19 customer service team lead jobs found in Remote

To provide ultimate claim service for insurance claim matters presented by clients of Risk Strategies Inc., and affiliates, in accordance with objectives and procedures outlined by management. Your Impact Receive loss reports from Healthcare Clients and confirm that the claims are filed under the appropriate policy(ies) Research policy terms and stipulations to determine coverage applicability and advocate for maximum recovery. Strong understanding of all lines of insurance policies, coverage, and relevant regulations. Educate and address questions from Clients regarding claim reporting requirements Advocate for the client, maintaining an active diary, transmittal of documentation, follow up calls, and emails to the client and carrier Oversee the claims at the carriers to ensure timely investigation, liability determination, litigation and fair resolutions.  Evaluate complex, high-exposure claims and interpret policy wording. Ability to work with demanding stakeholders,...

Why Openly Openly is rebuilding insurance from the ground up. We are re-envisioning and enhancing every aspect of the customer experience. Doing this requires a rapidly growing team of exceptional, curious, empathetic people with a wide range of skill sets, spanning technology, data science, product, marketing, sales, service, claims handling, finance, etc. The Openly Difference We created Openly because we saw an evident gap in the market for premium insurance made simple. Consumers deserve more complete coverage at competitive prices. The Price Difference : Using cutting-edge data and technology, we provide you with customizable, competitive prices to protect your most valuable assets. The Policy Difference: Coverages are truly customizable to meet your individual protection needs, for both standard coverages and optional add-ons. The Experience Difference: From tailored claims handling to highly responsive customer service, we are...

As a Senior Software Engineer on the Insurance Applications team, you will design, build, and deliver software solutions that power Nearmap’s insurance business spanning APIs, microservices, relational databases, and messaging infrastructure. You’ll partner closely with Product to shape technical direction.  Our backend is built on Node.js and C#: A microservices architecture with complex workflows orchestrated through RabbitMQ and backed by PostgreSQL. The system ingests data from diverse sources, including Nearmap's own, to deliver high-value insights to our customers. This role focuses on backend services, messaging strategy, and database design.  At Nearmap, engineers move across teams and projects as business needs evolve. We value versatility, leadership, and a willingness to tackle problems across the full stack. You may be presented with opportunities to collaborate with teams working in Go, so a desire to learn new technologies is a plus.   Key Responsibilities...

The Vice President of National Sales will be responsible for the generation and conversion of new business opportunities for CorVel, primarily focusing on Managed Care solutions with an emphasis on insurance carriers, self-administered programs, state insurance funds, program administrators, and TPAs. The VP will establish direct relationships with decision makers and will be responsible for the successful development and conversion of opportunities through engagement with the customer as well as internal teams. The VP will have a proven understanding of the target markets, be involved in long-term planning, collaborate with marketing and local sales reps, contribute to overall sales strategy, and develop the pipeline to position CorVel for growth. The VP will embrace our core values: Accountability Commitment Excellence Integrity Teamwork This is a remote role. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: Able to take a consultative approach to sales to...

About Us  We’re not like other insurance companies. From our specialty products to our business model, our culture to our results — we’re different. Different is who we are, and how we work, interact, deliver and succeed together. Creating a different and better insurance experience doesn’t just happen. It takes focus and a shared passion for going beyond the expected to forge relationships and deliver care that makes a difference. This approach rises from and is supported by our talented, ethical and smart team of employee owners united around a single purpose: to work alongside our customers and partners when they need us, in unexpected ways, with exceptional results. Apply today to make a difference with us.  RLI is a Glassdoor Best Places to Work company with a strong, successful background. For decades, our financial track record has been stellar — a testament to our culture and validation of our reputation as an excellent underwriting company....

JOB DESCRIPTION Territory Manager Counterpart is an insurtech platform reimagining management and professional liability for the modern workplace. We believe that when businesses lead with clarity and confidence, they become more resilient, more innovative, and better prepared for what’s ahead. That’s why we built the first Agentic Insurance™ system — where advanced AI and deep insurance expertise come together to proactively assess, mitigate, and manage risk. Backed by A rated carriers and trusted by brokers nationwide, our platform helps small businesses grow with confidence. Join us in shaping a smarter future, helping businesses Do More With Less Risk®. As Territory Lead at Counterpart you direct your team of business development and underwriting experts on how to maximize production with your brokers. You will partner with senior leaders, external carrier partners, and cross-functional teams to develop the playbooks, tools and reporting to make the team efficient and...

