11 customer service insurance jobs found in Remote, CA

As a Senior Software Engineer on the Insurance Applications team, you will design, build, and deliver software solutions that power Nearmap’s insurance business spanning APIs, microservices, relational databases, and messaging infrastructure. You’ll partner closely with Product to shape technical direction.  Our backend is built on Node.js and C#: A microservices architecture with complex workflows orchestrated through RabbitMQ and backed by PostgreSQL. The system ingests data from diverse sources, including Nearmap's own, to deliver high-value insights to our customers. This role focuses on backend services, messaging strategy, and database design.  At Nearmap, engineers move across teams and projects as business needs evolve. We value versatility, leadership, and a willingness to tackle problems across the full stack. You may be presented with opportunities to collaborate with teams working in Go, so a desire to learn new technologies is a plus.   Key Responsibilities...

As a Senior Software Engineer on the Insurance Applications team, you will design, build, and deliver software solutions that power Nearmap’s insurance business spanning APIs, microservices, relational databases, and messaging infrastructure. You’ll partner closely with Product to shape technical direction.  Our backend is built on Node.js and C#: A microservices architecture with complex workflows orchestrated through RabbitMQ and backed by PostgreSQL. The system ingests data from diverse sources, including Nearmap's own, to deliver high-value insights to our customers. This role focuses on backend services, messaging strategy, and database design.  At Nearmap, engineers move across teams and projects as business needs evolve. We value versatility, leadership, and a willingness to tackle problems across the full stack. You may be presented with opportunities to collaborate with teams working in Go, so a desire to learn new technologies is a plus.   Key Responsibilities...

Reporting to the CSM Director, you will be responsible for managing a mid-market and enterprise portfolio of accounts, understanding customer needs, and delivering comprehensive engagement to foster strong relationships and measurable business outcomes. You will serve as a trusted advisor, ensuring high levels of customer satisfaction and loyalty while driving customer retention and growth.  You will oversee a large portfolio, identifying churn risks and growth opportunities at scale, engaging with key customer contacts, managing the customer lifecycle from onboarding to renewal, and collaborating with the sales team to expand accounts. You will develop deep expertise in Nearmap’s products and services, using this knowledge to support and guide customers in maximizing the value of their investment in our solutions.  Customer engagement, retention, and success will be your main objectives. You will focus on driving relevant use cases, promoting active product usage, and empowering...

About the Role Fully Remote - PST We are seeking an Enterprise Technical Support Engineer with strong experience in API support, integrations, and custom technical solutions, ideally within the Insurance domain. This role is critical in supporting enterprise customers who rely on APIs, data integrations, and custom-built workflows. You will act as a technical expert and liaison, helping customers design, troubleshoot, and optimize their integrations while delivering a high-touch, white-glove support experience. Operating effectively in a global support model, partnering with teams and customers across multiple time zones, including Australia You will work cross-functionally with Product, Engineering, and Sales to ensure our platform integrates seamlessly into customer ecosystems and delivers maximum value. Key Responsibilities Serve as the primary technical point of contact for enterprise customers leveraging APIs and integrations Troubleshoot and resolve...

About the Role Fully Remote - PST We are seeking an Enterprise Technical Support Engineer with strong experience in API support, integrations, and custom technical solutions, ideally within the Insurance domain. This role is critical in supporting enterprise customers who rely on APIs, data integrations, and custom-built workflows. You will act as a technical expert and liaison, helping customers design, troubleshoot, and optimize their integrations while delivering a high-touch, white-glove support experience. Operating effectively in a global support model, partnering with teams and customers across multiple time zones, including Australia You will work cross-functionally with Product, Engineering, and Sales to ensure our platform integrates seamlessly into customer ecosystems and delivers maximum value. Key Responsibilities Serve as the primary technical point of contact for enterprise customers leveraging APIs and integrations Troubleshoot and resolve...

About the Role Location:  Fully remote within the continental United States. The Insurance GTM team is helping our customers and prospects solve critical problems within their Rating, Underwriting and Claims workflows.  Our Solutions Engineering team serves as the technical counterparts to the Account Executives.  Through this partnership, this role will help to understand a customer’s current challenges and desired outcomes through deep discovery and technical understanding.  The Pre-Sales Data Scientist will help insurance companies unlock the value of Nearmap's AI-driven data within their pricing, underwriting, modeling, and regulatory workflows through direct engagement with Nearmap customers as they scope, execute and analyze large scale data tests to measure this value.   This role’s key responsibility will be aligning customer data tests to the Nearmap suite of data and software products.  You will work closely with customers and prospects to develop success criteria,...

About the Role Fully Remote - PST We are seeking an Enterprise Technical Support Engineer with strong experience in API support, integrations, and custom technical solutions, ideally within the Insurance domain. This role is critical in supporting enterprise customers who rely on APIs, data integrations, and custom-built workflows. You will act as a technical expert and liaison, helping customers design, troubleshoot, and optimize their integrations while delivering a high-touch, white-glove support experience. Operating effectively in a global support model, partnering with teams and customers across multiple time zones, including Australia You will work cross-functionally with Product, Engineering, and Sales to ensure our platform integrates seamlessly into customer ecosystems and delivers maximum value. Key Responsibilities Serve as the primary technical point of contact for enterprise customers leveraging APIs and integrations Troubleshoot and resolve...

About the Role The Insurance GTM team is helping our customers and prospects solve critical problems within their Rating, Underwriting and Claims workflows.  Our Solutions Engineering team serves as the technical counterparts to the Account Executives.  Through this partnership, this role will help to understand a customer’s current challenges and desired outcomes through deep discovery and technical understanding.  The Pre-Sales Data Scientist will help insurance companies unlock the value of Nearmap's AI-driven data within their pricing, underwriting, modeling, and regulatory workflows through direct engagement with Nearmap customers as they scope, execute and analyze large scale data tests to measure this value.   This role’s key responsibility will be aligning customer data tests to the Nearmap suite of data and software products.  You will work closely with customers and prospects to develop success criteria, desired outcomes, and evaluation criteria, this role requires...

Location: This position is fully remote within the continental United States. Make a Real Impact. Champion Customers. Drive Growth.  As a key member of our Customer Success team, you'll be more than an account manager - you'll be a trusted partner to some of the most influential players in the insurance industry. Reporting to the Sr. Director of Customer Success, you'll build meaningful relationships that create genuine value for your customers and fuel Nearmap's growth.    What you'll actually be doing:  You'll own a portfolio of insurance-sector customers, becoming the expert they rely on to get the most out of Nearmap's cutting-edge aerial imagery and location intelligence solutions. From spotting risks before they become problems, to uncovering new opportunities for growth, to making renewals feel effortless - you'll be the person who makes it all happen.  This isn't a reactive, ticket-closing kind of role. You'll proactively engage customers at the right moments,...

The  Senior Solution Engineer, Insurance  will be a technical expert and key contributor within the Solutions Engineering team at Nearmap, specifically focused on supporting clients in the property & casualty (P&C) insurance industry. This role will involve deep technical knowledge of Nearmap’s platform, including 2D, 3D, and AI technologies, to help clients solve business challenges related to underwriting, claims, and risk management. Working alongside cross-functional teams such as Product, Engineering, and Technology, the Senior Solution Engineer will develop tailored solutions and deliver compelling product demonstrations to showcase the value of Nearmap's content and technology in driving better decision-making and operational efficiency. Key Responsibilities: Client Engagement and Insurance-Specific Support: Lead technical discussions with P&C insurance clients to understand their unique workflows in underwriting, claims, and risk mitigation. Conduct...