20 customer service jobs found in Remote

At Swyfft, we're reshaping the way home insurance and commercial package products are priced and bound. We've created an insurance experience that's smart, instant, and designed to deliver unparalleled customer service.   Our focus on lightning-fast quotes and seamless claims servicing is powered by cutting-edge technology and an Agent and Customer-centric approach that sets us apart in the industry.   Joining Swyfft means becoming part of a dynamic team of forward-thinkers who thrive on moving fast and delivering exceptional products. We pride ourselves on fostering an environment where creativity and positive energy thrive.   As we continue to grow and expand, we're on the lookout for experienced professionals like you to join us in transforming the insurance landscape. If you're passionate about leveraging technology to provide the best customer service experience and are ready to be a part of our journey, we welcome you to explore opportunities at Swyfft!...

At Swyfft, we're reshaping the way home insurance and commercial package products are priced and bound. We've created an insurance experience that's smart, instant, and designed to deliver unparalleled customer service. Our focus on lightning-fast quotes and seamless claims servicing is powered by cutting edge technology and an Agent and Customer-centric approach that sets us apart in the industry. Joining Swyfft means becoming part of a dynamic team of forward thinkers who thrive on moving fast and delivering exceptional products. We pride ourselves on fostering an environment where creativity and positive energy thrive. As we continue to grow and expand, we're on the lookout for experienced professionals like you to join us in transforming the insurance landscape. If you're passionate about leveraging technology to provide the best customer service experience and are ready to be a part of our journey, we welcome you to explore opportunities at Swyfft! About the...

At Swyfft, we're reshaping the way home insurance, flood insurance and commercial package products are priced and bound. We've created an insurance experience that's smart, instant, and designed to deliver unparalleled customer service. Our focus on lightning-fast quotes and seamless claims servicing is powered by cutting-edge technology and an Agent and Customer-centric approach that sets us apart in the industry. Joining Swyfft means becoming part of a dynamic team of forward-thinkers who thrive on moving fast and delivering exceptional products. We pride ourselves on fostering an environment where creativity and positive energy thrive. As we continue to grow and expand, we're on the lookout for experienced professionals like you to join us in transforming the insurance landscape. If you're passionate about leveraging technology to provide the best customer service experience and are ready to be a part of our journey, we welcome you to explore opportunities at...

At Swyfft, we're reshaping the way home insurance, flood insurance and commercial package products are priced and bound. We've created an insurance experience that's smart, instant, and designed to deliver unparalleled customer service.   Our focus on lightning-fast quotes and seamless claims servicing is powered by cutting-edge technology and an Agent and Customer-centric approach that sets us apart in the industry.   Joining Swyfft means becoming part of a dynamic team of forward-thinkers who thrive on moving fast and delivering exceptional products. We pride ourselves on fostering an environment where creativity and positive energy thrive.   As we continue to grow and expand, we're on the lookout for experienced professionals like you to join us in transforming the insurance landscape. If you're passionate about leveraging technology to provide the best customer service experience and are ready to be a part of our journey, we welcome you to explore opportunities at...

Reporting to the CSM Director, you will be responsible for managing a mid-market and enterprise portfolio of accounts, understanding customer needs, and delivering comprehensive engagement to foster strong relationships and measurable business outcomes. You will serve as a trusted advisor, ensuring high levels of customer satisfaction and loyalty while driving customer retention and growth.  You will oversee a large portfolio, identifying churn risks and growth opportunities at scale, engaging with key customer contacts, managing the customer lifecycle from onboarding to renewal, and collaborating with the sales team to expand accounts. You will develop deep expertise in Nearmap’s products and services, using this knowledge to support and guide customers in maximizing the value of their investment in our solutions.  Customer engagement, retention, and success will be your main objectives. You will focus on driving relevant use cases, promoting active product usage, and empowering...

At Swyfft, we're reshaping the way home insurance and commercial package products are priced and bound.  We've created an insurance experience that's smart, instant, and designed to deliver unparalleled customer service. Our focus on lightning-fast quotes and seamless claims servicing is powered by cutting-edge technology and an Agent and Customer-centric approach that sets us apart in the industry. Joining Swyfft means becoming part of a dynamic team of forward-thinkers who thrive on moving fast and delivering exceptional products. We pride ourselves on fostering an environment where creativity and positive energy thrive. As we continue to grow and expand, we're on the lookout for experienced professionals like you to join us in transforming the insurance landscape. If you're passionate about leveraging technology to provide the best customer service experience and are ready to be a part of our journey, we welcome you to explore opportunities at Swyfft! About the...

