19 customer care associate jobs found in Remote

At Swyfft, we're reshaping the way home insurance and commercial package products are priced and bound. We've created an insurance experience that's smart, instant, and designed to deliver unparalleled customer service. Our focus on lightning-fast quotes and seamless claims servicing is powered by cutting-edge technology and an Agent and Customer-centric approach that sets us apart in the industry. Joining Swyfft means becoming part of a dynamic team of forward-thinkers who thrive on moving fast and delivering exceptional products. We pride ourselves on fostering an environment where creativity and positive energy thrive. As we continue to grow and expand, we're on the lookout for experienced professionals like you to join us in transforming the insurance landscape. If you're passionate about leveraging technology to provide the best customer service experience and are ready to be a part of our journey, we welcome you to explore opportunities at Swyfft!...

Who is Cover Whale? Cover Whale improves road safety by combining the insurance products we sell with our data-driven driver coaching and safety program. Our safety program is proven to save lives while delivering better insurance for our drivers. We provide easy insurance options for our drivers at industry-leading insurance loss ratios for the insurance companies that support Cover Whale. The Commercial Auto and Trucking segment of the insurance industry badly needs our help and so do the hard-working drivers who have been struggling with ever-increasing insurance costs year after year. Join us in the mission! The Role As an Underwriting Associate 1, you will be the first point of contact for policyholders and agents, providing essential phone support and assisting with general underwriting and service-related inquiries. This role is ideal for a detail-oriented professional looking to gain experience in underwriting, policy servicing, and customer support. You will...

At Swyfft, we're reshaping the way home insurance and commercial package products are priced and bound. We've created an insurance experience that's smart, instant, and designed to deliver unparalleled customer service.   Our focus on lightning-fast quotes and seamless claims servicing is powered by cutting-edge technology and an Agent and Customer-centric approach that sets us apart in the industry. Joining Swyfft means becoming part of a dynamic team of forward-thinkers who thrive on moving fast and delivering exceptional products. We pride ourselves on fostering an environment where creativity and positive energy thrive.   As we continue to grow and expand, we're on the lookout for experienced professionals like you to join us in transforming the insurance landscape. If you're passionate about leveraging technology to provide the best customer service experience and are ready to be a part of our journey, we welcome you to explore opportunities at Swyfft!...

Location:  PST or MST timezones Term:  Fixed Term Contract (12 months) We’re looking for a commercially-minded Legal Counsel (Contract) to play a critical role at the intersection of legal, product, and revenue as we integrate our recent acquisition of itel and continue to scale our North America business. In this role, you’ll lead key legal workstreams tied to vendor contract integration while partnering closely with Sales, Go-To-Market, and Operations teams to support high-impact deals. You’ll be hands-on in negotiating, drafting, and structuring complex enterprise SaaS and data licensing agreements—primarily within the insurance sector—helping the business move quickly while thoughtfully managing risk.  This is a highly visible opportunity to act as a true business partner, advising on deal strategy, navigating nuanced legal and regulatory considerations (including data privacy and emerging technologies like AI/ML), and representing the company in negotiations with...

We’re looking for a dynamic Legal Counsel to support our growing U.S. business, partnering closely with Commercial (AECO) and Government Sales teams to help drive revenue while thoughtfully managing legal risk. In this role, you’ll sit at the center of our go-to-market efforts—advising on deal strategy, negotiating and drafting SaaS and data licensing agreements, and guiding teams through complex contract structures, including those involving machine learning and government entities. You’ll play a key role in enabling the business to move quickly and confidently, translating legal considerations into clear, practical guidance that supports our broader company objectives.  Beyond day-to-day deal support, you’ll contribute to building scalable legal processes and strengthening compliance across the organization. This includes developing training for internal teams, refining contract playbooks and toolkits, and staying ahead of evolving legal and regulatory requirements—particularly...

