholesale distributor of specialty insurance products and services. Our experienced brokers are specialized in property, casualty, professional lines, transportation and workers’ compensation, providing creative solutions to retail brokerage firms. We define ourselves through our superior execution on behalf of our clients, which has established us as a leader in the industry. As an independent wholesale broker, we are a critical intermediary in the distribution channel from insurance carriers and retail brokers. This Account Executive serves as a strategic partner to internal teams by staying informed on market trends and providing actionable insights into client needs and behaviors. Through close collaboration, the individual helps shape client strategies and supports decision-making with relevant market intelligence. The Account Executive is responsible for assisting the Broker team in executing trades, managing accounts, and...