44 operations jobs found in Remote

AffirmedRx is on a mission to improve health care outcomes by bringing clarity, integrity, and trust to pharmacy benefit management. We are committed to making pharmacy benefits easy to understand, straightforward to access and always in the best interest of employers and the lives they impact. We accomplish this by bringing total clarity to business practices, leading with clinical approaches, and utilizing state-of-the-art technology. Join us in improving health care outcomes for all!  We promise to do what’s right, always. Position Summary: The Business Analyst, Data Operations is the primary liaison between the Data Operations team and AffirmedRx’s business-facing teams, particularly Client Management and Patient Care Advocates. Reporting to the Manager, Data Operations. This individual is the first point of contact when a client manager or patient care advocate identifies a file-related or data issue: gathering the details needed to understand it, conducting impact...

AffirmedRx is on a mission to improve health care outcomes by bringing clarity, integrity, and trust to pharmacy benefit management. We are committed to making pharmacy benefits easy to understand, straightforward to access and always in the best interest of employers and the lives they impact. We accomplish this by bringing total clarity to business practices, leading with clinical approaches, and utilizing state-of-the-art technology. Join us in improving health care outcomes for all!  We promise to do what’s right, always. Position Summary: The Manager, Data Operations is a hands-on technical leader responsible for the accuracy, reliability, and security of AffirmedRx’s client eligibility data, accumulator data, and related file operations. Reporting to the AVP, Information Technology Operations & Security, this role directly manages a small, highly specialized team and owns SFTP setup and management, coding automations, and the change control process governing...

About the Role **Role Location:  While we are open to fully remote candidates within the continental United States, we have a strong preference for candidates based in Mountain and Pacific timezones.  Our Manager, Legal Operations & Compliance will be the backbone behind how Nearmap's legal function runs, day in and day out. You'll lead the legal operations team and own our legal tech stack, including Jira, Conga/CPQ/CLM, Checkbox, Agiloft, DocuSign and Salesforce, making sure intake, contracting and compliance work moves fast and scales as we grow. You'll be the primary approver on quotes requiring legal review, and the first port of call when it comes to contract-generation tooling. Beyond that, you'll take ownership of entity management, contracting management, and our insurance program, and help drive the Company's broader compliance agenda. Working closely with Sales, Revenue Operations, Customer Success, and Finance across every region we operate in, you'll be...

Job Summary The Materials & Repair Estimate Operations Specialist position performs quality assurance and analytical tasks related to wood cabinet and furniture repair estimates, supporting the Technical Repair Estimate team.  Role Location:  Fully remote within the continental United States. Key Responsibilities Reviews estimates and files completed by the Technical Repair Estimator team to ensure that the submitter’s request has been met Confirms completion of estimate, support components, billings, and close out the file.  Using industry standard software, such as Xactimate, completes the estimate by providing a valuation of wood cabinetry and/or furniture on an as needed basis which is used by the submitter and compared to our repair estimates to determine the disposition of the damaged items. (i.e. repair vs. replace) Follows-up on incomplete file submissions Communicates any next steps to other team members Assists Operations Manager with analysis of team...

The Account Manager owns the relationship with a portfolio of insurance customers already live on itel solutions. You learn how each carrier actually works, find where their claims process loses time or money, and show them how itel closes that gap. This is an adoption and growth role, not a support queue. You build relationships across every layer of the customer organization, from desk adjusters through to claims leadership, and with the third parties in their workflow. Everyone stays aligned on the outcomes the account signed up for. You partner internally with Sales, Customer Experience, Operations, Finance, and Executive Management, plus the wider Nearmap go-to-market team as insurance customers adopt across both portfolios. Own the customer relationship Act as the primary point of contact for an assigned portfolio of live accounts. Meet with customers on a regular cadence to understand their priorities, pressures, and plans. Build relationships at multiple levels:...

