1 customer service manager jobs found in Putnam

Grow With Us!  At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious Personal Insurance Account Technician to join our team. This position will report to our agency located in Putnam, CT. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is an in-office position. Responsibilities: Work as part of a department team to assist clients with inquiries, including policy questions, billing issues, coverage questions, cancellations, and other services as needed. Utilize all forms of communication, i.e., phones, emails, etc., to communicate with clients, carriers, etc. Manage customer inquiries and file documentation, including communications/conversations and emails. etc. Maintain client files -...