06/26/2026
Primary Details Time Type: Full time Worker Type: Employee IT Operations Manager The Opportunity: The purpose of this role is to oversee the customer experience by delivering quality service and ensuring customer satisfaction. This includes managing the IT Service Desk operations, handling incidents and requests, and ensuring the smooth execution of core IT Service Management processes such as Major Incident, Problem, Change, Configuration Management, and Disaster Recovery. Location: Ramsey, Minnesota, or Fargo, North Dakota Work Arrangement: This role requires 3 days/week in the office at one of the office locations listed above. The salary range for this role is between $100,000-$145,000, depending on experience and location Your New Role: Lead IT service delivery in alignment with enterprise IT strategy, ensuring high-quality, reliable services across the organization. Own Incident and Request Management processes, driving...
QBE
Ramsey, MN
Full Time
