45 customer service manager jobs found in Plano, TX

Description   We deliver our customers peace of mind every day by helping them protect what they value most. Our passion for placing the customer at the center of everything we do is driving a transformational shift at Liberty Mutual. Operating as a tech startup within a Fortune 100 company, we are leading a digital disruption that will redefine how people experience insurance.   Engineering Manager: Guidewire PolicyCenter Platform Job summary: Responsible for hiring, managing, and deploying resources across team(s) to enable optimal alignment of staff to business priorities. Coaches and evaluates performance and quality of work delivered by team members. Creates a motivating environment and ensures the team is constantly learning and delivering quality code. Understands tools, architecture, security, and scalability needs for assigned team(s); provides technical engineering guidance, especially with less experienced team members. Manages total cost of...

Client Manager, Premier Do you have a passion for doing the right thing for customers and making their experience the best they could possibly imagine?  Are you a team player who is adept at collaborating across internal teams?  Is a culture where “People Count,” “We Do the Right Thing,” and “We Hold Ourselves to Very High Standards” important to you? If so, Guardian is seeking a Client Manager who will be the main contact for client relationships. This role is directly accountable for client retention, satisfaction, and enhancing the client experience. You will Assume overall responsibility for management of clients (100-1999 lives) with the objective of ensuring that client satisfaction, persistency, growth, and profitability goals are achieved. Build strong relationships with clients and brokers/consultants. Work closely with the respective sales team on account management strategies and positions. Strategically managing the lifecycle of a client to drive...

You have a clear vision of where your career can go. And we have the leadership to help you get there.  At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.  This individual contributor position works under moderate direction, and within defined authority limits, to manage commercial claims with moderate to high complexity and exposure for a specific line of business. Responsibilities include investigating and resolving claims according to company protocols, quality and customer service standards. Position requires regular communication with customers and insureds and may be dedicated to specific account(s). This position enjoys a flexible, hybrid work schedule and is available in any location near a CNA office. JOB DESCRIPTION: Performs a combination of duties in accordance with departmental guidelines: Manages an inventory of...

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Claims Examiner - Workers Compensation | Jurisdiction: TX, OK, LA | Licensing: TX Are you looking for an opportunity to join a global industry leader where you can bring your big ideas to help solve problems for some of the world’s best brands?    Apply your knowledge and experience to adjudicate complex customer claims in the context of an energetic culture.   Deliver innovative customer-facing solutions to clients who represent virtually every industry and...

Westwood Insurance Agency is one of the largest personal lines agencies in the US. Since 1952, we’ve helped more than a million customers protect what matters most. Licensed in all 50 states, Westwood represents hundreds of insurance products offered by the country’s top insurance companies. That’s an advantage for our customers, who benefit from a wide selection of products and pricing. Westwood works closely with home builders and mortgage companies to provide homeowners insurance that is fast, easy, and hassle-free. Our technology-based approach simplifies the process by incorporating insurance into the closing process. The result is happier customers and more on-time closing. As a full-service agency, we can help customers find the right coverage for their circumstances from a wide variety of insurance products, including homeowners and renters policies, auto insurance, specialty item and special event endorsements, small business insurance, umbrella policies, and much...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Bridge Specialty Group is seeking a Technical Assistant to join our growing team in Plano, TX! In this role, you will be involved in performing administrative and clerical functions as liaison or assistant to managers or other departmental personnel. How You Will Contribute:   Provide clerical and administrative support to a specific department. Process data and generate routine reports regarding results, earnings, or conditions. Maintain office records, files, and calendars. Answer questions about the organization’s products and services to assist in customer service functions. Operate a personal computer and appropriate software packages or their equivalent. Perform other duties as assigned. Skills & Experience to be Successful: Proficient with MS Office Suite Exceptional telephone demeanor...

