24 jobs found in Quincy, MA

The Arbella Contact Center Business Technician serves as a subject matter expert in a contact center regarding process, workflow, and the ownership of escalating and resolving complex issues. This individual is responsible for proper root cause analysis, problem resolution and continuous improvements. The ideal candidate is highly intuitive and can identify system and process anomalies; escalating issues appropriately. The Contact Center Business Technician position offers a unique understanding on how the different functions of the department work together to support our internal and external customers as well as organizational initiatives. This individual will be required to obtain a MA and CT Producer’s License if working in the Arbella Service Center. Key Responsibilities Able to gain a strong understanding of operational processes and services, with the ability to clearly communicate in both verbal and written form Process complex transactions within established...

At Arbella, we’re focused on people. We work hard to attract and retain the best. That means providing a great work environment, encouraging work/life balance, offering flexible work arrangements, and competitive salaries and benefits packages. We invest in our employees and encourage them to grow so that we, too, can grow as a company. Other perks include: • Company nurse, nutritional counseling, and mental health resources • Tuition assistance programs • Opportunities to get involved: Arbella Activities Committee, Diversity and Inclusion Council, and more • A company committed to community: volunteer opportunities, employee- led community efforts, and the Arbella Insurance Foundation • Robust training, mentorship, and professional/personal development programs • Colleagues who genuinely care about each other Arbella is committed to building a workplace that’s diverse, inclusive, and equitable for everyone. We’ve created a culture that supports a diverse workplace where...

Under direct supervision assist underwriters in front line underwriting of an assigned territory. Evaluate new business, renewals and endorsements for personal auto, property and liability risks for acceptance or denial in accordance with Company Underwriting Guidelines and Philosophies. Demonstrate excellent clerical and technical skills. Interact with agents, other company personnel and outside vendors. Refer all items outside authority level to underwriter. Key Responsibilities Assist underwriters with reviewing and evaluating new business, renewals and endorsements for Homeowner, Automobile, Personal Umbrella, and Dwelling Fire policies to determine acceptability within assigned authority level. Process endorsements according to procedures, forwarding exceptions to an Underwriter for approval or additional processing. Review renewal or rewrite policies for changes in risk according to established procedures, referring exceptions to an Underwriter for approval or...

At Arbella, we’re focused on people. We work hard to attract and retain the best. That means providing a great work environment, encouraging work/life balance, offering flexible work arrangements, and competitive salaries and benefits packages. We invest in our employees and encourage them to grow so that we, too, can grow as a company. Other perks include: • Company nurse, nutritional counseling, and mental health resources • Tuition assistance programs • Opportunities to get involved: Arbella Activities Committee, Diversity and Inclusion Council, and more • A company committed to community: volunteer opportunities, employee- led community efforts, and the Arbella Insurance Foundation • Robust training, mentorship, and professional/personal development programs • Colleagues who genuinely care about each other Arbella is committed to building a workplace that’s diverse, inclusive, and equitable for everyone. We’ve created a culture that supports a diverse workplace where...

Under general supervision, provide guidance and oversight in the investigation and disposition of auto and casualty claims which exceed the authority of the Claim Offices. Drive knowledge transfer and talent development while developing “mentor” level relationships. Leverage your superior technical expertise in auto and casualty liability to consistently deliver quality outcomes and exceptional customer experience. Maintain responsibility and oversight for PIP Litigation including assignment, authority, and analytics. Key Responsibilities: Reviews auto, casualty, and PIP claims that are above specified amount or involve serious coverage questions.       Negotiates and makes decisions on PIP Litigation assignment, settlement values, and proper disposition.       Reviews and analyzes court decisions and legislation which may impact on claim handling and advises field on all important developments and trends.        Participates in the investigation, negotiation and settlement...

Why Arbella? Arbella Insurance Group is one of the leading insurers in the Northeast. In order to achieve this, we work hard to attract and retain the best people to serve our customers. We developed our Total Rewards package for this reason, as well as to set us apart from other organizations. It not only includes competitive salaries, generous benefits, and incentive programs, but also work/life programs, personal and professional learning and development opportunities, flexible work arrangements, and a free shuttle service to the Quincy Adams T station. At Arbella, we know that the happiest and most productive employees are those who work in a great environment with people who share a common goal/vision, while maintaining a healthy life outside of work. We believe in investing in our employees and encourage our people to grow and expand their knowledge and skills so that we, too, may continue to grow as a company. It’s no wonder that we've been recognized by the Boston...

At Arbella, we’re focused on people. We work hard to attract and retain the best. That means providing a great work environment, encouraging work/life balance, offering flexible work arrangements, competitive salaries and exceptional benefits packages. We invest in our employees and encourage them to grow so that we, too, can grow as a company. Other perks include: • On-site gym and fitness classes and one-on-one personal training • On-site nurse, nutritional counseling, and mental health resources • Full-service cafeterias • Free shuttle service to Quincy Adams T Station • Tuition assistance programs • Opportunities to get involved: Arbella Activities Committee, Diversity and Inclusion Council, and more • A company committed to community: volunteer opportunities, employee-led community efforts, and the Arbella Insurance Foundation • Robust training, mentorship, and professional/personal development programs • Colleagues who genuinely care about each other...