AffirmedRx is on a mission to improve health care outcomes by bringing clarity, integrity, and trust to pharmacy benefit management. We are committed to making pharmacy benefits easy to understand, straightforward to access and always in the best interest of employers and the lives they impact. We accomplish this by bringing total clarity to business practices, leading with clinical approaches, and utilizing state-of-the-art technology. Join us in improving health care outcomes for all!  We promise to do what’s right, always. Position Summary: The PBM Claims Adjudication Specialist is a deeply technical, hands-on role responsible for building and maintaining client eligibility and accumulator files that ensure AffirmedRx’s data is always comprehensive, always accurate. Reporting to the Manager, Data Operations, this person develops new client eligibility files and accumulator files, builds coding automations to streamline file processing, and sets up and manages SFTP...

Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   Location Details: Remote Position Schedule / Shift: Monday-Friday 9am-6pm ET Position Summary: As an Auto Claim Representative I , you will be responsible for investigating, evaluating, and resolving low complexity automobile physical damage claims in accordance with company policies and applicable regulations. Reviews claim information, assesses vehicle damage, determines coverage, and coordinates repairs or settlements. Key Responsibilities: Claim handling responsibilities will include the following: Reviewing assigned claims Contacting the insured and other affected parties Setting expectations for the remainder of the claim process Initiating documentation in the claim handling system Complete complex coverage analysis Ensure all possible policyholder benefits are identified Create additional sub-claims if needed Complete an investigation of the...

AffirmedRx is on a mission to improve health care outcomes by bringing clarity, integrity, and trust to pharmacy benefit management. We are committed to making pharmacy benefits easy to understand, straightforward to access and always in the best interest of employers and the lives they impact. We accomplish this by bringing total clarity to business practices, leading with clinical approaches, and utilizing state-of-the-art technology. Join us in improving health care outcomes for all!  We promise to do what’s right, always. Position Summary: The VP of Strategic Growth is responsible for driving revenue growth and market expansion by executing AffirmedRx’s sales strategy. This role focuses on managing and strengthening regional broker and consultant relationships and direct to employer relationships to generate new business opportunities.  Additionally, the position oversees the RFP process from initial discussions to finalist presentations, ensuring smooth...

Job Type: Full time   Exempt/Non Exempt:   Salary Job Description:   Location Details: Remote Position Schedule / Shift: Monday-Friday 8am-5pm ET Position Summary: The Auto Club Group is seeking a highly skilled Direct Repair Claim Specialist who guides customers through the vehicle repair process following a claim, partnering with approved repair facilities to ensure repairs are completed efficiently and to quality standards. This position provides claim support, addresses customer concerns, monitors repair timelines, and promotes seamless communication to help customers return to normal as quickly as possible. Key Responsibilities: Claim handling responsibilities will include the following: Reviewing assigned claims Contacting the insured and other affected parties Setting expectations for the remainder of the claim process Initiating documentation in the claim handling system Complete complex coverage analysis Ensure...

At Swyfft, we're reshaping the way home insurance and commercial package products are priced and bound. We've created an insurance experience that's smart, instant, and designed to deliver unparalleled customer service.   Our focus on lightning-fast quotes and seamless claims servicing is powered by cutting-edge technology and an Agent and Customer-centric approach that sets us apart in the industry.   Joining Swyfft means becoming part of a dynamic team of forward-thinkers who thrive on moving fast and delivering exceptional products. We pride ourselves on fostering an environment where creativity and positive energy thrive.   As we continue to grow and expand, we're on the lookout for experienced professionals like you to join us in transforming the insurance landscape. If you're passionate about leveraging technology to provide the best customer service experience and are ready to be a part of our journey, we welcome you to explore opportunities at Swyfft!...

What We Do Insurance is a $10T industry still running on PDFs, email threads, and manual reconciliation. Ascend is changing that. We built the first and only complete financial operations platform purpose-built for insurance — combining AI-powered accounting automation, payments, and premium financing in a single vertically integrated solution. In five years, we've become the market leader: over 4,000 businesses, including more than half of the 50 largest brokers in the country, trust Ascend to bring clarity to complex accounting operations — from collection to close. How We Do It Ascend automates the financial operations that insurers, MGAs, and agencies run every day — and embeds directly into the transactions where money actually moves. AI is driving the cost of software toward zero. The companies that win won't just sell tools — they'll capture value at the point of the transaction itself. Ascend is built for exactly that moment. Our customers don't just...

