16 program director jobs found in Remote

About the Role This is not a rebranded Director of Engineering. It is a new position purpose-built for a new way of building software. Cover Whale is operating an agentic engineering model where pods of product managers, engineers, and AI agents deliver production software together. The Director of AI Platform Engineering owns the platform those pods operate on — the agent orchestration layer, trust boundaries, human-in-the-loop controls, and evaluation pipelines that make it safe and effective to delegate work to AI at production scale. You will be a player-coach: hands-on building the platform while also leading and developing the engineering team. Your mandate is to ensure that humans and AI agents collaborate safely, reliably, and at velocity. What You'll Own Agentic Platform Architecture Human-in-the-loop boundaries — setting trust thresholds where AI-generated output is auto-approved versus escalated for review Prompt and spec evaluation pipelines — the systems...

Location: This position is fully remote within the continental United States. Reporting into the SVP, Customer Success, the Director of Customer Success is responsible for retaining, delighting, and growing our Commercial and Government customer base, as well as ensuring the success of the Customer Success Managers (CSMs). This role includes establishing operational objectives, policies, and procedures that affect immediate and, at times, company-wide operations. You will guide the CSMs in these verticals, setting clear frameworks and providing the necessary tools to deliver their best work. The role also requires anticipating churn risks, fostering upsell opportunities, and driving loyalty by managing multiple priorities that directly impact the medium-term results of both your team and the business.  The Director will collaborate with cross-functional teams to solve strategic issues, monitor customer satisfaction, and align with organizational objectives. This involves...

Location: This position is fully remote within the continental United States. Reporting into the SVP, Customer Success, the Director of Customer Success is responsible for retaining, delighting, and growing our Commercial and Government customer base, as well as ensuring the success of the Customer Success Managers (CSMs). This role includes establishing operational objectives, policies, and procedures that affect immediate and, at times, company-wide operations. You will guide the CSMs in these verticals, setting clear frameworks and providing the necessary tools to deliver their best work. The role also requires anticipating churn risks, fostering upsell opportunities, and driving loyalty by managing multiple priorities that directly impact the medium-term results of both your team and the business.  The Director will collaborate with cross-functional teams to solve strategic issues, monitor customer satisfaction, and align with organizational objectives. This involves...

Location: This position is fully remote within the continental United States. Make a Real Impact. Champion Customers. Drive Growth.  As a key member of our Customer Success team, you'll be more than an account manager - you'll be a trusted partner to some of the most influential players in the insurance industry. Reporting to the Sr. Director of Customer Success, you'll build meaningful relationships that create genuine value for your customers and fuel Nearmap's growth.    What you'll actually be doing:  You'll own a portfolio of insurance-sector customers, becoming the expert they rely on to get the most out of Nearmap's cutting-edge aerial imagery and location intelligence solutions. From spotting risks before they become problems, to uncovering new opportunities for growth, to making renewals feel effortless - you'll be the person who makes it all happen.  This isn't a reactive, ticket-closing kind of role. You'll proactively engage customers at the right moments,...

Reporting to the CSM Director, you will be responsible for managing a mid-market and enterprise portfolio of accounts, understanding customer needs, and delivering comprehensive engagement to foster strong relationships and measurable business outcomes. You will serve as a trusted advisor, ensuring high levels of customer satisfaction and loyalty while driving customer retention and growth.  You will oversee a large portfolio, identifying churn risks and growth opportunities at scale, engaging with key customer contacts, managing the customer lifecycle from onboarding to renewal, and collaborating with the sales team to expand accounts. You will develop deep expertise in Nearmap’s products and services, using this knowledge to support and guide customers in maximizing the value of their investment in our solutions.  Customer engagement, retention, and success will be your main objectives. You will focus on driving relevant use cases, promoting active product usage, and empowering...

About the Position Location: Fully remote within the continental United States. Join our People & Culture team as a Senior Compensation Partner and shape the future of how we reward talent! As a growing company of 700+ people across the US, Australia, and Poland, we're at an inflection point. You'll have the opportunity to shape our global compensation philosophy and enhance the programs already in motion, ensuring we stay competitive, equitable, and ahead of the curve. This isn't about maintaining the status quo; it's about evolving what works and building what's next. We need that rare blend of strategic vision and hands-on execution. You're someone who can dive into the details and zoom out to see the bigger picture. You'll partner closely with HR, Finance, and business leaders to design and refine compensation programs that fuel our growth and help us attract, retain, and reward world-class talent. There will be a lot of opportunities to learn along the...

Join our People & Culture team as a Senior Compensation Partner and shape the future of how we reward talent! As a growing company of 700+ people across the US, Australia, and Poland, we're at an inflection point. You'll have the opportunity to shape our global compensation philosophy and enhance the programs already in motion, ensuring we stay competitive, equitable, and ahead of the curve. This isn't about maintaining the status quo; it's about evolving what works and building what's next. We need that rare blend of strategic vision and hands-on execution. You're someone who can dive into the details and zoom out to see the bigger picture. You'll partner closely with HR, Finance, and business leaders to design and refine compensation programs that fuel our growth and help us attract, retain, and reward world-class talent. There will be a lot of opportunities to learn along the way, so the ideal candidate should have the confidence, curiosity, and executive presence...

The Partner Account Manager - Partnerships acquires new channel partners and value-added resellers (VARs), maintains and expands relationships with designated strategic partners, and develops go-to-market strategies to drive growth. You will be responsible for ensuring Nearmap extracts maximum value from all engagements with new and existing partners, including revenue growth, expansion of the partner network, and maintaining strong relationships with partners in the U.S.  This strategic role also involves working closely with internal teams such as Sales, Marketing, and Product Management to support the partner network with sales enablement, market intelligence, and competitive differentiation. Success will require a collaborative and metrics-driven approach to managing partnerships and achieving business objectives.   Key Responsibilities Achieves Sales Targets   Drive growth through channel sales by sourcing, enabling, and managing partnerships with VARs and other...

