14 strategic account project manager jobs found in Remote

Location: This position is fully remote within the continental United States. Reporting into the SVP, Customer Success, the Director of Customer Success is responsible for retaining, delighting, and growing our Commercial and Government customer base, as well as ensuring the success of the Customer Success Managers (CSMs). This role includes establishing operational objectives, policies, and procedures that affect immediate and, at times, company-wide operations. You will guide the CSMs in these verticals, setting clear frameworks and providing the necessary tools to deliver their best work. The role also requires anticipating churn risks, fostering upsell opportunities, and driving loyalty by managing multiple priorities that directly impact the medium-term results of both your team and the business.  The Director will collaborate with cross-functional teams to solve strategic issues, monitor customer satisfaction, and align with organizational objectives. This involves...

Location:  This position is fully remote within the continental United States.  About This Role As an Enterprise Account Executive (Commercial), you'll take ownership of a defined set of named accounts in the AECO vertical and drive both net new logo acquisition and account expansion. This could also include asset management. You'll be the first point of contact for prospective customers, making a compelling case for how aerial imaging can transform their workflows, and you'll structure and close deals with a thoughtful, strategic approach. On the growth side, you'll deepen relationships with existing customers by uncovering opportunities to expand their use of our products and drive broader adoption across their organizations. This role is built for someone who thrives in a dynamic, flexible environment and is excited to build on the strong foundation we've already established in this space. What we’re looking for in an ideal AE candidate:  You're a self-starter -- You...

The Partner Account Manager - Partnerships acquires new channel partners and value-added resellers (VARs), maintains and expands relationships with designated strategic partners, and develops go-to-market strategies to drive growth. You will be responsible for ensuring Nearmap extracts maximum value from all engagements with new and existing partners, including revenue growth, expansion of the partner network, and maintaining strong relationships with partners in the U.S.  This strategic role also involves working closely with internal teams such as Sales, Marketing, and Product Management to support the partner network with sales enablement, market intelligence, and competitive differentiation. Success will require a collaborative and metrics-driven approach to managing partnerships and achieving business objectives.   Key Responsibilities Achieves Sales Targets   Drive growth through channel sales by sourcing, enabling, and managing partnerships with VARs and other...

About the Role We are looking for a data-driven, customer-obsessed Digital Customer Success Manager (CSM) to support and grow our digital-first customer segment. This role is focused on driving adoption, retention, expansion, and satisfaction for our scaled customer base by leveraging automation, usage data, and human-touch interventions at key moments in the customer journey. You’ll work cross-functionally with Customer Experience, Support, Sales, and Marketing to identify gaps, design scalable solutions, and execute programs that drive customer success at scale.  Key Responsibilities Renewal Management   Ensure on-time renewals and accurate renewal forecasting across assigned accounts  Renewal quote creation, negotiations, and churn mitigation  Adoption & Engagement  Develop and lead monthly enablement webinars tied to use cases and feature adoption.  Host weekly office hours and ensure relevant attendance and engagement.  Analyze low-adoption accounts...

Location: Fully remote within the continental United States or hybrid in Lehi, UT. About the Job The Account Executive will thrive in a flexible and fast-paced environment and will help accelerate the success we are achieving in your specified vertical. This role focuses on managing quick-turn opportunities, making first contact with prospective customers, and converting inbound and outbound interest into new business. You will help prospective customers understand the value of aerial imagery and how it can solve their challenges, ultimately guiding them to the right solution.   This role is ideal for a driven and energetic sales professional ready to take ownership of a sales quota and work with a high-velocity motion. You will need a competitive mindset, strong communication skills, and a passion for helping customers succeed.  Key Responsibilities Pipeline Development & Opportunity Management  Understand and apply Nearmap’s adopted sales methodology  Follow...

The Vice President of National Sales will be responsible for the generation and conversion of new business opportunities for CorVel, primarily focusing on Managed Care solutions with an emphasis on insurance carriers, self-administered programs, state insurance funds, program administrators, and TPAs. The VP will establish direct relationships with decision makers and will be responsible for the successful development and conversion of opportunities through engagement with the customer as well as internal teams. The VP will have a proven understanding of the target markets, be involved in long-term planning, collaborate with marketing and local sales reps, contribute to overall sales strategy, and develop the pipeline to position CorVel for growth. The VP will embrace our core values: Accountability Commitment Excellence Integrity Teamwork This is a remote role. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: Able to take a consultative approach to sales to...

Who is Cover Whale? Cover Whale improves road safety by combining the insurance products we sell with our data-driven driver coaching and safety program. Our safety program is proven to save lives while delivering better insurance for our drivers. Cover Whale offers easy, industry-leading insurance for commercial auto and trucking, aiding struggling drivers facing rising costs. Join us in the mission! The Role:  The Business Development Manager (BDM) – Retail, Midwest will report to the Retail Distribution Lead and will be responsible for managing a defined portfolio of retail distribution partners across the South-Central United States. The BDM will execute strategies to increase premium production, deepen engagement with existing Tier 1 and Tier 2 partners, and identify new high-potential relationships within the region. This role requires maintaining approximately 50% of time in-field travel across the Midwest, including but not limited to partners in Arkansas,...

