16 customer care advocate 1 jobs found in Plano

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Bridge Specialty Group is seeking a Data Migration Analyst to join our growing team. This role can sit in our Plano, TX or Daytona Beach, FL office!   The Data Migration Analyst, under the supervision of the Applications Team Leader, is responsible for planning, implementing, and managing the transfer of data between IT systems, software, or applications. The role ensures that data migrations are accurate, reliable, business-aligned, and support operational continuity while minimizing risk. How You Will Contribute:   Collaborate with business stakeholders to understand business drivers, objectives, and outcomes for data migration initiatives. Meet with stakeholders to discover and document data migration needs. Translate business objectives into migration requirements, including data conversion and business continuity....

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a Business Analyst to join our team in Plano, TX! The Business Analyst partners with business and technical stakeholders to elicit, analyze, and manage requirements that support strategic objectives, translating business needs into clear, actionable requirements. This role analyzes processes, workflows, and data to identify gaps and improvement opportunities, evaluates solution options, and serves as a key communication liaison across teams. The Business Analyst coordinates User Acceptance Testing, manages scope and change, and helps ensure delivered solutions align with business goals and deliver measurable value.   How You Will Contribute: Lead and facilitate requirements‑gathering sessions with business stakeholders using appropriate elicitation techniques across Agile and Waterfall...

Sign-On Bonus Opportunity of up to $1,000* Pay Range: $12 - $18 / hour  Our Perks: Unlimited/Uncapped commission Lucrative incentive sales plans, bonuses and sales contests No Cold Calling- We have a high volume of inbound sales leads and walk in traffic Comprehensive paid training and licensing with continuous on-going training and mentorship Recognition culture Comprehensive Benefits package including medical, dental, vision and life insurance Retirement Plan: A 401K plan with a percentage of company-matched contributions Fitness: Discount gym membership to over 12,200 fitness centers and 9,300 on-demand workout videos including a $15 a month reimbursement. Employee Assistance Program: Confidential assistance to you or anyone in your household who is experiencing personal or professional problems — at no cost Mental Health Benefit: 12 therapy sessions and 13 additional psychiatric sessions. Extra Perks: Access to disability, hospital...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Bridge Specialty Group is seeking a Property Broker to join our growing team in Plano, TX! We are a merit-based company, hard work & performance is recognized & rewarded in this office. High performers for these positions tend to be analytical, intuitive, and possess generally good business instincts & critical thinking skills. How You Will Contribute: Build agent and broker relationships Manage current book of business Provide excellent customer service Seek opportunities to access and cultivate new markets Effectively manage carrier relationships Provide guidance and training to Assistant Broker Review and analyze risks, ensuring all required information is obtained Licenses and Certifications: CIC or CPCU designation Skills & Experience to Be Successful: Bachelor’s...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Bridge Specialty Group is seeking a Property Broker to join our growing team in Plano, TX! We are a merit-based company, hard work & performance is recognized & rewarded in this office. High performers for these positions tend to be analytical, intuitive, and possess generally good business instincts & critical thinking skills. How You Will Contribute: Build agent and broker relationships Manage current book of business Provide excellent customer service Seek opportunities to access and cultivate new markets Effectively manage carrier relationships Provide guidance and training to Assistant Broker Review and analyze risks, ensuring all required information is obtained Licenses and Certifications: CIC or CPCU designation Skills & Experience to Be Successful: Bachelor’s...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. \Brown & Brown is Seeking a Property Casualty Producer to join our growing eam in Plano, TX . How You Will Contribute Prospect, develop, propose, and bind new business Actively pursue new client prospects through telemarketing, networking, and personal referrals Assist in the collection of required coverage information and necessary deposit and renewal premiums Maintain the proper documentation for existing and prospective clients Oversee all aspects of your new clients with the assigned account manager Drive and support cross-selling strategies for existing clients, as well as new relationships Foster and seek relationships with teammates across all levels of Brown & Brown Ensure compliance with government agencies and corporate policies and procedures Attend training sessions, courses, etc. to maintain...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown   is   seeking  a Senior Vice President, IT Strategy & Innovation   to join our growing team !     This role offers a hybrid work arrangement and can be based out of our offices in Plano, Charlotte, Maryland, Washington, DC, or Virginia. The Senior Vice President of IT Strategy & Innovation is a visionary technology executive responsible for shaping the long‑term technology direction of the enterprise while driving near‑term innovation and incubation. This leader will define and execute an integrated IT strategy aligned with corporate objectives, advance enterprise architecture, and champion innovation with a strong emphasis on data, AI, and interoperability. As a direct report to the CITO, this role influences the entire technology landscape and plays a critical part in enabling...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is Seeking a Property & Casualty Insurance Placement Specialist to join our growing team. The Property & Casualty Insurance Placement Specialists primary responsibility is the marketing of new or renewal accounts through negotiation with underwriters to obtain optimal coverage and pricing for our commercial insurance clients. How You Will Contribute Marketing policies for each account generating over $5,000 in revenue Data entry of information from the application onto the carrier portal Determine the appropriate insurance markets to be approached for assigned accounts Obtain and analyze quotations and declinations from various insurance companies Negotiate pricing and coverage terms with underwriters and wholesalers Identify coverage discrepancies/differences between carrier options...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a Quality Assurance (QA) Analyst to join our team in Plano, TX! The Quality Assurance (QA) Analyst is a critical member of the Dynamics Delivery team within Brown & Brown’s Retail Software Engineering organization. This role is responsible for ensuring the quality, reliability, and usability of business applications built on the Microsoft Dynamics 365 and Power Platform ecosystem. The QA Analyst focuses on manual testing, test planning, requirements validation, and defect management , working closely with developers, automation engineers, business analysts, and product owners to ensure solutions meet business requirements and quality standards prior to release. This role plays a key part in improving delivery confidence, reducing defects, and promoting a strong quality culture across teams....