Join our team as a New Business - Personal Licensed Insurance Agent! Are you an experienced personal insurance agent ready to take your career to the next level? Whether it’s from a coffee shop, seaside, or the comfort of your own home, we offer the   flexibility ,   support , and growth opportunities   you’ve been looking for. We’re seeking driven, licensed professionals to join our growing team in a full-time, fully remote role as a New Business - Personal Licensed Insurance Agent at COVU. This is your opportunity to connect with clients across the country and to be a part of an innovative company. If you're a go-getter with a passion for helping businesses protect what matters most, we'd love to hear from you. Our Licensed Personal Insurance Agents are responsible for: Managing and nurturing client accounts; Providing exceptional customer service; Understanding insurance products and policies; Effective communication; and Driving...

WHO WE ARE   Relation Insurance is a leading, innovative company with a strong commitment to excellence and a passion for delivering cutting-edge solutions to our clients. As a key player in the insurance market, we pride ourselves on our dynamic culture, collaborative environment, and continuous drive for success. With a rich history and a bright future ahead, we are looking for exceptional individuals to join our team and contribute to our ongoing growth and success.   WHAT WE'RE LOOKING FOR   The Risk Advisor is responsible for new insurance account production and sales activities within assigned accounts. The individual in this position conducts research in the market and develops a base of business to educate, promote and sell insurance services, keeps current on business community activities to obtain leads for business development activities, and maintains and services a profitable book of insurance business for existing clients. The...

Headquartered in the Central Florida city of Lakeland, Summit employs over 700 office and field associates at its main location and regional offices in Baton Rouge, Louisiana, and Gainesville, Georgia. As the people who know workers’ comp, we strive to provide an atmosphere of constant growth and development for our employees.   Summit provides workers’ compensation programs and services to thousands of employers throughout the Southeast.   Summit is a member of Great American Insurance Group, a company that focuses on building relationships and linking people to various career paths. Whether it’s underwriting, claims, accounting, IT, legal, or customer service, Great American Insurance Group combines a small-company entrepreneurial atmosphere with big- company expertise.   At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is...

  Primary Details Time Type: Full time     Worker Type: Employee     At QBE, we are always looking to connect with top talent – for current vacancies as well as for future opportunities. It is our aim to continuously build a strong candidate pipeline across all our businesses and key locations in North America. After submitting your interest to this specific hiring profile, our Recruitment Team will review your credentials and areas of expertise. Should there be a current or prospective opportunity that is commensurate with your career experience, we will contact you for an exploratory discussion. We appreciate your consideration of QBE as an employer of choice.     The Opportunity   This role will deliver prompt and accurate claims service to policyholders and agents for both multi-peril crop insurance (MPCI) and crop hail claims by completing field inspections, communicating with involved...

We are adding a New Business Specialist to join our team! Who We Are: Since 1909, National Guardian Life Insurance Company (NGL) has been one of America’s most successful and highly rated independent life insurance companies. We specialize in a suite of innovative products for life’s journey, giving people the financial stability, careful guidance and peace of mind to lead a life filled with confidence, dignity and grace.   NGL's Core Values – integrity, dependability, collaboration, compassion and growth are a foundation of our company and help to build on the interactions we have with our policyholders, partners, funeral homes and each other. We believe in creating an inclusive, welcoming environment for all where diversity is celebrated, and everyone is encouraged to live their best, most authentic self. We offer  Employee Resource Groups for employees to get involved, learn, network, and offer professional and personal development opportunities....

Compensation: $40,000 – $60,000 base + Team Performance Bonus Location: Remote (U.S.) License: Property & Casualty preferred (Low-level license acceptable) Company Description COVU is an innovative technology-focused company that’s disrupting the insurance industry. By delivering a great customer experience through a blend of technology, real-time service, and sales support, COVU ensures that agencies thrive and remain competitive in the evolving landscape. The agency's approach leads to higher retention, increased cross-sales, and greater profitability for its owner(s), while enabling producers to focus on selling to higher-value customers. We value: Entrepreneurship (Ownership): We foster a culture of ownership and initiative, encouraging our team to lead with an entrepreneurial spirit. Beyond Expectation (Surprise & Delight): We aim to consistently exceed expectations, creating memorable experiences that surprise and...

