56 director jobs found in Remote

Reporting into the SVP, Global Customer Success, the Director of Customer Success is responsible for retaining, delighting, and growing our Insurance customer base, as well as ensuring the success of the Customer Success Managers (CSMs). This role includes establishing operational objectives, policies, and procedures that affect immediate and, at times, company-wide operations. You will guide the US CSMs, setting clear frameworks and providing the necessary tools to deliver their best work. The role also requires anticipating churn risks, fostering upsell opportunities, and driving loyalty by managing multiple priorities that directly impact the medium-term results of both your team and the business.  The Director will collaborate with cross-functional teams to solve strategic issues, monitor customer satisfaction, and align with organizational objectives. This involves ensuring that customer metrics and success outcomes are met, which could directly affect timelines and...

Director, Management Liability (Financial Services) Counterpart is an insurtech platform reimagining management and professional liability for the modern workplace. We believe that when businesses lead with clarity and confidence, they become more resilient, more innovative, and better prepared for what’s ahead. That’s why we built the first Agentic Insurance™ system — where advanced AI and deep insurance expertise come together to proactively assess, mitigate, and manage risk. Backed by A rated carriers and trusted by brokers nationwide, our platform helps small businesses grow with confidence. Join us in shaping a smarter future, helping businesses Do More With Less Risk®. We’re seeking a Director of Financial Services to help shape the next generation of insurance products for financial institutions. This leader will combine deep underwriting expertise, strong broker relationships, and a creative product mindset to build an innovative and scalable suite of FI offerings...

AffirmedRx is on a mission to improve health care outcomes by bringing clarity, integrity, and trust to pharmacy benefit management. We are committed to making pharmacy benefits easy to understand, straightforward to access and always in the best interest of employers and the lives they impact. We accomplish this by bringing total clarity to business practices, leading with clinical approaches, and utilizing state-of-the-art technology. Join us in improving health care outcomes for all!  We promise to do what’s right, always. Position Summary: The Director of Strategic Growth is responsible for driving revenue growth by closing opportunities generated through AffirmedRx’s strategic alliances and proactively pursuing new business within small-to-mid-sized employer coalitions. This role bridges the gap between early-career Strategic Growth Executives and senior leadership by ensuring that coalition and alliance opportunities are consistently advanced and converted into...

Assistant Director of Claims Remote At Frontline Insurance, we are on a mission to Make Things Better, and our Assistant Director of Claims plays a pivotal role in achieving this vision. We strive to provide high quality service and proactive solutions to all our customers to ensure that we are making things better for each one. What makes us different? At Frontline Insurance, our core values – Integrity, Patriotism, Family, and Creativity – are at the heart of everything we do. We’re committed to making a difference and achieving remarkable things together. If you’re looking for a role, as a Assistant Director of Claims, where you can make a meaningful impact and grow your career, your next adventure starts here! Our Assistant Director of Claims enjoys robust benefits: Remote work schedule! Health & Wellness: Company-sponsored Medical, Dental, Vision, Life, and Disability Insurance (Short-Term and Long-Term). Financial Security: 401k...

Foundation Risk Partners , one of the fastest growing insurance brokerage and consulting firms in the US, is adding a Director of Insurance Claims to their dynamic team! This is a 100% remote role that will work with clients located in PST time zone. Job Summary: The Director of Insurance Claims is responsible for the oversight, monitoring, reporting of statuses and facilitation of claim resolutions and settlements that have a direct positive financial or other business impact on the clients.  These services will be provided for clients with a combined income excess $50K in revenue. This position coordinates the reporting and advocacy of commercial property & casualty insurance claims. Claims/Risk Manager engages in coverage review and analysis; prepares coverage reconsideration requests; coordinates the scheduling of quarterly Claims Strategy Discussions to include the insurer adjusters and/or Claims Account Executive and the insured; maintain client...

Position Summary:   The Director of Carrier Relations will be responsible for assisting in the managing of carrier and broker relationships. Responsible for review of agency performance with all carriers/brokers including the analysis and verification of commissions and production, etc.  Acts a point person for potential agency errors and participates in research/investigation of potential E&O situations.  Also acts as a resource for marketing and production staff regarding both carrier appetites and coverage analysis. Essential Tasks: Management of carrier relations Review/analysis of financial results from carriers Market/Carrier knowledge communication to all Commercial staff Core Competencies: Leadership: Display leadership skills and ability to motivate fellow employees Ability to Analyze and Solve Problems: Skill in recognizing challenges, exploring options, and implementing effective solutions in a timely manner...

Claims Manager Remote At Frontline Insurance, we are on a mission to Make Things Better, and our Claims Manager plays a pivotal role in achieving this vision. We strive to provide high quality service and proactive solutions to all our customers to ensure that we are making things better for each one. What makes us different? At Frontline Insurance, our core values – Integrity, Patriotism, Family, and Creativity – are at the heart of everything we do. We’re committed to making a difference and achieving remarkable things together. If you’re looking for a role, as a Claims Manager, where you can make a meaningful impact and grow your career, your next adventure starts here! Our Claims Manager enjoys robust benefits: Health & Wellness: Company-sponsored Medical, Dental, Vision, Life, and Disability Insurance (Short-Term and Long-Term). Financial Security: 401k Retirement Plan with a generous 9% match Work-Life Balance: Four weeks of PTO...