Join our team as a New Business - Personal Licensed Insurance Agent! Are you an experienced personal insurance agent ready to take your career to the next level? Whether it’s from a coffee shop, seaside, or the comfort of your own home, we offer the   flexibility ,   support , and growth opportunities   you’ve been looking for. We’re seeking driven, licensed professionals to join our growing team in a full-time, fully remote role as a New Business - Personal Licensed Insurance Agent at COVU. This is your opportunity to connect with clients across the country and to be a part of an innovative company. If you're a go-getter with a passion for helping businesses protect what matters most, we'd love to hear from you. Our Licensed Personal Insurance Agents are responsible for: Managing and nurturing client accounts; Providing exceptional customer service; Understanding insurance products and policies; Effective communication; and Driving...

Compensation: $40,000 – $60,000 base + Team Performance Bonus Location: Remote (U.S.) License: Property & Casualty preferred (Low-level license acceptable) About COVU COVU is an innovative technology-focused company that’s disrupting the insurance industry. By delivering a great customer experience through a blend of technology, real-time service, and sales support, COVU ensures that agencies thrive and remain competitive in the evolving landscape. The agency's approach leads to higher retention, increased cross-sales, and greater profitability for its owner(s), while enabling producers to focus on selling to higher-value customers. We value: Entrepreneurship (Ownership): We foster a culture of ownership and initiative, encouraging our team to lead with an entrepreneurial spirit. Beyond Expectation (Surprise & Delight): We aim to consistently exceed expectations, creating memorable experiences that surprise and...

At Swyfft, we're reshaping the way home insurance and commercial package products are priced and bound. We've created an insurance experience that's smart, instant, and designed to deliver unparalleled customer service. Our focus on lightning-fast quotes and seamless claims servicing is powered by cutting-edge technology and an Agent and Customer-centric approach that sets us apart in the industry. Joining Swyfft means becoming part of a dynamic team of forward-thinkers who thrive on moving fast and delivering exceptional products. We pride ourselves on fostering an environment where creativity and positive energy thrive. As we continue to grow and expand, we're on the lookout for experienced professionals like you to join us in transforming the insurance landscape. If you're passionate about leveraging technology to provide the best customer service experience and are ready to be a part of our journey, we welcome you to explore opportunities at Swyfft!...

We’re seeking a Senior Underwriting Manager to oversee reinsurance operations and lead the placement of reinsurance for the division’s managed pools as well as other self-insured clients.  Your Impact: Prepare and present proposals for reinsurance placements including claims analysis, costs, terms, and conditions of coverage Negotiate insurance and reinsurance placements Maintain current in-depth knowledge of the reinsurance marketplace including industry activity and trends, state issues and regulations and market developments Develop and maintain relationships with current and prospective clients Serve as primary contact for any carrier underwriting and claim audits Work with all functional areas of the company including claims, accounting, underwriting and marketing to support company objectives Understand and manage current policy administration procedures for compliance with reinsurance treaties and governmental regulations Lead in the...

At Attune, we're changing small business insurance in a big way. Small business owners need insurance to protect their businesses, but when it comes time to get a policy, they’re bogged down by hundreds of questions, lots of paperwork, and a seemingly never-ending timeline stretching for weeks or months.  We are changing all that. By using data and technology expertise to understand risk, automating legacy processes, and creating a better user experience for brokers, we’re able to provide policies that are more applicable and more transparent in just minutes.  Simply put, we’re pushing insurance into the future, focusing on accuracy, speed, and ease. Our mission and our team are growing. In staying true to our values, we’ve earned our spot on many workplace award lists. Attune is dedicated to creating a diverse team of curious, focused, and motivated people who are excited about changing the future of an entire industry. General Purpose: Utilize underwriting expertise,...

About the Role Fully Remote - PST We are seeking an Enterprise Technical Support Engineer with strong experience in API support, integrations, and custom technical solutions, ideally within the Insurance domain. This role is critical in supporting enterprise customers who rely on APIs, data integrations, and custom-built workflows. You will act as a technical expert and liaison, helping customers design, troubleshoot, and optimize their integrations while delivering a high-touch, white-glove support experience. Operating effectively in a global support model, partnering with teams and customers across multiple time zones, including Australia You will work cross-functionally with Product, Engineering, and Sales to ensure our platform integrates seamlessly into customer ecosystems and delivers maximum value. Key Responsibilities Serve as the primary technical point of contact for enterprise customers leveraging APIs and integrations Troubleshoot and resolve...

At Swyfft, we're reshaping the way home insurance and commercial package products are priced and bound. We've created an insurance experience that's smart, instant, and designed to deliver unparalleled customer service.   Our focus on lightning-fast quotes and seamless claims servicing is powered by cutting-edge technology and an Agent and Customer-centric approach that sets us apart in the industry.   Joining Swyfft means becoming part of a dynamic team of forward-thinkers who thrive on moving fast and delivering exceptional products. We pride ourselves on fostering an environment where creativity and positive energy thrive.   As we continue to grow and expand, we're on the lookout for experienced professionals like you to join us in transforming the insurance landscape. If you're passionate about leveraging technology to provide the best customer service experience and are ready to be a part of our journey, we welcome you to explore opportunities at Swyfft!...