About the Position We’re looking for a dynamic Legal Counsel to support our growing U.S. business, partnering closely with Commercial (AECO) and Government Sales teams to help drive revenue while thoughtfully managing legal risk. In this role, you’ll sit at the center of our go-to-market efforts—advising on deal strategy, negotiating and drafting SaaS and data licensing agreements, and guiding teams through complex contract structures, including those involving machine learning and government entities. You’ll play a key role in enabling the business to move quickly and confidently, translating legal considerations into clear, practical guidance that supports our broader company objectives.  Beyond day-to-day deal support, you’ll contribute to building scalable legal processes and strengthening compliance across the organization. This includes developing training for internal teams, refining contract playbooks and toolkits, and staying ahead of evolving legal and regulatory...

Who is Cover Whale? Cover Whale improves road safety by combining the insurance products we sell with our data-driven driver coaching and safety program. Our safety program is proven to save lives while delivering better insurance for our drivers. We provide easy insurance options for our drivers at industry-leading insurance loss ratios for the insurance companies that support Cover Whale. The Commercial Auto and Trucking segment of the insurance industry badly needs our help, and so do the hard-working drivers who have been struggling with ever-increasing insurance costs year after year. Join us in the mission! The Role Cover Whale is looking for a motivated, client-focused Agency Success Associate to support the growth of our agency partner network. Reporting to the Director of GTM, you'll be an integral part of the Growth team — helping manage the onboarding and activation of new agency partners from initial evaluation through their first steps with Cover Whale....

Grow With Us! At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious Business Integration, Process and Conversion Advisor who has a focus in handling transportation accounts to join our team. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is a remote position. Responsibilities:      Provide ongoing support to clients, brokers, and internal teams related to the Employee Navigator platform Troubleshoot platform-related issues, including: Employee enrollment questions Benefit corrections and updates User access and navigation support System configuration questions Data review and cleanup requests Respond to support requests in a timely, professional, and solutions-oriented manner...

​ Grow With Us!  At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious ­­­­­Operations Support Associate to join our team. This position will report to our agency located in Cranston, RI. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is a remote position. Responsibilities: Assist in the coordination and execution of various administrative tasks to support the day-to-day operations of the HR Consulting Practice. Answer and manage the main line, schedule meetings, and perform various administrative tasks to support the HR Consulting Practice. Respond to client inquiries sent to the main HRC email promptly and professionally, always ensuring exceptional customer service. Prepare, review, and compose...

Location:  Remote within the continental United States - preferably based in PST or MST timezones Term:  Fixed Term Contract (12 months) We’re looking for a commercially-minded Legal Counsel (Contract) to play a critical role at the intersection of legal, product, and revenue as we integrate our recent acquisition of itel and continue to scale our North America business. In this role, you’ll lead key legal workstreams tied to vendor contract integration while partnering closely with Sales, Go-To-Market, and Operations teams to support high-impact deals. You’ll be hands-on in negotiating, drafting, and structuring complex enterprise SaaS and data licensing agreements—primarily within the insurance sector—helping the business move quickly while thoughtfully managing risk.  This is a highly visible opportunity to act as a true business partner, advising on deal strategy, navigating nuanced legal and regulatory considerations (including data privacy and emerging technologies like...

Grow With Us! At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious Commercial Lines Account Manager who has a focus in handling transportation accounts to join our team. This position will report to our agency located in Woodcliff Lake, NJ. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is a remote position. Responsibilities:      Handle a dedicated book of business with transportation customers. Information gathering, preparing applications, quoting, renewal marketing, handling endorsements and accurate file documentation, etc. Interact and create relationships with producers, and carriers Maintain knowledge of all company systems and offerings Qualifications: Highschool or GED...

Grow With Us! At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious Commercial Lines Associate Account Manager to join our team. This position will report to our agency located in Richmond, VA. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is a remote position. Responsibilities: Assist with personal lines needs for the region, as needed Assist Account Managers and Account Executives with day-to-day servicing of commercial accounts Respond to routine client inquiries regarding policies, certificates, billing, and coverage changes Prepare and issue certificates of insurance, binders, and endorsements Process policy changes, renewals, and cancellations in agency management systems Gather...

