6 client manager jobs found in Pittsburgh

Would you like to take ownership in a dynamic, high-growth business that truly walks the talk? Oswald Companies seeks goal-driven professionals ready to take their career to the next level. Job Summary The Client Manager will be responsible for providing quality client management of client relationships by anticipating client needs and questions, performing research to ensure the client’s employee benefits program supports their financial and organizational goals, and providing renewal management with oversight, guidance, and input from other senior members of the team. This also includes growth on the current book of business, an understanding of the client’s business, and a minimum of 95% retention and client satisfaction rating. Essential Functions Quality, Client Service & Expertise Proficiently manage the client service cycle, monitor time frames and meet renewal deadlines. With oversight, guidance and input from the CE/Producer: Participate in annual...

Would you like to take ownership in a dynamic, high-growth business that truly walks the talk? Oswald Companies seeks goal-driven professionals ready to take their career to the next level. Job Summary : Responsible to provide internal support to an account management team for an assigned book of business; collaborates with sales and service staff by account, interfaces with clients and carriers, maintains records, and performs other general administrative duties. A Day in The Life : Provides direct administrative support as required for two to three assigned Client Managers; responds to requests for assistance in a timely and collaborative manner. Supports the assigned team in the retention of the existing client base; confers with the team on opportunities to up-sell and/or cross-sell additional Oswald products and services. Serves as a client contact and identifies and assesses customer’s needs quickly and accurately; solves problems systematically, using sound...

NJM’s WC Claims Department is seeking an experienced Claims Specialist, Sr. who lives in Western or Central PA to provide on-site service to our policyholders and agents in that area.   This is a 100% remote position which includes virtual claims handling for customers in any area of PA and possibly MD, DE or CT as needed.   At NJM, our WC Claims Department empowers our employees to focus on delivering guidance and empathy to our customers.  As a department driven by service and customer advocacy, we are committed to providing transparent, empathetic support and collaborative engagement during the life of a claim. The WC Claims Department takes pride in being a key component in the growth and success of our policyholders’ business operations. To meet these expectations, WC Claims Specialists are supported by a dedicated call center who can field calls for them and other specialized units who are responsible for setting reserves, making permanency payments, and following...

The Client Advocate is responsible for managing client relationships and ensuring a seamless client experience. The CA leads and coordinates teams of consultants across WTW, including brokers, service colleagues, and claims advocates, to deliver efficient and effective support. This role requires strong leadership, communication, and project management skills to align resources with client needs. A Client Advocate (CA) will need to have: Strong negotiation skills Strong management skills (mentoring and leading ACAs; coordinating with brokers) Strong project management skills Strong presentation skills Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity. The Role Retains and manages a complex book of business while ensuring client satisfaction Establishes comprehensive understanding of each client’s industry, business, and objectives Provides strategic planning and consulting advice to clients,...

Position Summary The Regional Director, Retirement Benefits directs operations of Retirement Benefits for assigned geographic area in accordance with Company guidelines, client needs and regulatory requirements.   "Has minimum necessary access to Protected Health Information (PHI) and Personally Identifiable Information (PII) by Job Description/Role."   Key Duties and Responsibilities Provides daily leadership and direction to Retirement Benefits management team consistent with Company values and mission . Participates in national organizational initiatives representing the Retirement Benefits Operations organization and assigned region. Develops management and supervisory staff through performance management, goal setting, training, and effective employee relations. Oversees the assignment, distribution, and monitoring of daily operations to ensure client needs and expectations are consistently met and that Zenith procedures and requirements are adhered to...

The Surety Client Advocate oversees all account management activities to reach strategic client service, retention and sales objectives. In this role you will work closely with the other members of the client service and broking teams to ensure that the needs of the clients are met or exceeded for all client deliverables. If you’re client centric, interested in affiliating with an industry leader and committed to helping clients unlock their potential through effective risk management this may be the perfect opportunity for you! The Role Manage a book of business, with expectations to grow the book year over year Provide direction and client management to both the servicing and broking teams Prepare proposals and presentations of appropriate products and services, using marketing resources, practice groups and other technical specialists Research and compile answers to client policy and coverage questions Initiate relationships with and communicate with client decision...