At Swyfft, we're reshaping the way home insurance and commercial package products are priced and bound. We've created an insurance experience that's smart, instant, and designed to deliver unparalleled customer service.   Our focus on lightning-fast quotes and seamless claims servicing is powered by cutting-edge technology and an Agent and Customer-centric approach that sets us apart in the industry. Joining Swyfft means becoming part of a dynamic team of forward-thinkers who thrive on moving fast and delivering exceptional products. We pride ourselves on fostering an environment where creativity and positive energy thrive.   As we continue to grow and expand, we're on the lookout for experienced professionals like you to join us in transforming the insurance landscape. If you're passionate about leveraging technology to provide the best customer service experience and are ready to be a part of our journey, we welcome you to explore opportunities at Swyfft!...

About Tint Tint enables SaaS platforms and marketplaces to unlock growth and improve profitability through embedded insurance. We offer plug-and-play and white-labeled integrations, equipping brands we partner with a sophisticated mix of technology infrastructure, services, and deep industry expertise. Embedded insurance can transform insurance from a product bought separately to a feature of brands consumers love and we are on a mission to make that happen. Happy Tint customers include Turo, Deel, uShip, Guesty, Montway, Neighbor, and CitizenShipper, among others. We've raised $30M and are backed by world-class investors such as Y Combinator, QED, Deciens, Nyca, Plug and Play, WIN, Soma Capital, and Pioneer Fund.  About the role Tint is seeking a Head of Collectibles Insurance Programs to lead the strategy, development, and growth of insurance solutions serving the collectibles market, including fine art, trading cards, memorabilia, luxury goods, and other...

About Tint Tint enables SaaS platforms and marketplaces to unlock growth and improve profitability through embedded insurance. We offer plug-and-play and white-labeled integrations, equipping brands we partner with a sophisticated mix of technology infrastructure, services, and deep industry expertise. Embedded insurance can transform insurance from a product bought separately to a feature of brands consumers love and we are on a mission to make that happen. Happy Tint customers include Turo, Deel, uShip, Guesty, Montway, Neighbor, and CitizenShipper, among others. We've raised $30M and are backed by world-class investors such as Y Combinator, QED, Deciens, Nyca, Plug and Play, WIN, Soma Capital, and Pioneer Fund.  About the role Tint is seeking a Head of Events Insurance Programs to lead the strategy, development, and growth of insurance solutions serving the events market, including weddings, concerts, festivals, corporate events, conferences, and ticketed...

About Us  We’re not like other insurance companies. From our specialty products to our business model, our culture to our results — we’re different. Different is who we are, and how we work, interact, deliver and succeed together. Creating a different and better insurance experience doesn’t just happen. It takes focus and a shared passion for going beyond the expected to forge relationships and deliver care that makes a difference. This approach rises from and is supported by our talented, ethical and smart team of employee owners united around a single purpose: to work alongside our customers and partners when they need us, in unexpected ways, with exceptional results. Apply today to make a difference with us.  RLI is a Glassdoor Best Places to Work company with a strong, successful background. For decades, our financial track record has been stellar — a testament to our culture and validation of our reputation as an excellent underwriting company....

The Mission of The MEMIC Group is to make workers' comp work better with compassion, trusted partnerships, and relentless commitment to workforce safety. The secret to the success and longevity of great organizations is their shared vision and strong values. At MEMIC our values are to be conscientious, to be an expert, to be a partner, to be curious and to be transparent. We are seeking a highly skilled Senior Guidewire Integration Developer to join our Insurance Platforms team. This role is critical to modernizing our insurance platforms and enabling seamless digital experiences for customers. It encompasses both core Guidewire development and Guidewire integration engineering responsibilities. You will work on configuring PolicyCenter and BillingCenter, building scalable integrations using Guidewire Cloud technologies, and ensuring seamless connectivity across enterprise systems. This is a remote position.  *MEMIC does not offer Stem-OPT EAD Extension for this role*...

WHO WE ARE   Relation Insurance is a leading, innovative company with a strong commitment to excellence and a passion for delivering cutting-edge solutions to our clients. As a key player in the insurance market, we pride ourselves on our dynamic culture, collaborative environment, and continuous drive for success. With a rich history and a bright future ahead, we are looking for exceptional individuals to join our team and contribute to our ongoing growth and success.   WHAT WE'RE LOOKING FOR   The Risk Advisor is responsible for new insurance account production and sales activities within assigned accounts. The individual in this position conducts research in the market and develops a base of business to educate, promote and sell insurance services, keeps current on business community activities to obtain leads for business development activities, and maintains and services a profitable book of insurance business for existing clients. The...