11 it service delivery manager jobs found in Raleigh, NC

With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠. We are seeking a forward-thinking Product Owner who thrives in a fast-paced, Agile environment and brings strong experience managing complex work with cross-team dependencies. This role is the ‘voice of the customer’ within the Agile development team and is responsible for supporting the optimization of business outcomes and product development process on our digital transformation efforts. This role will own the product/team delivery roadmap, manage relationships and stakeholder communications, maintain product strategy and business alignment in delivery team backlog and work to deliver results quickly. This role acts as the triangulation liaison and primary communication link between...

At Enact, we understand that there’s no place like home. That’s why we bring our deep expertise, insightful offerings, and extra mile service to work every day to help lenders put more people in homes and keep them there. We’re looking for a Reinsurance Operations Specialist in Raleigh, NC to join us in fulfilling our mission, while utilizing our values of excellence, improvement, and connection. In this role, you will play a key role in supporting Enact’s reinsurance diversification initiatives. You will manage the operational aspects of reinsurance transactions and collaborate with internal and external stakeholders to ensure the successful onboarding, administration, and reporting of reinsurance deals. This role is essential to the execution of Enact’s risk management strategy and supports the full lifecycle of reinsurance transactions. LOCATION Enact Headquarters, Raleigh, NC – Hybrid Schedule YOUR RESPONSIBILITIES Reinsurance Transaction Lifecycle...

Summary The Senior Network Engineer – Team Lead provides technical leadership and hands-on engineering for the design, implementation, security, and ongoing reliability of the organization’s network infrastructure across campus, WAN, and multi-cloud environments. This role leads day-to-day network operations, drives standards and automation, and manages a small team of network engineers/administrators. This role partners closely with Infrastructure, Security, Cloud, End User, and Application teams to ensure resilient connectivity and secure integration of private, public, and hybrid cloud services. Why Jewelers Mutual Since 1913 we’ve been committed to supporting the Jewelry industry and putting customers at the center of everything we do. With over a century of trusted expertise, we’re financially strong, forward-thinking, and driven by curiosity. Guided by our core values of Agility, Accountability, and Relevancy, we lead through innovation. As a...

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.  Job Description The Direct Sales Agent Specialist (Direct Auto Insurance is an Allstate Business) is responsible for the profitable growth and attainment of business goals by driving new business sales and understanding customers’ needs to build rapport and trust. This position drives sales and builds and retains their book of business within the market / retail location. This position is responsible for attracting and generating new customers and cross-selling existing customers, in support of our product offerings including but not limited to Auto, Life, Auto Club, and Roadside Assistance. This role sells to walk-in...

At Enact, we understand that there’s no place like home. That’s why we bring our deep expertise, insightful offerings, and extra mile service to work every day to help lenders put more people in homes and keep them there. We’re looking for a Reinsurance Operations Analyst in Raleigh, NC to join us in fulfilling our mission, while utilizing our values of excellence, improvement, and connection. In this role, you will play a key role in supporting end-to-end execution and ongoing administration of reinsurance transactions with an emphasis on operational efficiency, data quality, and scalable controls for Enact’s reinsurance diversification initiatives. You will partner cross-functionally to ensure reinsurance deals are onboarded, implemented, and maintained in accordance with internal governance, contractual requirements, and close/reporting timelines. The role also supports new deal opportunity coordination and underwriting due diligence workstreams by organizing...

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Claims Examiner - Workers Compensation | Jurisdiction: NC | Licensing: Reciprocal Required (REMOTE - Only NC Residents) Are you looking for an opportunity to join a global industry leader where you can bring your big ideas to help solve problems for some of the world’s best brands?  Apply your knowledge and experience to adjudicate complex customer claims in the context of an energetic culture.  Deliver innovative customer-facing solutions to clients who represent...

Summary  The Business Resilience Program (BRP) Manager is responsible for designing, implementing, and maturing Jewelers Mutual’s enterprise Business Continuity and Disaster Recovery (BCDR) program. This role ensures the organization can continue serving customers during disruptions and meets regulatory expectations. The Manager owns all aspects of business continuity, disaster recovery, and crisis management, partnering across the organization to strengthen operational resilience. Under the guidance of the CISO, the BRP Manager leads a comprehensive, risk‑based program aligned with industry standards and insurance regulatory requirements. The role partners with business units to identify key business and operations risks, maintain continuity and recovery plans, conduct exercises, and serve as incident commander during operational disruptions. Success requires strong technical fluency, cross‑functional leadership, and the ability to drive a culture of resilience across...

With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠. JOB SUMMARY The Vice President, Software Engineering provides leadership in aligning technology development with business objectives for assigned platforms and/or technologies.  The incumbent provides overall direction and guidance to software engineering managers, Database specialists, software developers, and contract labor teams.  She/he drives software development across multiple teams and agile phases to ensure execution of work plans. The person will d etermine department priorities and ensures software development, maintenance, and innovation objectives are met. Essential RESPONSIBILITIES and ACCOUNTABILITIES Own the strategic vision and roadmap for all Product(s)...

With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠. Job Summary The Senior ServiceNow Developer is responsible for design, development, and unit testing of ServiceNow Catalog Items automation and integration solutions. The candidate will engage with Business Analyst and SME to perform detailed requirement analysis. The candidate will provide production implementation and post-production support for ServiceNow modules and features such as Catalog Items and other aspects of ServiceNow. Responsibilities Design, architecture, maintenance, and enhancement of Catalog items. Create and maintain the current state of the ServiceNow platform architecture documentation. Communicate and collaborate with non-technical stakeholders to...

Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Claim Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees...

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.  Job Description The Direct Sales Agent Specialist (Direct Auto Insurance is an Allstate Business) is responsible for the profitable growth and attainment of business goals by driving new business sales and understanding customers’ needs to build rapport and trust. This position drives sales and builds and retains their book of business within the market / retail location. This position is responsible for attracting and generating new customers and cross-selling existing customers, in support of our product offerings including but not limited to Auto, Life, Auto Club, and Roadside Assistance. This role sells to walk-in...