16 customer service call center representative jobs found in Plano, TX

Westwood Insurance Agency is one of the largest personal lines agencies in the US. Since 1952, we’ve helped more than a million customers protect what matters most. Licensed in all 50 states, Westwood represents hundreds of insurance products offered by the country’s top insurance companies. That’s an advantage for our customers, who benefit from a wide selection of products and pricing. Westwood works closely with home builders and mortgage companies to provide homeowners insurance that is fast, easy, and hassle-free. Our technology-based approach simplifies the process by incorporating insurance into the closing process. The result is happier customers and more on-time closing. As a full-service agency, we can help customers find the right coverage for their circumstances from a wide variety of insurance products, including homeowners and renters policies, auto insurance, specialty item and special event endorsements, small business insurance, umbrella policies, and much...

Description The Senior Claims Specialist works within a Claims Team, using the latest technology to review, analyze and process claims that are routinely characterized as moderately complex to complex within assigned authority limits. This includes making decisions about liability/compensability, evaluating losses, negotiating settlements and managing an inventory of commercial property/casualty claims involving bodily injury or property loss. The Senior Claims Specialist may also assist the Claims Team Manager with assigning new claims to team members, providing technical direction, and monitoring caseloads.   We value flexibility and collaboration. If you live within 50 miles of one of our office locations—Hoffman Estates, IL and Plano, TX; - you’ll be asked to join us onsite twice a month. These visits are a great opportunity to connect with your team, build relationships, and engage in meaningful collaboration. This position includes mandatory...

Description Launch Your Auto Claims Career with a Fortune 100 Company! No Claims Experience Needed, Paid Training & Licensing Included!   Location : Plano, TX Applicants must live within 50 miles of the office. Minimum 2 in-office days per month Additional in-person training during the first 6 months Start Date: January 11, 2027   Career Opportunity: Do you thrive in a high-volume, fast-paced environment? Do you enjoy the challenge of a role where no two days are alike? We are looking for positive, high-energy, passionate customer service professionals.  Qualities like these cannot be taught, but they can be sharpened, strengthened and appropriately compensated when you join Liberty Mutual Insurance as an Auto Claims Representative.    As a licensed claims adjuster, you will be fulfilling the promise we made to our customers when they purchased their policy by working with those who have been in an auto accident and need our...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a Lead Data Engineer to join our growing team in Plano, TX ! As a Lead Data Engineer, you will play a key role in advancing our Data & AI platform capabilities by designing, building, and operating modern data solutions that power Artificial Intelligence, Machine Learning, analytics, business intelligence, and enterprise insights. This role combines hands-on engineering with technical leadership. You will partner with product owners, architects, business stakeholders, and engineering teams to translate business needs into pragmatic, production-ready data solutions. You will own Data solutions across the engineering lifecycle, from architecture and design through development, deployment, and steady-state operations. You will establish engineering patterns and standards, improve platform...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. The VP IT Strategy & Architecture - Retail is a visionary technology executive responsible for shaping the long‑term technology direction of Retail Technology while ensuring the implementation of day-to-day architectural decisions in support of that long-term strategy delivery. This leader will define and ensure the execution of a Retail Technology strategy and supporting architecture that both enables the delivery of the Retail business objectives, while also advancing the Enterprise technology strategy. As a direct report to the Retail CIO and matrix report to the Enterprise IT Strategy & Innovation SVP this role influences the entire retail technology landscape and plays a critical part in enabling business growth through modern, scalable, and forward‑thinking solutions. How You Will Contribute: Strategic Leadership...

Description We are seeking an experienced Middle Market Senior Underwriter to underwrite commercial property & casualty risks in the middle market segment. As an individual contributor, you will make analytical, data-driven underwriting decisions within delegated authority, with limited guidance from leadership. You will evaluate and price moderately complex to complex accounts, manage broker and client relationships, and help shape product and portfolio strategy for your book of business. To be considered for this role, candidates must reside within the specified geographic location. This position requires regular in-person visits with local brokers and agents, so remote hires outside the designated territory cannot be accommodated. Key Responsibilities Underwrite middle market commercial accounts within assigned authority by assessing submissions, reviewing coverage terms, exposures, loss history, financials, and supporting information to...

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity The candidate selected for the Senior Development Product Owner - AI Product Solutions position will join AI enablement teams in USAA’s Technology organization.  The candidate will have an opportunity to support a value chain of AI delivery that runs from pilots through production.  The candidate selected for this position...

