2 it support specialist jobs found in Rancho Cucamonga, CA

Overview Join Mercury Insurance as a Support Specialist II and play a vital role in helping our Claims team deliver exceptional service.  In this role, you’ll support claims operations through essential administrative functions, reporting, and customer phone support—ensuring information is accurate, timely, and well-organized. If you enjoy being the backbone of a fast-paced team, take pride in your attention to detail, and thrive in a role where your work directly supports customers and internal partners, this is an opportunity to build a meaningful career with a company that values reliability, collaboration, and service excellence.  This position requires going into the office 3-4 times per month and the remaining time is remote work from home.  Geo-Salary Information An in-person interview may be required during the hiring process     The expected base salary for this position will vary depending on a number of...

The Lien Resolution Team Lead works together with the Claims Adjusters, Supervisors and Manager to facilitate expedited closure of claim files. The Team Lead will negotiate and resolve medical treatment liens in a timely and cost-effective manner while assisting the Lien Resolution Supervisor with guiding, monitoring and conferring with the other Lien Specialist. Under the direct supervision of Management, position supports the goals of their department and of CorVel. This is a remote position. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: Thoroughly review claim files and provide detailed analysis of defenses to claims adjuster Make and receive calls to lien claimants to obtain documents for review Attempt to resolve treatment liens via telephonic or e-mail negotiations Prepare hearing packets for lien hearings Attend lien conferences at WCAB, remotely and in-person as needed   Review/approve invoices from Specialists...