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a Dynamics 365 Developer to join our team in Plano, TX! The Dynamics 365 Developer is a critical member of the Dynamics Delivery team within Brown & Brown’s Retail Software Engineering organization. You will play a crucial role in the design, development, implementation, and maintenance of business applications built on the Microsoft Dynamics 365 platform. Your focus will be on delivering high-quality software solutions to enhance operational efficiency, streamline processes, and drive business growth. You will work closely with cross-functional teams, including business analysts, designers, architects, agile evangelists, and other developers, to ensure the successful delivery of products that meet business requirements and align with industry best practices. How You Will Contribute:...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown   is   seeking   Workers Compensation Senior Adjuster     to join our growing team in   Plano, TX!     The Workers Compensation Senior Adjuster will direct and monitor litigation and more complex claims under the Texas Workers Compensation Act. Provide expertise and recommendations for file handling to produce the most beneficial outcomes for external and internal customers. Provide customer service to internal and external customers in a professional manner.     How You Will Contribute:     Be a leader within the WC Unit Fill some of supervisor duties when supervisor is out Aid in training of staff Follow CSI for Anchor Clients Interpretation and understanding of Texas WC statutory rules, laws, and regulations Establish reserve adequacy on files Direct and...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a Digital Delivery Lead​ to join our team in Plano, TX! The Digital Delivery Lead is responsible for optimizing the end-to-end value stream and managing dependency orchestration across multiple agile squads or complex digital programs. This role serves as a strategic execution partner to Product and Engineering leadership, ensuring that delivery pipelines are not only stable but continuously improving in predictability and speed. The Digital Delivery Lead balances high-level tactical oversight with professional coaching, focusing on reducing Lead Time to Value and ensuring that technical execution aligns strictly with broader business outcomes .   How You Will Contribute: Multi-Squad Leadership & Performance:   Act as a servant-leader for 2 - 3 agile squads   by...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Bridge Specialty Group is seeking a Senior QA Engineer to join our growing team in Plano , TX! The Senior QA Engineer will have the opportunity to ensure the highest quality of our applications through comprehensive testing strategies, automation frameworks, and performance validation. The role requires expertise in both manual and automated testing, including building frameworks from scratch, implementing CI/CD pipelines, and validating integrations across complex systems. The ideal candidate is highly skilled and motivated, with exceptional communication skills, strong analytical and problem-solving abilities, and a proactive “can-do” attitude. Responsibilities include designing and executing detailed test cases, performing functional and performance testing, and collaborating closely with developers and stakeholders to uphold...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is Seeking an Commercial Account Executive to join our growing team in Plano, Texas!   The Account Executive builds, strengthens, and expands client relationships while serving as a strategic partner across all levels of the organization. This role leads internal resources to address client needs, including risk identification and the resolution of underwriting, policy, accounting, and claims issues, ensuring clients receive comprehensive and responsive service.     How You Will Contribute :     Accurately review and   monitor   various documents such as certificates of insurance, Auto ID cards, binders, audits, endorsements, renewal information request forms, insurance specifications, proposals, contract reviews, etc. May be involved in preparation of such documents...

Description   We deliver our customers peace of mind every day by helping them protect what they value most. Our passion for placing the customer at the center of everything we do is driving a transformational shift at Liberty Mutual. Operating as a tech startup within a Fortune 100 company, we are leading a digital disruption that will redefine how people experience insurance.   Engineering Manager: Guidewire PolicyCenter Platform Job summary: Responsible for hiring, managing, and deploying resources across team(s) to enable optimal alignment of staff to business priorities. Coaches and evaluates performance and quality of work delivered by team members. Creates a motivating environment and ensures the team is constantly learning and delivering quality code. Understands tools, architecture, security, and scalability needs for assigned team(s); provides technical engineering guidance, especially with less experienced team members. Manages total cost of...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a SR Benefits Specialist to join our growing team in Plano, TX ! The Benefits Specialist supports consultants and client teams by coordinating day‑to‑day service needs, managing data, and ensuring accurate and timely delivery of client work. This role collaborates closely with internal partners and external vendors on benefit plan updates, reporting requests, escalated issues, and implementation activities. The specialist reviews plan utilization, interprets performance trends, and assists in developing renewal and plan design recommendations. This position plays a key role in preparing client materials, managing project timelines, and ensuring smooth operational execution—always with a focus on accuracy, client satisfaction, and service excellence. How You Will Contribute: Client &...