What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special! The primary purpose of this position is to act as a resource and serve as an integral member of the underwriting team able to overcome obstacles in the workload and meet timelines by fulfilling basic underwriting support responsibilities. This position will handle day-to- day client servicing including managing workflow and reinforcing the ease of doing business with Markel by meeting or exceeding agents/brokers expectations and providing quality service on a consistent basis. Job Responsibilities...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is Seeking an Account Executive to join our growing team in Plano, Texas!   The Account Executive builds, strengthens, and expands client relationships while serving as a strategic partner across all levels of the organization. This role leads internal resources to address client needs, including risk identification and the resolution of underwriting, policy, accounting, and claims issues, ensuring clients receive comprehensive and responsive service.     How You Will Contribute :     Accurately review and   monitor   various documents such as certificates of insurance, Auto ID cards, binders, audits, endorsements, renewal information request forms, insurance specifications, proposals, contract reviews, etc. May be involved in preparation of such documents for complex...

Description We deliver our customers peace of mind every day by helping them protect what they value most. Our passion for placing the customer at the center of everything we do is driving a transformational shift at Liberty Mutual. Operating as a tech startup within a Fortune 100 company, we are leading a digital disruption that will redefine how people experience insurance.   At Liberty, you'll thrive in a hybrid setting that fosters in-person collaboration, innovation and growth. This approach optimizes both remote and in-person interactions, enabling you to connect and ideate with your team and deepen valuable relationships across the company, while still enjoying the flexibility of remote work for focused tasks and projects.     This role has a hybrid work schedule (2 days onsite) and we are considering candidates based in Portsmouth, NH, Boston, MA, Plano, TX, Indianapolis, IN.   You must be authorized to work in the United States without...

You have a clear vision of where your career can go. And we have the leadership to help you get there.  At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.  Officer-level role responsible for leading a Liability Claims operation. This position contributes to the development of strategic objectives for General Liability, aligned with the company’s broader priorities. Ensures consistent execution of claims-handling practices and leads ongoing operational initiatives and continuous improvement efforts. Accountable for overall quality, customer service delivery, and productivity for the line of business. Partners with internal and external stakeholders and may have regional or national scope. JOB DESCRIPTION: Essential Duties & Responsibilities Performs a combination of duties in accordance with departmental guidelines: Leads the...

Description At Liberty, you'll thrive in a hybrid setting that fosters in-person collaboration, innovation and growth. This approach optimizes both remote and in-person interactions, enabling you to connect and ideate with your team and deepen valuable relationships across the company, while still enjoying the flexibility of remote work for focused tasks and projects.   The Workers Compensation Claims Specialist works within a Claims Team under direct supervision, develops the knowledge and skills needed to conduct thorough investigations, make decisions about liability / compensability, evaluate losses, negotiate settlements and manage an inventory of commercial property/casualty and disability claims by participating in a comprehensive training program, one-on-one mentoring, and on-the-job training. Assists in providing service to policyholders/customers on mid-sized and/or large commercial accounts.   We are open to filling this position as...

Description Join USRM Data Analytics & Engineering at Liberty Mutual as a Data Engineer. You’ll build and operate cloud data platforms that deliver premium, loss, and exposure data used for regulatory reporting, actuarial models, and business decisions. You’ll work on a distributed Agile team and use Snowflake, Informatica IDMC, SQL, Python, AWS, and modern DevOps and AI-assisted tooling. **This is a hybrid role requiring two days in the office a week in one of the following locations: Boston, Portsmouth, Plano, Indianapolis, or Columbus** ** You must be authorized to work in the United States without employer sponsorship now or in the future. We will not sponsor employment visas. Candidates who will require future sponsorship, including candidates on CPT/OPT/STEMOPT who will require future sponsorship, are not eligible to apply.  **  Under general supervision, responsible for the analysis, development, and execution of data solutions of moderate...