Location: This position is fully remote within the continental United States. Make a Real Impact. Champion Customers. Drive Growth.  As a key member of our Customer Success team, you'll be more than an account manager - you'll be a trusted partner to some of the most influential players in the insurance industry. Reporting to the Sr. Director of Customer Success, you'll build meaningful relationships that create genuine value for your customers and fuel Nearmap's growth.    What you'll actually be doing:  You'll own a portfolio of insurance-sector customers, becoming the expert they rely on to get the most out of Nearmap's cutting-edge aerial imagery and location intelligence solutions. From spotting risks before they become problems, to uncovering new opportunities for growth, to making renewals feel effortless - you'll be the person who makes it all happen.  This isn't a reactive, ticket-closing kind of role. You'll proactively engage customers at the right moments,...

Who is Cover Whale? Cover Whale is the nation’s leading commercial trucking insurtech. We improve road safety by combining the insurance products we sell with our telematics-based, data-driven driver coaching and safety program known as DriveSmart. Our program is proven to save lives while delivering better insurance for our drivers. For more information, please visit www.coverwhale.com .  Join us in the mission! The Role:  Cover Whale is seeking a high-energy, results-oriented Production Business Relationship Manager (PBRM) to serve as the critical "Operator" in our distribution engine. While our Business Development Associates (BDAs) hunt for new business and our Business Development Managers (BDMs) architect portfolio strategy, the PBRM is the bridge that ensures every indicated dollar has a path to binding. The mission of this role is to maximize the conversion of indicated and quoted opportunities into bound premium by proactively managing the post-indication...

Who is Cover Whale? Cover Whale improves road safety by combining the insurance products we sell with our data-driven driver coaching and safety program. Our safety program is proven to save lives while delivering better insurance for our drivers. We provide easy insurance options for our drivers at industry-leading insurance loss ratios for the insurance companies that support Cover Whale. The Commercial Auto and Trucking segment of the insurance industry badly needs our help, and so do the hard-working drivers who have been struggling with ever-increasing insurance costs year after year. Join us in the mission! The Role:  The Business Development Manager (BDM) – will report to the Retail Distribution Lead and will be responsible for managing a defined portfolio of retail distribution partners across a specific region. The BDM will execute strategies to increase premium production, deepen engagement with existing Tier 1 and Tier 2 partners, and identify new...

Reporting to the CSM Director, you will be responsible for managing a mid-market and enterprise portfolio of accounts, understanding customer needs, and delivering comprehensive engagement to foster strong relationships and measurable business outcomes. You will serve as a trusted advisor, ensuring high levels of customer satisfaction and loyalty while driving customer retention and growth.  You will oversee a large portfolio, identifying churn risks and growth opportunities at scale, engaging with key customer contacts, managing the customer lifecycle from onboarding to renewal, and collaborating with the sales team to expand accounts. You will develop deep expertise in Nearmap’s products and services, using this knowledge to support and guide customers in maximizing the value of their investment in our solutions.  Customer engagement, retention, and success will be your main objectives. You will focus on driving relevant use cases, promoting active product usage, and empowering...

An Account Manager is responsible for building strong relationships with strategic Employer Groups and Partners. An Account Manager needs to be proactive in responding to Employer Group and Partners related to changing regulations, product updates and potential service concerns. Your Impact Oversees the day-to-day PreTax administration for Employers and Partners Answer inbound phone calls from a queue-based system and email inquiries within Service Level Agreements Utilize CRM tool to document and review all client activity Assist clients with billing questions, payments, and invoices Resolve Employer and Partner Escalations. Partnering with internal team as needed Provide necessary Reporting for Employer Groups Proactively identifies potential issues and provides resolution when needed Complete annual renewal process for assigned employer groups Act as liaison between client and IT technical and operational teams Communicate with internal teams about changes in...

Who is Cover Whale? Cover Whale improves road safety by combining the insurance products we sell with our data-driven driver coaching and safety program. Our safety program is proven to save lives while delivering better insurance for our drivers. Recently acknowledged in Forbes as one of America's Best Startup Employers 2023 (forbes.com) .  We provide easy insurance options for our drivers at industry-leading insurance loss ratios for the insurance companies that support Cover Whale. The Commercial Auto and Trucking segment of the insurance industry badly needs our help and so do the hard-working drivers who have been struggling with ever-increasing insurance costs year after year. Join us in the mission! The Role The Business Development Associate (BDA) for Networks will report directly to the Networks Lead and serve as a critical partner in managing and growing Cover Whale’s aggregator and wholesaler relationships. In this highly collaborative two-person vertical,...

Grow With Us!  At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious ­­­­­Implementation Specialist to join our team. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is a remote position. Responsibilities: Serve as the primary point of contact for brokers and employer groups. Build strong relationships and maintain ongoing communication regarding timelines, deliverables, renewal schedules, and issue resolution. Coordinate benefit changes, product updates, carrier documentation, and renewal guidance. Support strategic discussions to help brokers expand voluntary and ancillary benefit offerings. Partner closely with NEP’s Implementation team to ensure smooth onboarding of new groups. Gather...