Grow With Us!  At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious Commercial Lines Account Manager to join our team. This position will report to our agency located in Southborough, MA. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is an in-office position. Responsibilities: Be main conduit of communication to insured and handle day-to-day correspondence with client (email, phone) for commercial accounts Use discretion and judgement to interpret policy language and communicate changes in coverage to the insured Communicate with carriers and insured to respond to their questions and/or issues Investigate audit discrepancies and explain them to insured and/or producer Understand the insured’s...

The Vice President of National Sales will be responsible for the generation and conversion of new business opportunities for CorVel, primarily focusing on Managed Care solutions with an emphasis on insurance carriers, self-administered programs, state insurance funds, program administrators, and TPAs. The VP will establish direct relationships with decision makers and will be responsible for the successful development and conversion of opportunities through engagement with the customer as well as internal teams. The VP will have a proven understanding of the target markets, be involved in long-term planning, collaborate with marketing and local sales reps, contribute to overall sales strategy, and develop the pipeline to position CorVel for growth. The VP will embrace our core values: Accountability Commitment Excellence Integrity Teamwork This is a remote role. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: Able to take a consultative approach to sales to...

About Us  We’re not like other insurance companies. From our specialty products to our business model, our culture to our results — we’re different. Different is who we are, and how we work, interact, deliver and succeed together. Creating a different and better insurance experience doesn’t just happen. It takes focus and a shared passion for going beyond the expected to forge relationships and deliver care that makes a difference. This approach rises from and is supported by our talented, ethical and smart team of employee owners united around a single purpose: to work alongside our customers and partners when they need us, in unexpected ways, with exceptional results. Apply today to make a difference with us.  RLI is a Glassdoor Best Places to Work company with a strong, successful background. For decades, our financial track record has been stellar — a testament to our culture and validation of our reputation as an excellent underwriting company....

Who is Cover Whale? Cover Whale is the nation’s leading commercial trucking insurtech. We improve road safety by combining the insurance products we sell with our telematics-based, data-driven driver coaching and safety program known as DriveSmart. Our program is proven to save lives while delivering better insurance for our drivers. For more information, please visit www.coverwhale.com .  Join us in the mission! The Role: We are seeking a highly analytical, technically strong Actuarial/Data Science professional to own and evolve our end-to-end reserving and predictive modeling capabilities. This role will maintain and enhance our Python-based reserving models while building predictive models using live telematics and claims data to drive pricing, cancellation strategy, and large loss detection. The position sits at the core of our underwriting and growth strategy, directly influencing dynamic pricing, loss ratio performance, and profitable expansion. This is a very...

Grow With Us!  At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious ­­­­­Commercial Lines Associate Account Manager to join our team. This position will report to our agency located in Southborough, MA. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is a remote position. Responsibilities: Generate Proof of Insurance (Certificates, EPI’s, Binders, AutoID cards) Process policies: e-file/attach to client file, policy check, and process original copy for delivery to the insured Process and monitor direct bill endorsements Process direct bill audits Monitor carrier/premium finance company cancellation status and activity. Generate form letters Order MVRs  Order loss runs  Update...

Who is Cover Whale? Cover Whale improves road safety by combining the insurance products we sell with our data-driven driver coaching and safety program. Our safety program is proven to save lives while delivering better insurance for our drivers. Recently acknowledged in Forbes as one of America's Best Startup Employers 2023 (forbes.com) .  We provide easy insurance options for our drivers at industry-leading insurance loss ratios for the insurance companies that support Cover Whale. The Commercial Auto and Trucking segment of the insurance industry badly needs our help and so do the hard-working drivers who have been struggling with ever-increasing insurance costs year after year. Join us in the mission! The Role The Business Development Associate (BDA) for Networks will report directly to the Networks Lead and serve as a critical partner in managing and growing Cover Whale’s aggregator and wholesaler relationships. In this highly collaborative two-person vertical,...

Location: United States (California Preferred, Remote OK) Type: Full-Time | Senior Executive | Competitive Salary + Equity About COVU COVU is on the mission of reimagining insurance through building the AI-native infrastructure for the insurance industry —transforming how agencies, carriers, and customers interact with risk. With $30M+ raised and six agencies already acquired, we are rolling out a new operating system for insurance distribution, combining intelligent customer management, embedded product access, and scalable partnerships. We’re scaling fast—and we need a proven insurance operator and strategic builder to help us expand our external ecosystem of carriers, aggregators, brokerages, and agency partners. The Role We’re seeking a Head of Strategic Relations —a senior insurance leader who knows how to build , not just manage. You’ll lead our national partnership efforts, launching and scaling initiatives that sit...

Are you a top-performing Personal Lines Sales Agent who spends more time fighting with carrier websites than connecting with clients and closing sales? Do you have the drive to be a top producer but get bogged down by administrative tasks that limit your earning potential? This is a fully remote opportunity to connect with clients across the country and build your business on a platform designed for the future of insurance. If you are a driven sales professional with a passion for winning new business and protecting individuals and families, we want to talk to you.   Why COVU is the Ultimate Platform for Your Sales Career: A Career with Purpose and Profit: At COVU, you are a sales expert providing real peace of mind. We empower you to make a tangible difference in people's lives by selling them the protection they need for their homes, vehicles, and financial futures. This is a career that offers not just exceptional financial rewards, but deep...