06/08/2026
CopperPoint has an exciting opportunity for a Contact Center Representative. In this role, you will deliver exceptional customer service in a fast-paced contact center environment by investigating and responding to incoming telephone calls, emails, and portal inquiries. You will serve as a key point of contact for new and existing policyholders, agents and brokers, injured workers, attorneys, and medical providers, providing accurate information and timely resolution to a variety of requests. Additionally, you will support new business onboarding through welcome call and email outreach, helping to create a positive customer experience from the very beginning. This is a full-time remote position in Phoenix, Arizona, and will require some onsite training in our Phoenix office.
Job Responsibilities:
Provide stellar customer service to maximize customer loyalty and retention. This includes inquiries from new/existing policyholders, agents/brokers, injured workers,...
CopperPoint Insurance Companies
Phoenix, AZ
Full Time
