03/11/2026
CorVel leverages proprietary software to deliver claims management, bill review, and case management services. The Product Support Specialist II provides advanced application support for CorVel’s proprietary systems. This role focuses on diagnosing, troubleshooting, and resolving complex application issues while adhering to established policies and procedures.
The Product Support Specialist II works under general supervision, demonstrates strong problem-solving skills, and takes initiative to expand technical knowledge as systems and technologies evolve.
This is a remote position.
ESSENTIAL FUNCTIONS & RESPONSIBILITIES:
Troubleshoot and resolve application issues submitted through ServiceNow by field offices and business users, ensuring timely resolution and high user satisfaction
Provide professional, effective support via ServiceNow, email, and phone
Serve as a subject-matter expert for CorVel proprietary applications and ServiceNow ITSM processes...
CorVel
Portland, OR, USA
Full Time
