38 service associate jobs found in Phoenix, AZ

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.  Job Description The Customer Care Associate ll is responsible for answering high volume inbound calls and providing effective quality customer service regarding property insurance. Support borrowers and Carrier/Agents by providing detailed information on how to obtain their property insurance, de-escalate calls and process complaints and handle disbursement of premiums. Key Responsibilities • Cross trains to assist with borrower follow ups • Assists answering questions in the help desk • Meets and maintains availability standards, schedule adherence and attendance guidelines • Updates records and note system as...

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity The Associate Life Solutions Specialist helps to ensure the financial security of our membership by assessing member life insurance needs, providing advice and / or referrals for advice, and making the appropriate recommendations based on members’ individual needs and goals. May provide support to Health Solutions acquisition and retention based on member demand. We offer a flexible work environment that requires an individual to be in the office 5 days per week, with the opportunity to move to a hybrid schedule...

CopperPoint has an exciting opportunity for a Sr. Underwriter II – Middle Market Workers Compensation in Phoenix, AZ or Dallas, TX. In this key role, you will support short- and long-term business strategies to drive profitable growth through sound underwriting and effective agency marketing. This role also provides training, coaching, and development to less experienced staff.   Job Responsibilities: Analyzes middle market workers compensation accounts to make sound decisions based on individual risk characteristics, exposure analysis, hazard recognition and controls. Adheres to individual authority levels. Prices business according to company underwriting and pricing guidelines. Must balance effective pricing and risk selection that produces profit and growth while maintaining successful producer relations. Communicates with agency personnel on underwriting issues including declinations, cancellations, exposure concerns and loss control survey...

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Job Description It is all about learning and growing.  Our Associate Auto Claims Adjuster role may be a new career for you. There’s a lot to learn, but the pathway is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid four-month training program includes all training materials, licensing costs, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our members independently. Our in-office development program...

Crum & Forster Company Overview Crum & Forster (C&F) , with a proud history dating to 1822, provides specialty and standard commercial lines insurance products through our admitted and surplus lines insurance companies. C&F enjoys a financial strength rating of "A+" (Superior) by AM Best and is proud of our superior customer service platform. Our claims and risk engineering services are recognized as among the best in the industry.   Our most valuable asset is our people: more than 2000 employees in locations throughout the United States. The company is increasingly winning recognition as a great place to work, earning several workplace and wellness awards, including the 2025 Great Place to Work ® Award for our employee-first focus and our steadfast commitment to diversity, equity and Inclusion.   C&F is part of Fairfax Financial Holdings, a global, billion dollar organization.  For more information about Crum & Forster,...

When you join the team at Unum, you become part of an organization committed to helping you thrive. Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life’s moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide:  Award-winning culture  Inclusion and diversity as a priority  Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability  Generous PTO (including paid time to volunteer!)  Up to 9.5% 401(k) employer contribution  Mental health support  Career advancement opportunities  Student loan repayment options  Tuition reimbursement Flexible work environments  *All the benefits listed above are subject to the terms of their individual Plans. And that’s just the beginning…   With...

Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Claim, Legal Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program,...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown and Brown is seeking a Commercial Lines Associate Account Coordinator to join our growing team in Phoenix, AZ! The Commercial Lines Associate Account Coordinator supports the service and management of customer accounts by assisting with certificates of insurance, ID cards, and evidence of property insurance. This role also processes change requests, endorsements, audits, and claims, while maintaining accurate documentation, updating spreadsheets, and ensuring timely follow-up to support business production and retention. How You Will Contribute Issue certificates of insurance and evidences of property insurance Issue ID cards Order loss runs Order Experience mods from current carriers Order MVR’s when required for wholesalers Process Change Requests Process Endorsements and invoice any Agency Bill items...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a Senior Commercial Lines Account Manager to join our growing team in Phoenix, AZ!      As the Account Manager for an assigned book of business, use appropriate judgment and decision-making skills to provide service for customer accounts and transactions, in support of the production and retention of the business. The Account Manager is responsible for building, expanding, and solidifying relationships with clients at all levels within the company and leading appropriate resources to address the client’s needs, including risk identification and resolution of underwriting or policy issues, accounting issues, claims issues, etc.        How You Will Contribute:    Working on CISR or CRIS Designation Program   Summary of insurance  Insurance Coverage Review – Prepare with a summary & give to...

About the Job   The Office Coordinator manages core office functions to support a productive work environment. Key responsibilities include supply and inventory management, handling mail and shipments, maintaining office equipment and common areas, coordinating office events, and providing backup administrative support as needed.   Essential Functions   Office Operations & Organization   Manage and maintain inventory of office supplies and reorder as needed.   Keep supply rooms, storage areas, and common spaces organized and accessible.   Maintain accurate inventory counts and reconcile any discrepancies.   Mail, Packages & Shipments   Receive, sort, and distribute incoming mail and packages daily.   Prepare outgoing mail and shipments, ensuring proper packaging, labeling, and scheduled pickup.   Track or troubleshoot shipments with vendors or carriers when needed.   Facilities...

Position Overview The Senior Loss Control Consultant plays a critical role in supporting the profitable growth and retention of the Commercial Lines portfolio. This position provides expert risk evaluation, technical consultation, and collaborative support across Property, General Liability, Commercial Auto, and Workers’ Compensation lines of business. Working in a team-oriented environment, the Senior Consultant partners closely with Underwriting, Agents, and Insureds to help qualify new business opportunities, improve account performance, and drive long-term profitability.   Essential Job Functions Risk Assessment & Technical Expertise Conducts comprehensive loss control evaluations for prospective/existing commercial accounts across multiple lines of business, including Property, Liability, Auto, & Workers’ Compensation Identifies hazards, evaluates operational exposures, and recommends practical, data-driven solutions to mitigate loss...