Location:  US Remote (Pacific or Mountain Time) The Legal Counsel will support legal and regulatory aspects of the US, primarily focused on go-to-market efforts and deal flow of the US Commercial and Government sales teams. They will work closely with business leaders to help them achieve their initiatives in alignment with Nearmap’s corporate OKRs. This role will also participate in global projects and initiatives, working closely with and supporting Nearmap’s global headquarters in Sydney, Australia. Key Responsibilities Legal Sales Support Working as a team with sales to support, negotiate, review, and draft SaaS agreements (primarily using Nearmap’s MSA) and related agreements, including machine learning licensing provisions when applicable Advising on legal risks associated with relevant contracts Supporting the business with customer support requests and enquiries from the legal perspective and department specific legal issues Providing applicable training to the...

ADR Manager Remote At Frontline Insurance, we are on a mission to Make Things Better, and our ADR Unit Manager plays a pivotal role in achieving this vision. We strive to provide high quality service and proactive solutions to all our customers to ensure that we are making things better for each one. What makes us different? At Frontline Insurance, our core values – Integrity, Patriotism, Family, and Creativity – are at the heart of everything we do. We’re committed to making a difference and achieving remarkable things together. If you’re looking for a role, as a Business Process Analyst, where you can make a meaningful impact and grow your career, your next adventure starts here! Our ADR Manager enjoys robust benefits: Health & Wellness: Company-sponsored Medical, Dental, Vision, Life, and Disability Insurance (Short-Term and Long-Term). Financial Security: 401k Retirement Plan with a generous 9% match Work-Life Balance: Four weeks...

Location:  US Remote (Pacific or Mountain Time) The Contract & Proposals Manager will review, negotiate, and manage a high volume of agreements across North America, Australia, and New Zealand. They will own the end-to-end contract management lifecycle of customer contracts and NDAs in our contract management database, including negotiation, redlining, collaboration with internal stakeholders, and escalating with counsel when needed. They will manage contracts efficiently and autonomously while partnering closely not only with the rest of the global legal team, but also with finance, sales, information security, and other teams to support, align, and coordinate the contracting process, ultimately streamlining the contract intake cycle. They will advise internal clients on contractual risk and policy, serving as a key escalation point for contract-related inquiries. They will also be responsible for overseeing the development and coordination of responses to Requests for...

Job Location: This is a remote position, with preference given to candidates based in the NYC metropolitan area and/or Southern CA The Insurance AI team conducts technical work to design, develop and support products that use Nearmap and third-party data to derive insurance risk insights. The Senior Data Scientist plays a pivotal role in designing, developing, and operationalizing advanced risk models that leverage Nearmap’s AI data and third-party sources to deliver actionable insurance risk insights. This role bridges cutting-edge technical model development with actuarial applications, helping insurance companies integrate Nearmap’s AI-driven intelligence into pricing, underwriting, modeling, and regulatory workflows. As a senior member of the Insurance AI team, you will: Lead modeling initiatives from conception through deployment. Serve as a trusted technical and domain expert for both internal teams and external clients. Drive innovation in how Nearmap’s data is applied...

As a researcher in the Nearmap Design team, you will play a critical role in delivering high-quality user experiences to Nearmap customers. You will help the team deepen their understanding of customers' contexts, motivations, goals, and behaviors. Using a mixed-methods research approach, you will translate evidence-based insights into accessible and actionable stories that inspire the design team to ideate and solve customer problems innovatively. Reporting to the Principal UX Researcher, this remote, full-time permanent position is based in the United States. As a customer advocate, you will inspire change across teams by building empathy through research and delivering excellent user experiences across Nearmap products and services. Key Responsibilities Research process and delivery Leads strategic user research initiatives across the product development lifecycle, ensuring delivery of exceptional user experiences from discovery through post-launch evaluation. Designs and...

An Enterprise Account Executive will thrive in a flexible and fast-paced environment and will accelerate the success we are achieving in the Insurance vertical. The Enterprise Account Executive is responsible for identifying, developing, and closing complex opportunities with new and existing enterprise customers. This role positions an AE in a competitive market, where Nearmap must be positioned as a strategic partner and solution provider in the property intelligence space, to drive the future of Property & Casualty Insurance. The successful candidate will bring a combination of enterprise SaaS and Insurance technology sales experience and apply deep professional knowledge and commercial acumen to influence enterprise buying decisions. They will lead with a customer-first mindset, guide complex sales cycles, and consistently deliver results aligned with business goals. Key Responsibilities Pipeline Generation & Opportunity Development Understand and apply Nearmap’s...