Why Arbella? At Arbella, we’re focused on people. We work hard to attract and retain the best. That means providing a great work environment, encouraging work/life balance, offering flexible work arrangements, and competitive, industry-leading salaries and benefits packages. We invest in our employees and encourage them to grow so that we, too, can grow as a company. Other perks include: • On-site gym and fitness classes and one-on-one personal training • On-site nurse, nutritional counseling, and mental health resources • Full-service cafeterias • Free shuttle service to Quincy Adams T Station • Tuition assistance programs • Opportunities to get involved: Arbella Activities Committee, Diversity and Inclusion Council, and more • A company committed to community: volunteer opportunities, employee-led community efforts, and the Arbella Insurance Foundation • Robust training, mentorship, and professional/personal development programs...

Why Arbella? At Arbella, we’re focused on people. We work hard to attract and retain the best. That means providing a great work environment, encouraging work/life balance, offering flexible work arrangements, and competitive, industry-leading salaries and benefits packages. We invest in our employees and encourage them to grow so that we, too, can grow as a company. Other perks include: • On-site gym and fitness classes and one-on-one personal training • On-site nurse, nutritional counseling, and mental health resources • Full-service cafeterias • Free shuttle service to Quincy Adams T Station • Tuition assistance programs • Opportunities to get involved: Arbella Activities Committee, Diversity and Inclusion Council, and more • A company committed to community: volunteer opportunities, employee-led community efforts, and the Arbella Insurance Foundation • Robust training, mentorship, and professional/personal development programs • Colleagues who...

Under minimal supervision, investigate and resolve first and third party material damage, WC, PIP and BI claims which may involve coverage, liability, damage and legal issues. • Effort may concentrate around large exposure, Commercial Auto, Homeowner liability, and/or Commercial Property claims among other market/line combinations. • Provide guidance and direction to legal counsel during the litigation process in order to ensure favorable resolution. • Act as a mentor to new employees to facilitate the on-boarding process. Key Responsibilities Timely completion of all case activities, maximizing customer service and minimizing net loss payout. Contacts all insureds, claimants and witnesses that may have information relating to the loss, either in person, by telephone or in writing. This may include visiting the accident location to examine, photograph and diagram physical facts and conduct neighborhood canvasses. Inputs and retrieves information using the automated...

Why Arbella? At Arbella, we’re focused on people. We work hard to attract and retain the best. That means providing a great work environment, encouraging work/life balance, offering flexible work arrangements, and competitive salaries and benefits packages. We invest in our employees and encourage them to grow so that we, too, can grow as a company. Other perks include: • Company nurse, nutritional counseling, and mental health resources • Tuition assistance programs • Opportunities to get involved: Arbella Activities Committee, Diversity and Inclusion Council, and more • A company committed to community: volunteer opportunities, employee- led community efforts, and the Arbella Insurance Foundation • Robust training, mentorship, and professional/personal development programs • Colleagues who genuinely care about each other Arbella is committed to building a workplace that’s diverse, inclusive, and equitable for everyone. We’ve created a culture...

Key Responsibilities Provide clerical and administrative support to top management personnel at the executive level Assist executive by relieving them of complex details and advanced administrative duties Create standard spreadsheets, database, and word processing software to plan and lay out reports and statistical tables May attend meetings to act as a recorder and to coordinate follow‑up actions Assignments involve work of a confidential or complex nature, necessitating exposure to sensitive information and contacts requiring considerable discretion, judgment, tact, and diplomacy Gather, assemble, and analyze information and data from a wide variety of sources.  Prepare reports, manuals, agendas, correspondence, and memoranda  Refer routine matters to appropriate parties for action and follow up to insure proper disposition Compose own correspondence, as well as correspondence for executives. Type departmental letters, memos, and statistical reports....

Why Arbella? Arbella Insurance Group is one of the leading insurers in the Northeast. In order to achieve this, we work hard to attract and retain the best people to serve our customers. We developed our Total Rewards package for this reason, as well as to set us apart from other organizations. It not only includes competitive salaries, generous benefits, and incentive programs, but also work/life programs, personal and professional learning and development opportunities, flexible work arrangements, and a free shuttle service to the Quincy Adams T station. At Arbella, we know that the happiest and most productive employees are those who work in a great environment with people who share a common goal/vision, while maintaining a healthy life outside of work. We believe in investing in our employees and encourage our people to grow and expand their knowledge and skills so that we, too, may continue to grow as a company. It’s no wonder that we've been recognized by the Boston...