Description Apply Today – Training Classes Begin in January 2027!   Looking for a career in insurance? Join our Inside Sales team and get free P&C license training with paid training time. Start your rewarding career today!   Key Date: Licensed Class: January 11, 2027 Unlicensed Class: January 25, 2027   Start your journey with us and build a career where your talent and passion for helping others truly make an impact.   As an Inside Sales Representative at Liberty Mutual, you’ll have the tools, training and support you need to succeed from day one. Plus, you’ll enjoy: Generous earning potential Paid licensing and training opportunities Comprehensive benefits Flexible work arrangements Strong work-life balance And more!   Why Liberty Mutual?    Pay Details: Starting base salary is $45K with opportunity for growth. Average earnings range from $55K-$75K through a combination...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeing an Associate Director of Voice Services to join our growing team in Plano, TX! The Associate Director of Voice Services will be responsible for leading the vision, design, and operation of our voice and Contact Center technologies. This role will play a critical part in modernizing customer engagement through the adoption of agentic AI and intelligent automation, driving both operational efficiency and enhanced customer experience. How You Will Contribute: Strategic Leadership Define and execute the roadmap for voice and Contact Center technologies aligned with business objectives. Partner with all business units to maximize voice and Contact Center investments, while simplifying technology sprawl Evangelize capabilities and features that can be leveraged across business units Manage vendor...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a  Head of Software Engineering  to join our growing team in Plano, TX .          We are seeking a talented and experienced Head of Software Engineering to join the Bridge Specialty Group IT organization. Reporting to the Divisional CIO, this role will own the delivery, quality, and technical execution of our .NET, Azure-hosted application portfolio. The Head of Software Engineering will lead multiple development teams and the QA/Testing function (manual and automated), building high-quality, scalable software while championing Agile/Scrum delivery practices, modern AI-assisted engineering tools, and the development of AI-driven and agentic solutions.     This role works closely with the Head of IT Architecture, Product Owners, Enterprise Architecture, Cloud Platform, Security, and business...

Description Are you looking for an opportunity to join a claims team with a fast growing company that has consistently outpaced the industry in year over year growth? Liberty Mutual has an excellent claims opportunity available. As a Commercial Insurance Claims Representative, you will review and process simple and straightforward Commercial claims within assigned authority limits consistent with policy and legal requirements. In addition to a wide range of benefits, as a direct employee, your insurance education and training are paid by Liberty Mutual. Responsibilities: Investigates claim using internal and external resources including speaking with the insured or other involved parties, analysis of reports, researching past claim activity, utilizing evaluation tools to make damage and loss assessments. Extensive and timely direct interaction with Insured's, Claimants, Agent's and Internal Customers. Determines policy coverage through analysis...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. The Dynamics 365 Developer is a critical member of the Dynamics Delivery team within Brown & Brown’s Retail Software Engineering organization. You will play a crucial role in the design, development, implementation, and maintenance of business applications built on the Microsoft Dynamics 365 platform. Your focus will be on delivering high-quality software solutions to enhance operational efficiency, streamline processes, and drive business growth. You will work closely with cross-functional teams, including business analysts, designers, architects, agile evangelists, and other developers, to ensure the successful delivery of products that meet business requirements and align with industry best practices. How You Will Contribute: Configure, develop and maintain these components for dynamics delivery Model-driven and canvas...

Description   Businesses are transforming how people and goods move around the country. As a Senior Underwriter with Liberty Mutual Mobility Solutions, you will evaluate and shape insurance solutions for rideshare platforms, delivery services, autonomous vehicle programs, and other emerging mobility businesses. You’ll combine market insight, analytical judgment, and creative problem-solving to support sustainable growth in evolving industries. What You’ll Do •     Evaluate complex, unusual, emerging, or high-value mobility risks, including those involving rideshare networks, delivery fleets, autonomous vehicle technology, connected vehicles, and mobility platforms. •     Manage a portfolio of clients, brokers, and mobility partners, using market presence and industry knowledge to develop and underwrite profitable business. •     Underwrite policies within delegated authority, seeking guidance from leadership as needed, and make analytical,...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown   is seeking   an   Enterprise Solutions - Cloud FinOps Analyst   to join our growing team in   Plano, TX!                 The FinOps team is expanding and looking to add a data-driven Cloud FinOps Analyst. The ideal candidate will have 5+ years of experience in cloud operations, or cloud infrastructure management, and a minimum of 3 years of direct responsibility for managing and   optimizing   spending   within Microsoft Azure environments. In this role, you will bridge the gap between Finance, Compliance, and Cloud Engineering and Operations, serving as a partner in cloud cost optimization, allocation, and governance. You will work to   identify   cost-saving opportunities, implement financial guardrails,   maintain   a tag-based governance, and build...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Bridge Specialty Group is seeking a  Web Application Architect  to join our growing team in Plano, TX.       We are seeking a talented and experienced Web Application Architect to join the Bridge Specialty Group IT organization. Reporting to the Head of IT Architecture, this role will lead the architecture, modernization, and governance of highly interactive, transactional web applications used by customers, brokers, underwriters, operational teams, and business partners.    The Web Application Architect will define modern front-end and full-stack application patterns, guide UI/UX design and implementation, and shape secure integrations between web experiences, enterprise backend services, and third-party applications. This role will work closely with Product Owners, UX/UI Designers,...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Bridge Specialty Group is seeking a  Senior Azure DevOps & Cloud Platform Engineer  to join our growing team in Plano, TX.       We are seeking a talented and experienced Senior Azure DevOps & Cloud Platform Engineer to join the Bridge Specialty Group IT organization. Reporting to the Head of IT Architecture, this role will be responsible for working with the team and evolving the enterprise DevOps platform, cloud automation capabilities, CI/CD standards, and Infrastructure as Code practices across the organization.    This position will work closely with the Architecture team, Cloud Engineering teams, application development teams, and enterprise technology partners to enable secure, scalable, and highly automated software delivery. The successful candidate will join the DevOps...