1 account associate jobs found in Port Washington, WI

Key Responsibilities Lead, mentor, and support the Commercial Lines team, fostering collaboration and professional growth. Oversee the day-to-day servicing of commercial insurance accounts, ensuring accuracy, timeliness, and adherence to agency standards. Act as a resource for complex coverage questions, client escalations, and policy-related issues. Monitor workloads, prioritize assignments, and ensure efficient workflow distribution across the team. Support training and development initiatives, identifying opportunities for process improvement and skill enhancement. Collaborate with producers, account managers, and leadership to ensure client retention and satisfaction goals are met. Maintain strong relationships with carriers and underwriters to support placement and renewal strategies. Review and monitor key performance indicators (KPIs) for team productivity, quality, and client service. Assist with the onboarding of new team members and implementation of...