23 customer service jobs found in Remote

Grow With Us!  At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious ­­­­­Personal Lines CSR to join our team. This position will report to our agency located in Bonita Springs, FL. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is a remote position. Responsibilities: Assists clients with cancellations, telephone inquiries, mail requests and other services as needed Binding, filng/data entry Order policies and request endorsements from the company as required Policy verification assistance Updating Certificates of Insurance Requesting Loss Runs Provides solutions and resolves issues for clients in a timely and effective manner Order renewal, expiration lists as needed and review lists to determine...

At Swyfft, we're reshaping the way home insurance and commercial package products are priced and bound. We've created an insurance experience that's smart, instant, and designed to deliver unparalleled customer service. Our focus on lightning-fast quotes and seamless claims servicing is powered by cutting-edge technology and an Agent and Customer-centric approach that sets us apart in the industry. Joining Swyfft means becoming part of a dynamic team of forward-thinkers who thrive on moving fast and delivering exceptional products. We pride ourselves on fostering an environment where creativity and positive energy thrive. As we continue to grow and expand, we're on the lookout for experienced professionals like you to join us in transforming the insurance landscape. If you're passionate about leveraging technology to provide the best customer service experience and are ready to be a part of our journey, we welcome you to explore opportunities at Swyfft!...

At Swyfft, we're reshaping the way home insurance and commercial package products are priced and bound. We've created an insurance experience that's smart, instant, and designed to deliver unparalleled customer service.   Our focus on lightning-fast quotes and seamless claims servicing is powered by cutting-edge technology and an Agent and Customer-centric approach that sets us apart in the industry.   Joining Swyfft means becoming part of a dynamic team of forward-thinkers who thrive on moving fast and delivering exceptional products. We pride ourselves on fostering an environment where creativity and positive energy thrive.   As we continue to grow and expand, we're on the lookout for experienced professionals like you to join us in transforming the insurance landscape. If you're passionate about leveraging technology to provide the best customer service experience and are ready to be a part of our journey, we welcome you to explore opportunities at Swyfft!...

Grow With Us! At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious Case Builder and Service Representative who has a focus in handling transportation accounts to join our team. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is a remote position. Responsibilities:      Provide ongoing support to clients, brokers, and internal teams related to the Employee Navigator platform Troubleshoot platform-related issues, including: Employee enrollment questions Benefit corrections and updates User access and navigation support System configuration questions Data review and cleanup requests Respond to support requests in a timely, professional, and solutions-oriented manner Escalate...

- The Commercial Surety Regional Manager is responsible for the underwriting, marketing, production, profitability, and overall management of a regional Commercial Surety portfolio. This position serves as the senior underwriting leader for the assigned territory and is accountable for achieving premium growth, underwriting profitability, agency development, and portfolio management objectives. The Regional Manager will develop and maintain strong relationships with agents, brokers, principals, indemnitors, and other business partners while exercising significant underwriting authority and ensuring compliance with company underwriting guidelines and risk appetite. The position is highly market-facing and focused on profitable business development, agency management, and underwriting execution. Key Accountabilities/Deliverables: Underwriting Leadership Serve as lead underwriter for the assigned territory. Analyze, evaluate, and approve commercial surety...

- The Commercial Surety Regional Manager is responsible for the underwriting, marketing, production, profitability, and overall management of a regional Commercial Surety portfolio. This position serves as the senior underwriting leader for the assigned territory and is accountable for achieving premium growth, underwriting profitability, agency development, and portfolio management objectives. The Regional Manager will develop and maintain strong relationships with agents, brokers, principals, indemnitors, and other business partners while exercising significant underwriting authority and ensuring compliance with company underwriting guidelines and risk appetite. The position is highly market-facing and focused on profitable business development, agency management, and underwriting execution. Key Accountabilities/Deliverables: Underwriting Leadership Serve as lead underwriter for the assigned territory. Analyze, evaluate, and approve commercial surety...

At Swyfft, we're reshaping the way home insurance and commercial package products are priced and bound. We've created an insurance experience that's smart, instant, and designed to deliver unparalleled customer service. Our focus on lightning-fast quotes and seamless claims servicing is powered by cutting-edge technology and an Agent and Customer-centric approach that sets us apart in the industry. Joining Swyfft means becoming part of a dynamic team of forward-thinkers who thrive on moving fast and delivering exceptional products. We pride ourselves on fostering an environment where creativity and positive energy thrive. As we continue to grow and expand, we're on the lookout for experienced professionals like you to join us in transforming the insurance landscape. If you're passionate about leveraging technology to provide the best customer service experience and are ready to be a part of our journey, we welcome you to explore opportunities at Swyfft!...

