14 director of operations jobs found in Remote

Location: This position is fully remote within the continental United States. Reporting into the SVP, Customer Success, the Director of Customer Success is responsible for retaining, delighting, and growing our Commercial and Government customer base, as well as ensuring the success of the Customer Success Managers (CSMs). This role includes establishing operational objectives, policies, and procedures that affect immediate and, at times, company-wide operations. You will guide the CSMs in these verticals, setting clear frameworks and providing the necessary tools to deliver their best work. The role also requires anticipating churn risks, fostering upsell opportunities, and driving loyalty by managing multiple priorities that directly impact the medium-term results of both your team and the business.  The Director will collaborate with cross-functional teams to solve strategic issues, monitor customer satisfaction, and align with organizational objectives. This involves...

About the Role Location: Fully remote within the continental United States. Nearmap is a global leader in providing location intelligence technology operating globally in North America and ANZ. We are looking for a Senior Commercial Analyst who excels across the disciplines of data, strategy and execution. Reporting into the Director, GTM Finance within the Commercial Finance team, this role is pivotal in connecting data-driven insights with commercial decision-making across the Global Nearmap Go-to-Market (GTM) function. You will translate complex analysis into clear recommendations that shape strategy, enable operational efficiency and support execution at scale. Working cross-functionally with key stakeholders, you will develop an understanding of the strategic, operational and financial drivers of the business, research and analyse emerging trends and performance outcomes, identify improvement opportunities, and takes a hands-on approach to validating and implementing...

About the Position Location: Remote within the continental United States Reporting to the Directo of Reporting on the Finance team, the Group Tax Manager will lead all US direct and indirect tax compliance, planning, and advisory activities across Nearmap's global operations in the United States while providing coordination support for operations in Australia, and Poland. This is a hands on technical role with primary responsibility for managing US federal and state tax compliance (income tax, sales and use tax, and employment tax across 40+ state nexus jurisdictions) as well as supporting tax operations in Australia and Poland through collaboration with group reporting and financial operation teams. The Group Tax Manager will also manage transfer pricing policy, monthly intercompany calculations and settlements, and serve as the key tax technical resource for the finance leadership team. This role requires deep expertise in multinational tax structures, strong cross...

About Integrated Specialty Coverages Integrated Specialty Coverages, LLC (ISC) is a growth stage technology and data-driven commercial MGA and insurance wholesaler leading innovation in the market.   Backed by one of the leading private equity firms, Onex Partners, and led by a forward-thinking management team, ISC is combining the worlds of insurance and technology to create an Insurtech powerhouse. As a leading online distributor of insurance products for a range of industries and “Main Street USA”, we are looking for the right people to help us in our mission of achieving exponential growth. We strive to be the number one place to go for brokers and agents to source insurance. To accomplish this, we’re building a digitally focused team that deeply understands the intersection between user experience, data, and AI/ML to optimize the way we engage with our customers and partners. Job Summary We are seeking a Senior AI Product Manager to own major product areas and...

About the Role This is not a rebranded Director of Engineering. It is a new position purpose-built for a new way of building software. Cover Whale is operating an agentic engineering model where pods of product managers, engineers, and AI agents deliver production software together. The Director of AI Platform Engineering owns the platform those pods operate on — the agent orchestration layer, trust boundaries, human-in-the-loop controls, and evaluation pipelines that make it safe and effective to delegate work to AI at production scale. You will be a player-coach: hands-on building the platform while also leading and developing the engineering team. Your mandate is to ensure that humans and AI agents collaborate safely, reliably, and at velocity. What You'll Own Agentic Platform Architecture Human-in-the-loop boundaries — setting trust thresholds where AI-generated output is auto-approved versus escalated for review Prompt and spec evaluation pipelines — the systems...

About This Role Location:  This position is fully remote within the continental United States.  As an Enterprise Account Executive (Commercial), you'll take ownership of a defined set of named accounts in the AECO vertical and drive both net new logo acquisition and account expansion. This could also include asset management. You'll be the first point of contact for prospective customers, making a compelling case for how aerial imaging can transform their workflows, and you'll structure and close deals with a thoughtful, strategic approach. On the growth side, you'll deepen relationships with existing customers by uncovering opportunities to expand their use of our products and drive broader adoption across their organizations. This role is built for someone who thrives in a dynamic, flexible environment and is excited to build on the strong foundation we've already established in this space. What we’re looking for in an ideal AE candidate:  You're a self-starter -- You...

About the Role Location: Fully remote within the continental United States or hybrid from Nearmap's Lehi office (if local). We’re looking for a detail‑oriented, analytically minded Revenue Data & Insights Analyst to build, maintain, and optimize the reporting foundation that empowers our sales leaders to make informed, data‑driven decisions. In this role, you’ll own the creation and management of sales dashboards, pipeline analyses, whitespace analyses, and performance insights that directly influence go‑to‑market strategy and revenue growth. This is an opportunity to make a meaningful impact at a fast‑growing SaaS company where data, efficiency, and strong operational processes are essential to scaling our commercial engine. What You’ll Do Reporting & Analytics Build, maintain, and enhance dashboards and recurring reports covering pipeline health, account health, funnel metrics, and sales productivity. Develop and operationalize whitespace analyses,...