Who is Cover Whale? Cover Whale improves road safety by combining the insurance products we sell with our data-driven driver coaching and safety program. Our safety program is proven to save lives while delivering better insurance for our drivers. Cover Whale offers easy, industry-leading insurance for commercial auto and trucking, aiding struggling drivers facing rising costs. Join us in the mission! The Role We are rapidly expanding and looking to build a dynamic team of Business Development professionals, and are looking for a Business Development Associate located in the Central Region (Chicago preferred) Reporting to the Retail Distribution Lead, the Business Development Associate will support strategies aimed at increasing premium production in their region. This role involves managing smaller, established partners and newly onboarded partners, ensuring their successful integration and growth. The Associate will also develop strategies for these...

At Swyfft, we're reshaping the way home insurance and commercial package products are priced and bound. We've created an insurance experience that's smart, instant, and designed to deliver unparalleled customer service. Our focus on lightning-fast quotes and seamless claims servicing is powered by cutting-edge technology and an Agent and Customer-centric approach that sets us apart in the industry.   Joining Swyfft means becoming part of a dynamic team of forward-thinkers who thrive on moving fast and delivering exceptional products. We pride ourselves on fostering an environment where creativity and positive energy thrive.   As we continue to grow and expand, we're on the lookout for experienced professionals like you to join us in transforming the insurance landscape. If you're passionate about leveraging technology to provide the best customer service experience and are ready to be a part of our journey, we welcome you to explore opportunities at Swyfft!...

Who is Cover Whale? Cover Whale improves road safety by combining the insurance products we sell with our data-driven driver coaching and safety program. Our safety program is proven to save lives while delivering better insurance for our drivers. Cover Whale offers easy, industry-leading insurance for commercial auto and trucking, aiding struggling drivers facing rising costs. Join us in the mission! The Role We are rapidly expanding and looking to build a dynamic team of Business Development professionals, and are looking for a Business Development Associate located in the West Region (Washington, Idaho, Nevada, Arizona, Wyoming, Utah, or Colorado), working remotely on Pacific Time hours. Reporting to the Retail Distribution Lead, the Business Development Associate will support strategies aimed at increasing premium production in their region. This role involves managing smaller, established partners and newly onboarded partners, ensuring their successful...

Grow With Us!  At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious ­­­­­Property and Casualty Producer to join our team. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is a remote or hybrid position.   Responsibilities:   Conducting sales, service, and solicitation of all forms of insurance business  Participating in team sales situations with other producers and support personnel.  Maximizing growth and client retention through superior customer service Developing accounts and cross selling available products and services  Generating and pursuing new client opportunities  Presenting our services and solutions at prospect meetings  Bringing new business prospects to closure  Retaining clients by...

Grow With Us!  At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious ­­­­­Implementation Specialist to join our team. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is a remote position. Responsibilities: Serve as the primary point of contact for brokers and employer groups. Build strong relationships and maintain ongoing communication regarding timelines, deliverables, renewal schedules, and issue resolution. Coordinate benefit changes, product updates, carrier documentation, and renewal guidance. Support strategic discussions to help brokers expand voluntary and ancillary benefit offerings. Partner closely with NEP’s Implementation team to ensure smooth onboarding of new groups. Gather...

Grow With Us!  At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious ­­­­­Personal Lines CSR to join our team. This position will report to our agency located in Bonita Springs, FL. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is a remote position. Responsibilities: Assists clients with cancellations, telephone inquiries, mail requests and other services as needed Binding, filng/data entry Order policies and request endorsements from the company as required Policy verification assistance Updating Certificates of Insurance Requesting Loss Runs Provides solutions and resolves issues for clients in a timely and effective manner Order renewal, expiration lists as needed and review lists to determine...

WHO WE ARE   Relation Insurance is a leading, innovative company with a strong commitment to excellence and a passion for delivering cutting-edge solutions to our clients. As a key player in the insurance market, we pride ourselves on our dynamic culture, collaborative environment, and continuous drive for success. With a rich history and a bright future ahead, we are looking for exceptional individuals to join our team and contribute to our ongoing growth and success.   WHAT WE'RE LOOKING FOR   The Risk Advisor is responsible for new insurance account production and sales activities within assigned accounts. The individual in this position conducts research in the market and develops a base of business to educate, promote and sell insurance services, keeps current on business community activities to obtain leads for business development activities, and maintains and services a profitable book of insurance business for existing clients. The...