CopperPoint has an exciting opportunity for a Sr. Underwriter I. In this role, you’ll play a key part in supporting short- and long-term business strategies to drive profitable growth. You’ll leverage your technical underwriting expertise to evaluate risks, collaborate with agency partners, and help achieve business objectives within your assigned territory. Working closely with a Business Development Representative, you’ll contribute to strategic marketing and relationship-building efforts that strengthen CopperPoint’s market presence. Additionally, you’ll provide training, coaching, and mentorship to less experienced underwriters—helping build a strong, knowledgeable team.   Job Responsibilities: Analyzes commercial accounts to manage profitability, growth, and retention by evaluating risk, exposure, and controls. Adheres to individual authority levels. Prices business according to company underwriting and pricing guidelines. Underwrite new and...

Overview Mutual of Enumclaw was founded in 1898 by local farmers who wanted to look out for each other. That spirit continues to define our company culture. We are committed to cultivating and preserving a culture of inclusion and connectedness. Our employees are proud of our thoughtful approach to insurance, and it shows. In January 2025, we were recognized as Washington's Best Company to Work For (our thirteenth year in a row as one of the top 100) by Seattle Business magazine, based on a survey of our employees.   Mutual of Enumclaw works exclusively with local independent agents to offer insurance products for individuals, families, farms, and businesses. We currently operate in Washington, Oregon, Idaho, Utah, Arizona, Montana and Wyoming.   The Commercial Lines Underwriting Specialist is responsible for underwriting and marketing new and/or renewal business and endorsements within the designated authority level, aligned with achieving our...

Overview Mutual of Enumclaw was founded in 1898 by local farmers who wanted to look out for each other. That spirit continues to define our company culture. We are committed to cultivating and preserving a culture of inclusion and connectedness. Our employees are proud of our thoughtful approach to insurance, and it shows. In January 2025, we were recognized as Washington's Best Company to Work For (our thirteenth year in a row as one of the top 100) by Seattle Business magazine, based on a survey of our employees.   Mutual of Enumclaw works exclusively with local independent agents to offer insurance products for individuals, families, farms, and businesses. We currently operate in Washington, Oregon, Idaho, Utah, Arizona, Montana and Wyoming.   The Commercial Lines Sr. Underwriter reports to an Underwriting Manager and is responsible for underwriting and marketing of new and/or renewal business and endorsements within the designated authority...

SUMMARY Deliver expert consultation and outstanding service to Employee Benefits clientele. Responsible for helping clients navigate their benefit needs with short- and long-term solutions through planning, evaluating, implementing and managing employee benefits. ESSENTIAL FUNCTIONS Provide day-to-day customer service to clients, including helping to resolve issues related to billing, claims and eligibility Lead the renewal and marketing process, including preparing and distributing RFP packets Analyze and view proposals; provide recommendations to the Sales/Consulting team Work with Consultant in the preparation of new and renewal service contracts Verify receipt of final client contract from carrier/TPA/vendor; review final contract to ensure reflection of negotiated terms and accuracy of data Coordinate plan design changes, contract changes and carrier changes Review and maintain executed client contracts, plan documents, SPDs, Business Associate...

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are seeking a dedicated Claims Litigation Manager - Auto. We offer a flexible work environment that requires an individual to be in the office 3 days per week . This position can be based in our Phoenix, AZ; Colorado Springs, CO or San Antonio, TX offices . Relocation assistance is not available for this position. What you'll do: Responsible for managing moderately complex litigation arising out of the auto or property contract in compliance with state laws and regulations, to include creating...

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Member Dept Representative, you will, within defined guidelines and framework, be responsible for understanding members’ needs and delivering personalized solutions and education that will improve their overall financial security. In addition, this role protects the financial interests of USAA by communicating with members, non-members and/or external third parties to collect and resolve delinquent accounts. Accounts are handled and worked in accordance with operational standards We offer a flexible...

Company: Mercer Description: We are seeking a talented individual to join our Government Human Service Consultant (GHSC) - Informatics team at Mercer, a Marsh business . This role can be based in Phoenix, Minneapolis, or Seattle and offers a hybrid work arrangement, requiring a minimum of three days per week in the office. Medicaid is a government-sponsored health insurance program in the United States designed to provide healthcare coverage to low-income individuals and families. As a consulting firm specializing in Medicaid, Mercer’s GHSC team assists state governments in optimizing their Medicaid programs. Our team plays a vital role in managing and analyzing Medicaid claims data to enhance patient access to care, improve cost efficiency, and elevate the quality of services provided to these individuals. As a Government Healthcare Data Consultant , you will have the opportunity to collaborate with experienced programmers, actuaries, and clinicians, contributing...

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Protective Security Officer II , you will provide armed response to defeat armed adversaries during emergency incidents involving workplace violence, active shooters, and duress situations. Renders lifesaving first aid during medical emergencies. Controls access to protected areas in preservation of life safety, identifying and correcting policy violations. Monitors safety and security situations, identifies discrepancies and implements corrective actions to remove threats in protection of the...

Company: Mercer Description: We are seeking a talented individual to join our Provider Rates Team in our Government Healthcare Services Consulting (GHSC) practice at Mercer.   The Medicaid Rate Methodology Specialist will partner with state governments to design and develop facility methodologies and rates, working closely with clients, team members and external stakeholders. This role provides you with an opportunity to work in a team environment to ensure client recommendations contain multiple points of view. Beyond the in-depth training provided, new employees are included on client teams immediately, providing unique opportunities to learn more while helping team members with critical workloads and making a difference to our clients. As part of Mercer, the Government Human Services Consulting (GHSC) team offers its expertise within a small business atmosphere . We will count on you to: ·        Be a client-facing consultant with expertise...