1 collection specialist jobs found in Remote

Location: Remote (Philippines) Work Schedule: US Shift (EST) About COVU COVU is a dynamic InsurTech company focused on creating seamless insurance experiences for customers. Our team is passionate about innovation, customer success, and providing exceptional service in the insurance industry. Job Summary As a Service Support Specialist at COVU, you will be responsible for responding to customer inquiries, assisting with policy servicing, and ensuring customer satisfaction through efficient case management. You will work with various internal teams, managing account billing, policy renewals, and responding to carrier notices. This role requires a strong sense of urgency, adaptability, and a proactive attitude toward meeting daily and monthly performance metrics. Key Responsibilities Insurance Policy Servicing: Manage and update customer policy information, assist with policy renewals, and handle carrier notices. Customer Inquiries:...