We are seeking a Senior Compensation Partner to join our People & Culture team. This role offers a unique opportunity to put your fingerprints on the future of Nearmap’s global compensation philosophy and strategy. You’ll design and influence programs that scale with a high-growth business, ensuring our pay practices are competitive, equitable, and aligned with our long-term vision. As a trusted partner to HR, Finance, and business leaders, you will help shape how we attract, retain, and reward the world-class talent driving Nearmap’s success. Location: US Remote What You’ll Do: Analyze market trends and benchmark data to ensure compensation programs remain competitive. Support and administer annual compensation cycles (merit, bonus, promotions, and equity) through data preparation, modeling, and reporting. Lead the equity program, including grants, tracking, and reporting, in partnership with Finance and Legal. Manage the promotion process to ensure fairness,...

Rhino + Jetty is making housing more affordable and accessible for millions of renters every year. We recently merged Rhino and Jetty to become the leading real estate platform with a mission to improve the financial lives of renters and their property managers.  In 2024, R + J expanded its platform with end-to-end deposit management, streamlining how security deposits and insurance solutions are administered. Today, our comprehensive suite of products – including security deposit insurance, cash security deposit management, lease guarantees, renters insurance, and loss of employment insurance – continues to transform the renting experience, making moving easier, more affordable, and more transparent for all. The Actuary will be a member of R+ J’s Risk team and will report directly to our Senior Director of Risk. In this role, you will: Work in partnership with Underwriting to oversee the design and enhancement of pricing and underwriting models to...

As the Solution Product Manager for APIs and Integrations, you will define how customers and partners access and leverage Nearmap’s data. You’ll ensure our APIs are intuitive, reliable, and scalable, meeting customer needs today while laying the groundwork for future innovation. You will also drive adoption by making Nearmap data seamlessly available across key platforms like ESRI, Autodesk, and other industry ecosystems. Working closely with customers, engineering, and product teams, you’ll play a central role in making Nearmap’s aerial imagery and insights accessible, actionable, and indispensable. You'll engage internally with Engineering Leadership, Technical Product Management, Sales Engineering, Sales Leadership, Customer Success, Commercial Systems & Operations Teams, Alliances & Strategic Partnerships teams and Legal. You'll collaborate externally with customers, and technology partners to understand unmet needs in APIs, identify new platforms where Nearmap data...

Counterpart is an insurtech platform reimagining management and professional liability for the modern workplace. We believe that when businesses lead with clarity and confidence, they become more resilient, more innovative, and better prepared for what's ahead. That's why we built the first Agentic Insurance™ system --- where advanced AI and deep insurance expertise come together to proactively assess, mitigate, and manage risk. Backed by A rated carriers and trusted by brokers nationwide, our platform helps small businesses grow with confidence. Join us in shaping a smarter future, helping businesses Do More With Less Risk®. Counterpart is entering a new chapter of growth with strong backing from world-class investors, a growing network of distribution partners, and a passionate team of industry veterans and innovators. As Controller, you will serve as the operational backbone of our finance function, ensuring accurate, timely, and compliant financial reporting while building...

Title: Manager, Insurance Analytics Location: Remote Reporting to: Director, Actuarial About Hippo: Hippo exists to protect the joy of homeownership. We believe that insurance should protect the things you treasure through an intuitive, modern experience. We provide tailored insurance coverage and preventative maintenance plans that keep you protected throughout your homeowner journey. We’ll also help you find coverage for everything life brings—from auto to flood—reimagining how you care for your home. About This Role: We are seeking an insurance analytics manager who will lead a team in building an analytics and reporting framework that enables data-driven decisions and drives the insurance organization forward. You’ll be responsible not only for ensuring core reporting that is delivered to business unit leaders is accurate, timely and actionable, but also for pushing the boundaries on how we can go deeper both in depth and breadth of analysis leveraging new...

As a Solution Product Manager for Insurance Underwriting, you will shape Nearmap’s product offerings that empower insurance carriers in evaluating risk and underwriting policies. This role focuses on the entire pre-loss policy lifecycle including quoting, new business underwriting, renewal underwriting and loss control use cases of Nearmap’s software, imagery and data – helping underwriters and loss control staff assess properties accurately, price policies appropriately, and reduce the need for on-site inspections by leveraging remote intelligence. You will work closely with insurance stakeholders to gather insights on underwriting processes, and you will guide the development of features such as property condition analysis, automated risk scoring, or portfolio risk assessment tools using Nearmap’s high-resolution imagery and AI datasets. Collaborating with engineering, content, and analytics teams, as well as aligning with marketing and industry domain experts, you will ensure...

Counterpart is an insurtech platform reimagining management and professional liability for the modern workplace. We believe that when businesses lead with clarity and confidence, they become more resilient, more innovative, and better prepared for what’s ahead. That’s why we built the first Agentic Insurance™ system — where advanced AI and deep insurance expertise come together to proactively assess, mitigate, and manage risk. Backed by A rated carriers and trusted by brokers nationwide, our platform helps small businesses grow with confidence. Join us in shaping a smarter future, helping businesses Do More With Less Risk®. You will lead a variety of strategic, analytical, and operational projects to enhance carrier and broker relationships, build underwriting workflows, underwrite a profitable book, and launch new insurance products. You will partner with senior leaders, external carrier partners, and cross-functional teams to drive and support our management liability growth...