About the Role Location:  Fully remote within the continental United States. Nearmap is looking for a Value Consulting Manager to help our customers unlock the full business impact of our remote property intelligence platform. In this role, you will work at the intersection of strategy, analytics, and customer engagement: partnering with sales, customer success, and senior customer stakeholders to identify high-impact use cases and translate them into measurable business outcomes. You will lead value discovery sessions, develop compelling ROI and financial impact models, and deliver executive-level business cases that clearly demonstrate how Nearmap drives efficiency, reduces risk, and improves decision-making for our customers.  This is a customer-facing role where you will shape how organizations understand and realize value from Nearmap’s technology. Beyond supporting pre-sales engagements, you will also lead post-sales value realization efforts, helping customers quantify...

Rhino + Jetty is making housing more affordable and accessible for millions of renters each year. We’re the market-leading rental housing platform building simpler, more accessible ways for people to move into homes — and for property managers to lease with confidence. Our technology removes friction from the move-in process, lowers upfront costs for renters, and helps property managers make faster, more accurate decisions. We support a network of 3 million rental units nationwide and work with 47 of the NMHC Top 100 property owners, including Greystar, Brookfield, Asset Living, UDR, and more. We pioneered security deposit insurance and continue to push the industry forward with a growing suite of products — from deposit management to lease guarantees and loss-of-employment protection. We’re growing quickly, tackling real problems at scale, and building technology that’s changing how renting works. In this role, you will: Build and maintain...

Grow With Us!  At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious Director, Finance Leadership to join our team. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is a remote position. Responsibilities: Strategic Leadership: Direct the Company’s operating plan and forecasting  cycles, providing quantitative analysis around key business drivers and macroeconomic impacts Operational Excellence: Oversee the global FP&A calendar, ensuring seamless integration between monthly close, forecast, and reporting cycles Capital & Sponsor Reporting: Partner closely with the SVP, FP&A, Corporate Controller and CFO to prepare stakeholder reporting and MD&A for senior leadership, lenders, private...

Grow With Us!  At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious Direct Bill Manager to join our team. This position will report to our agency located in Richmond, VA. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is a remote position. Responsibilities: Learns the importance of the Direct Bill (Represents 75% of revenue and expense) Enters small statements as needed Reviews downloaded statements for accuracy of revenue to funds received and reviews the commissions paid and posted Works with ops in the field for discrepancies from RSP Reviews RSP entered statements for accuracy of revenue to funds received and reviews the commissions paid and posts Posts ACH receipts from the bank and posts...

The  Senior Solution Engineer, Insurance  will be a technical expert and key contributor within the Solutions Engineering team at Nearmap, specifically focused on supporting clients in the property & casualty (P&C) insurance industry. This role will involve deep technical knowledge of Nearmap’s platform, including 2D, 3D, and AI technologies, to help clients solve business challenges related to underwriting, claims, and risk management. Working alongside cross-functional teams such as Product, Engineering, and Technology, the Senior Solution Engineer will develop tailored solutions and deliver compelling product demonstrations to showcase the value of Nearmap's content and technology in driving better decision-making and operational efficiency. Key Responsibilities: Client Engagement and Insurance-Specific Support: Lead technical discussions with P&C insurance clients to understand their unique workflows in underwriting, claims, and risk mitigation. Conduct...

Who is Cover Whale? Cover Whale improves road safety by combining the insurance products we sell with our data-driven driver coaching and safety program. Our safety program is proven to save lives while delivering better insurance for our drivers. Recently acknowledged in Forbes as one of America's Best Startup Employers 2023 (forbes.com) .  We provide easy insurance options for our drivers at industry-leading insurance loss ratios for the insurance companies that support Cover Whale. The Commercial Auto and Trucking segment of the insurance industry badly needs our help and so do the hard-working drivers who have been struggling with ever-increasing insurance costs year after year. Join us in the mission! The Role The Business Development Associate (BDA) for Networks will report directly to the Networks Lead and serve as a critical partner in managing and growing Cover Whale’s aggregator and wholesaler relationships. In this highly collaborative two-person vertical,...

Location: United States (California Preferred, Remote OK) Type: Full-Time | Senior Executive | Competitive Salary + Equity About COVU COVU is on the mission of reimagining insurance through building the AI-native infrastructure for the insurance industry —transforming how agencies, carriers, and customers interact with risk. With $30M+ raised and six agencies already acquired, we are rolling out a new operating system for insurance distribution, combining intelligent customer management, embedded product access, and scalable partnerships. We’re scaling fast—and we need a proven insurance operator and strategic builder to help us expand our external ecosystem of carriers, aggregators, brokerages, and agency partners. The Role We’re seeking a Head of Strategic Relations —a senior insurance leader who knows how to build , not just manage. You’ll lead our national partnership efforts, launching and scaling initiatives that sit...