About Us  We’re not like other insurance companies. From our specialty products to our business model, our culture to our results — we’re different. Different is who we are, and how we work, interact, deliver and succeed together. Creating a different and better insurance experience doesn’t just happen. It takes focus and a shared passion for going beyond the expected to forge relationships and deliver care that makes a difference. This approach rises from and is supported by our talented, ethical and smart team of employee owners united around a single purpose: to work alongside our customers and partners when they need us, in unexpected ways, with exceptional results. Apply today to make a difference with us.  RLI is a Glassdoor Best Places to Work company with a strong, successful background. For decades, our financial track record has been stellar — a testament to our culture and validation of our reputation as an excellent underwriting company....

About Us  We’re not like other insurance companies. From our specialty products to our business model, our culture to our results — we’re different. Different is who we are, and how we work, interact, deliver and succeed together. Creating a different and better insurance experience doesn’t just happen. It takes focus and a shared passion for going beyond the expected to forge relationships and deliver care that makes a difference. This approach rises from and is supported by our talented, ethical and smart team of employee owners united around a single purpose: to work alongside our customers and partners when they need us, in unexpected ways, with exceptional results. Apply today to make a difference with us.  RLI is a Glassdoor Best Places to Work company with a strong, successful background. For decades, our financial track record has been stellar — a testament to our culture and validation of our reputation as an excellent underwriting company....

Job Summary The Materials & Repair Estimate Operations Specialist position performs quality assurance and analytical tasks related to wood cabinet and furniture repair estimates, supporting the Technical Repair Estimate team.  Role Location:  Fully remote within the continental United States. Key Responsibilities Reviews estimates and files completed by the Technical Repair Estimator team to ensure that the submitter’s request has been met Confirms completion of estimate, support components, billings, and close out the file.  Using industry standard software, such as Xactimate, completes the estimate by providing a valuation of wood cabinetry and/or furniture on an as needed basis which is used by the submitter and compared to our repair estimates to determine the disposition of the damaged items. (i.e. repair vs. replace) Follows-up on incomplete file submissions Communicates any next steps to other team members Assists Operations Manager with analysis of team...

At Swyfft, we're reshaping the way home insurance and commercial package products are priced and bound. We've created an insurance experience that's smart, instant, and designed to deliver unparalleled customer service.   Our focus on lightning-fast quotes and seamless claims servicing is powered by cutting-edge technology and an Agent and Customer-centric approach that sets us apart in the industry.   Joining Swyfft means becoming part of a dynamic team of forward-thinkers who thrive on moving fast and delivering exceptional products. We pride ourselves on fostering an environment where creativity and positive energy thrive.   As we continue to grow and expand, we're on the lookout for experienced professionals like you to join us in transforming the insurance landscape. If you're passionate about leveraging technology to provide the best customer service experience and are ready to be a part of our journey, we welcome you to explore opportunities at Swyfft!...

At Swyfft, we're reshaping the way home insurance and commercial package products are priced and bound. We've created an insurance experience that's smart, instant, and designed to deliver unparalleled customer service. Our focus on lightning-fast quotes and seamless claims servicing is powered by cutting-edge technology and an Agent and Customer-centric approach that sets us apart in the industry. Joining Swyfft means becoming part of a dynamic team of forward-thinkers who thrive on moving fast and delivering exceptional products. We pride ourselves on fostering an environment where creativity and positive energy thrive. As we continue to grow and expand, we're on the lookout for experienced professionals like you to join us in transforming the insurance landscape. If you're passionate about leveraging technology to provide the best customer service experience and are ready to be a part of our journey, we welcome you to explore opportunities at Swyfft!...

Grow With Us!  At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious Account Manager to join our team. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is a remote position. Responsibilities: Schedule, confirm and manage appointments for benefit counselors. Coordinate daily schedule to maximize efficiency and accommodate client needs. Answer incoming phone calls, emails and inquiries in a timely & professional manner. Provide outstanding customer service by assisting clients with scheduling questions and general benefit enrollment information. Work closely with benefit counselors to ensure accurate scheduling and communication to client. Maintain accurate client records and appointment...

An Account Manager is responsible for building strong relationships with strategic Employer Groups and Partners. An Account Manager needs to be proactive in responding to Employer Group and Partners related to changing regulations, product updates and potential service concerns. Your Impact Oversees the day-to-day PreTax administration for Employers and Partners Answer inbound phone calls from a queue-based system and email inquiries within Service Level Agreements Utilize CRM tool to document and review all client activity Assist clients with billing questions, payments, and invoices Resolve Employer and Partner Escalations. Partnering with internal team as needed Provide necessary Reporting for Employer Groups Proactively identifies potential issues and provides resolution when needed Complete annual renewal process for assigned employer groups Act as liaison between client and IT technical and operational teams Communicate with internal teams about changes in...