Do you want to be part of a collaborative Benefits Technology team? Are you an innovator who is excited by the changing insurance landscape as a result of technology advancement? Is a culture where “People Count,” “We Do the Right Thing,” and “We Hold Ourselves to Very High Standards” important to you? If so, Guardian is seeking a Technology Practice Leader to provide technical and functional benefits technology expertise to support our distribution team and enable the sale of digital as a product. You are: An experienced and responsive leader who thrives in partnering with sales and broker teams with a solution owner mindset developing strategies to increase the adoption of our external digital integrations and promoting the value of our deep partnerships while delivering value and consistency. You will: Provide in depth technical and operational expertise of benefits technology platforms. Advise, guide, and support Guardian’s Group Sales Representatives &...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a Field Services Engineer to join our growing team! The Field Services Engineer will provide internal support for our team members at the local office as well as remote staff. To excel in this role, you will need to provide a good combination of technical and customer service skills. How You Will Contribute: Support the IT infrastructure for a department or office including the physical network, servers and applications Support the desktop environment and physical security at local office Conducts evaluation of the technology process problems and recommends solutions Provides support for complex computing environment in areas such as hardware, software and networks Perform support for special applications requiring extensive knowledge and expertise May design and delivery training...

What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special! The primary purpose of this position is to act as a resource and serve as an integral member of the underwriting team able to overcome obstacles in the workload and meet timelines by fulfilling basic underwriting support responsibilities. This position will handle day-to- day client servicing including managing workflow and reinforcing the ease of doing business with Markel by meeting or exceeding agents/brokers expectations and providing quality service on a consistent basis. Job Responsibilities...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a VP, SR Benefits Consultant to join our growing team in Plano, TX ! The VP, SR Benefits Consultant is responsible for employee benefits and account management responsibilities. This includes day-to-day client contact and assistance with daily service functions. Utilizes technical expertise to retain present clients. Administers marketing and renewal functions. Assists Team Lead in servicing the financial consulting needs of the employee benefit clients. Evaluates financial and utilization metrics for clients including but not limited to monthly financial reports, utilization metrics and benchmarks as well as assist with other ad hoc reports and analysis. How You Will Contribute: All responsibilities that fall within the Account Manager & Financial Analyst career tracks. Development...

What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special! The primary purpose of this position is to act as a resource and serve as an integral member of the underwriting team able to overcome obstacles in the workload and meet timelines by fulfilling basic underwriting support responsibilities. This position will handle day-to- day client servicing including managing workflow and reinforcing the ease of doing business with Markel by meeting or exceeding agents/brokers expectations and providing quality service on a consistent basis. Job Responsibilities...

Berkshire Hathaway Homestate Companies, Workers Compensation Division, we are seeking a highly skilled DevOps Engineer 2 – Networker to join our Infrastructure team. This role serves as a critical link between traditional on-premises networking and modern cloud-native architecture. The ideal candidate is a NetDevOps advocate who prioritizes "Infrastructure as Code" (IaC) and is passionate about transitioning legacy processes into scalable, automated Azure environments Must be legally authorized to work in the United States, without requiring, now or in the future, sponsorship for employment visa status.   ESSENTIAL RESPONSIBILITIES Azure Network Architecture: Lead the design and management of sophisticated Azure network topologies, including VNETs, Azure Virtual WAN, and Virtual Hubs (vHubs). Infrastructure as Code (IaC): Develop, version, and maintain Terraform modules to provision corporate network resources, ensuring rigorous consistency across development,...

Berkshire Hathaway Homestate Companies, Workers Compensation Division, has an immediate need for a Senior Database Administrator to design, manage, and optimize SQL Server databases with a strong emphasis on Microsoft Azure cloud solutions. This individual ensures the performance, scalability, security, and governance of database systems critical to business operations, leading Azure-based database initiatives, enforcing data security and governance policies, safeguarding sensitive data, and ensuring compliance with organizational and regulatory standards while mentoring team members and aligning solutions with business objectives.   KEY RESPONSIBILITIES Designs, deploys, and manages Microsoft SQL Server databases on-premises and in Azure (e.g., Azure SQL Database, Azure SQL Managed Instance) with secure and governed architectures. Optimizes SQL Server performance through query tuning, index management, and resource optimization while adhering to data governance and...

When you join the team at Unum, you become part of an organization committed to helping you thrive. Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life’s moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide:  Award-winning culture  Inclusion and diversity as a priority  Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability  Generous PTO (including paid time to volunteer!)  Up to 9.5% 401(k) employer contribution  Mental health support  Career advancement opportunities  Student loan repayment options  Tuition reimbursement Flexible work environments  *All the benefits listed above are subject to the terms of their individual Plans. And that’s just the beginning…   With...