Why Arbella? At Arbella, we’re focused on people. We work hard to attract and retain the best. That means providing a great work environment, encouraging work/life balance, offering flexible work arrangements, and competitive salaries and benefits packages. We invest in our employees and encourage them to grow so that we, too, can grow as a company. Other perks include: • Company nurse, nutritional counseling, and mental health resources • Tuition assistance programs • Opportunities to get involved: Arbella Activities Committee, Diversity and Inclusion Council, and more • A company committed to community: volunteer opportunities, employee- led community efforts, and the Arbella Insurance Foundation • Robust training, mentorship, and professional/personal development programs • Colleagues who genuinely care about each other Arbella is committed to building a workplace that’s diverse, inclusive, and equitable for everyone. We’ve created a culture...

Why Arbella? At Arbella, we’re focused on people. We work hard to attract and retain the best. That means providing a great work environment, encouraging work/life balance, offering flexible work arrangements, and competitive, industry-leading salaries and benefits packages. We invest in our employees and encourage them to grow so that we, too, can grow as a company. Other perks include: • On-site gym and fitness classes and one-on-one personal training • On-site nurse, nutritional counseling, and mental health resources • Full-service cafeterias • Free shuttle service to Quincy Adams T Station • Tuition assistance programs • Opportunities to get involved: Arbella Activities Committee, Diversity and Inclusion Council, and more • A company committed to community: volunteer opportunities, employee-led community efforts, and the Arbella Insurance Foundation • Robust training, mentorship, and professional/personal development programs...

Arbella Insurance Group is one of the leading insurers in the Northeast. To achieve this, we work hard to attract and retain the best people to serve our customers. We developed our Total Rewards package for this reason, as well as to set us apart from other organizations. It not only includes competitive salaries, generous benefits, and incentive programs, but also work/life programs, personal and professional learning and development opportunities, flexible work arrangements, and a free shuttle service to the Quincy Adams T station. At Arbella, we know that the happiest and most productive employees are those who work in a great environment with people who share a common goal/vision, while maintaining a healthy life outside of work. We believe in investing in our employees and encouraging our people to grow and expand their knowledge and skills so that we, too, may continue to grow as a company. It’s no wonder that we've been recognized by the Boston Business Journal as a Best...

Why Arbella? At Arbella, we’re focused on people. We work hard to attract and retain the best. That means providing a great work environment, encouraging work/life balance, offering flexible work arrangements, and competitive salaries and benefits packages. We invest in our employees and encourage them to grow so that we, too, can grow as a company. Other perks include: • Company nurse, nutritional counseling, and mental health resources • Tuition assistance programs • Opportunities to get involved: Arbella Activities Committee, Diversity and Inclusion Council, and more • A company committed to community: volunteer opportunities, employee- led community efforts, and the Arbella Insurance Foundation • Robust training, mentorship, and professional/personal development programs • Colleagues who genuinely care about each other Arbella is committed to building a workplace that’s diverse, inclusive, and equitable for everyone. We’ve created a culture...

Why Arbella? At Arbella, we’re focused on people. We work hard to attract and retain the best. That means providing a great work environment, encouraging work/life balance, offering flexible work arrangements, competitive salaries and exceptional benefits packages. We invest in our employees and encourage them to grow so that we, too, can grow as a company. Other perks include: • On-site gym and fitness classes and one-on-one personal training • On-site nurse, nutritional counseling, and mental health resources • Full-service cafeterias • Free shuttle service to Quincy Adams T Station • Tuition assistance programs • Opportunities to get involved: Arbella Activities Committee, Diversity and Inclusion Council, and more • A company committed to community: volunteer opportunities, employee- led community efforts, and the Arbella Insurance Foundation • Robust training, mentorship, and professional/personal development programs • Colleagues who...

This position reports to the VP & CIO and leads the software engineering, software architecture, and application development efforts across all of Arbella’s business areas. The Head of Application Development is a senior level IT role and part of the senior leadership team. This role provides leadership, vision and direction for the Application Development organization. This position is responsible for recruiting, developing, and retaining talent, as well as ensuring the Application Development staff has the skills and capabilities to meet business needs. This leader oversees the implementation of large, strategic software engineering initiatives, ongoing maintenance, and enhancement of existing applications, and is responsible for championing best practices and ensuring initiatives achieve business outcomes. The Head of Application Development serves as a strategic leader and trusted advisor to business units across the company exhibiting a strength in building collaborative,...

The Arbella Assistant Vice President of Sales & Marketing is responsible for driving profitable growth through independent agents. This role focuses on expanding and optimizing agency distribution, strengthening producer relationships and executing targeted marketing strategies that support agent success and company revenue goals. This leader is strategic and is key to the success of the team and Arbella. The AVP is the “go to” person in the absence of the officer and is considered a member of the senior leadership team. The leader is very collaborative and sets high standards of performance for self and team members. Drive revenue and loss ratio results through effective leadership of the field sales staff. Monitor new business, retention and loss ratio results against business plan. Makes strategic decisions that have the potential for an impact on corporate results, loss control, expenses, revenues or profitability. Develop and promote strong internal relationships...