About the Role Engagement Type - Full time, fully remote consultant; ~6 - 24 month engagement Nearmap's Roof & Exterior Measurements (REM) program delivers aerial property measurement outputs - roof geometry, wall dimensions, window/door counts and measurement, and material classification - to insurance carriers, restoration contractors, and estimating platforms. As we scale toward broader carrier and commercial deployment, we are seeking a seasoned industry practitioner to serve as a full-time Subject Matter Expert (SME) Consultant embedded within the REM product team.  This role is a critical bridge between deep industry knowledge and product execution. The SME Consultant will inform us how we define measurement standards, evaluate output quality, shape process flows, and position our capabilities relative to the market. You will work directly with the VP of Product and product team as well as cross-functional leads spanning Engineering, Operations, and Go-to-Market....

The Regional VP, Life Insurance Brokerage is responsible for driving the growth and strategic direction of the organization by identifying and pursuing new business opportunities within the Northeast region. This role involves developing and implementing business strategies, building relationships with key clients and partners, and leading a team of business development professionals. The Regional VP will collaborate with cross-functional teams to enhance product offerings and optimize customer engagement, ensuring alignment with organizational goals. Your Impact: Develop and execute comprehensive business development strategies to achieve revenue and market growth. Identify and evaluate new business opportunities, partnerships, and markets. Build and maintain strong relationships with clients, industry stakeholders, and partners. Lead, mentor, and develop the business development team to enhance performance and achieve targets. Collaborate with marketing,...

Grow With Us!  At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious Marketing Associate to join our team. This position will report to our agency located in Richmond, VA. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is a remote position.  Responsibilities: Development and implementation of a broad variety of corporate events (national and regional) – consistent with overall Marketing strategy and goals – to host consistent, knowledge-building, engaging gatherings of the highest quality Ownership of event calendar to align with overall business objectives Coordination with onsite facilities (i.e., hotels, vendors) to ensure seamless organization of events Development and distribution of content...

An Enterprise Account Executive will thrive in a flexible and fast-paced environment and will accelerate the success we are achieving in the Insurance vertical. The Enterprise Account Executive is responsible for identifying, developing, and closing complex opportunities with new and existing enterprise customers. This role positions an AE in a competitive market, where Nearmap must be positioned as a strategic partner and solution provider in the property intelligence space, to drive the future of Property & Casualty Insurance. The successful candidate will bring a combination of enterprise SaaS and Insurance technology sales experience and apply deep professional knowledge and commercial acumen to influence enterprise buying decisions. They will lead with a customer-first mindset, guide complex sales cycles, and consistently deliver results aligned with business goals. Key Responsibilities Pipeline Generation & Opportunity Development Understand and apply Nearmap’s...

We’re looking for a strategic and relationship-driven Regional Marketing Manager to lead field marketing for our North American insurance segment — Nearmap’s largest and highest-growth vertical. You’ll own the in-market pipeline for insurance carriers, MGAs, and insurtech companies across NA, generating inbound demand, accelerating deals already in the funnel, and running account-targeted programs against the accounts where Nearmap has the greatest opportunity. Insurance is a complex, relationship-driven vertical with long sales cycles, multi-stakeholder buying committees, and a buyer community that talks to each other, so you’ll need a real understanding of how carriers, MGAs, and insurtechs buy, and who holds influence across underwriting, claims, risk, and technology functions. Partnering with regional Insurance Sales leadership as a peer, you’ll activate global campaign programs in-market and run account-based marketing (ABX) motions that support both new logo acquisition and...

Rhino + Jetty is making housing more affordable and accessible for millions of renters each year. We're the market-leading rental housing platform building simpler, more accessible ways for people to move into homes — and for property managers to lease with confidence. Our technology removes friction from the move-in process, lowers upfront costs for renters, and helps property managers make faster, more accurate decisions. We support a network of 3 million rental units nationwide and work with 47 of the NMHC Top 100 property owners, including Greystar, Brookfield, Asset Living, UDR, and more. We pioneered security deposit insurance and continue to push the industry forward with a growing suite of products — from deposit management to lease guarantees and loss-of-employment protection. We're growing quickly, tackling real problems at scale, and building technology that's changing how renting works. In this role, you will: Design technical solutions that...