About COVU: COVU is a dynamic InsurTech company focused on creating seamless insurance experiences for customers. Our team is passionate about innovation, customer success, and providing exceptional service in the insurance industry. This job description outlines the core responsibilities and expectations for the Service Support Specialist at COVU. It may evolve as the company continues to grow and adapt to the needs of our customers. Job Summary: As a Service Support Specialist at COVU, you will be responsible for responding to customer inquiries, assisting with policy servicing, and ensuring customer satisfaction through efficient case management. You will work with various internal teams, managing account billing, policy renewals, and responding to carrier notices. This role requires a strong sense of urgency, adaptability, and a proactive attitude toward meeting daily and monthly performance metrics. Key Responsibilities: Insurance...

About the Role The Insurance GTM team is helping our customers and prospects solve critical problems within their Rating, Underwriting and Claims workflows.  Our Solutions Engineering team serves as the technical counterparts to the Account Executives.  Through this partnership, this role will help to understand a customer’s current challenges and desired outcomes through deep discovery and technical understanding.  The Pre-Sales Data Scientist will help insurance companies unlock the value of Nearmap's AI-driven data within their pricing, underwriting, modeling, and regulatory workflows through direct engagement with Nearmap customers as they scope, execute and analyze large scale data tests to measure this value.   This role’s key responsibility will be aligning customer data tests to the Nearmap suite of data and software products.  You will work closely with customers and prospects to develop success criteria, desired outcomes, and evaluation criteria, this role requires...

Location: This position is fully remote within the continental United States. Make a Real Impact. Champion Customers. Drive Growth.  As a key member of our Customer Success team, you'll be more than an account manager - you'll be a trusted partner to some of the most influential players in the insurance industry. Reporting to the Sr. Director of Customer Success, you'll build meaningful relationships that create genuine value for your customers and fuel Nearmap's growth.    What you'll actually be doing:  You'll own a portfolio of insurance-sector customers, becoming the expert they rely on to get the most out of Nearmap's cutting-edge aerial imagery and location intelligence solutions. From spotting risks before they become problems, to uncovering new opportunities for growth, to making renewals feel effortless - you'll be the person who makes it all happen.  This isn't a reactive, ticket-closing kind of role. You'll proactively engage customers at the right moments,...

The  Senior Solution Engineer, Insurance  will be a technical expert and key contributor within the Solutions Engineering team at Nearmap, specifically focused on supporting clients in the property & casualty (P&C) insurance industry. This role will involve deep technical knowledge of Nearmap’s platform, including 2D, 3D, and AI technologies, to help clients solve business challenges related to underwriting, claims, and risk management. Working alongside cross-functional teams such as Product, Engineering, and Technology, the Senior Solution Engineer will develop tailored solutions and deliver compelling product demonstrations to showcase the value of Nearmap's content and technology in driving better decision-making and operational efficiency. Key Responsibilities: Client Engagement and Insurance-Specific Support: Lead technical discussions with P&C insurance clients to understand their unique workflows in underwriting, claims, and risk mitigation. Conduct...

We're seeking a strategic and dynamic Portfolio Marketing Manager to drive go-to-market strategy, positioning, and growth for Nearmap's Architecture, Engineering, and Construction (AEC) and Government solutions. This role sits at the critical intersection of product, sales, and customers—translating complex AI-driven property intelligence into compelling value propositions that resonate with our customers. You'll be an industry domain expert on our marketing team, deeply understanding customer workflows, pain points, and buying processes. You'll craft messaging that cuts through the noise, create enablement that empowers our sales team, and develop thought leadership that positions Nearmap as the essential partner for property intelligence. This is a high-impact role for someone who thrives on connecting technical innovation to business outcomes and wants to shape how an entire industry approaches property risk. Key Responsibilities   Strategic Positioning & Messaging...

Who is Cover Whale? Cover Whale improves road safety by combining the insurance products we sell with our data-driven driver coaching and safety program. Our safety program is proven to save lives while delivering better insurance for our drivers. Recently acknowledged in Forbes as one of America's Best Startup Employers 2023 (forbes.com) .  We provide easy insurance options for our drivers at industry-leading insurance loss ratios for the insurance companies that support Cover Whale. The Commercial Auto and Trucking segment of the insurance industry badly needs our help and so do the hard-working drivers who have been struggling with ever-increasing insurance costs year after year. Join us in the mission! The Role The Business Development Associate (BDA) for Networks will report directly to the Networks Lead and serve as a critical partner in managing and growing Cover Whale’s aggregator and wholesaler relationships. In this highly collaborative two-person vertical,...