About the Role Our growing legal team is looking for a sharp, business-minded Associate Counsel to help build and run a best-in-class contracts and corporate governance function. This is a high-impact, individual-contributor role for an early-career attorney who enjoys owning process, working across the business, and learning from experienced counsel. Reporting to the General Counsel, you'll partner with teams across the company to keep agreements clear, records clean, and legal support fast and practical. You will have deep expertise in commercial contracting and governance while gaining exposure to matters involving insurance, the rental industry, and consumer relations. What You’ll Do Contract Management & Commercial Agreements Own and continuously improve the contract lifecycle: intake, drafting, review, negotiation of everyday terms, execution, and tracking of obligations and renewals. Draft and maintain clear, reusable templates,...

Grow With Us! At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious Case Builder and Service Representative who has a focus in handling transportation accounts to join our team. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is a remote position. Responsibilities:      Provide ongoing support to clients, brokers, and internal teams related to the Employee Navigator platform Troubleshoot platform-related issues, including: Employee enrollment questions Benefit corrections and updates User access and navigation support System configuration questions Data review and cleanup requests Respond to support requests in a timely, professional, and solutions-oriented manner Escalate...

Rhino + Jetty is making housing more affordable and accessible for millions of renters each year. We're the market-leading rental housing platform building simpler, more accessible ways for people to move into homes — and for property managers to lease with confidence. Our technology removes friction from the move-in process, lowers upfront costs for renters, and helps property managers make faster, more accurate decisions. We support a network of 3 million rental units nationwide and work with 47 of the NMHC Top 100 property owners, including Greystar, Brookfield, Asset Living, UDR, and more. We pioneered security deposit insurance and continue to push the industry forward with a growing suite of products — from deposit management to lease guarantees and loss-of-employment protection. We're growing quickly, tackling real problems at scale, and building technology that's changing how renting works. About the Role We're looking for a Senior...

AffirmedRx is on a mission to improve health care outcomes by bringing clarity, integrity, and trust to pharmacy benefit management. We are committed to making pharmacy benefits easy to understand, straightforward to access and always in the best interest of employers and the lives they impact. We accomplish this by bringing total clarity to business practices, leading with clinical approaches, and utilizing state-of-the-art technology. Join us in improving health care outcomes for all!  We promise to do what’s right, always. Position Summary: The Director, Client Implementations leads the successful onboarding and renewal of clients by driving high-quality implementation planning and execution. They serve as a key escalation point, ensuring clear communication and resolution of complex issues while supporting executive leadership with strategic updates. This role mentors and develops the implementation team, fosters cross-functional collaboration, and champions a...

Cover Whale is seeking a high-energy, results-oriented Production Business Relationship Manager (PBRM) to serve as the critical operator in our distribution engine. While our Business Development Associates (BDAs) hunt for new business and our Business Development Managers (BDMs) architect portfolio strategy, the Production Business Relationship Manager is the bridge that ensures every indicated dollar has a path to binding. The mission of this role is to maximize the conversion of indicated and quoted opportunities into bound premium by proactively managing the post-indication lifecycle. You will be the single point of accountability for agents post-indication, eliminating friction, enforcing timeline discipline, and protecting Underwriting bandwidth by ensuring only "bind-ready" deals are moving forward. Conversion & Velocity Management: Drive "Conversion Excellence" by aggressively managing the mid-funnel pipeline to achieve target Indication-to-Bind conversion...

- The Commercial Surety Regional Manager is responsible for the underwriting, marketing, production, profitability, and overall management of a regional Commercial Surety portfolio. This position serves as the senior underwriting leader for the assigned territory and is accountable for achieving premium growth, underwriting profitability, agency development, and portfolio management objectives. The Regional Manager will develop and maintain strong relationships with agents, brokers, principals, indemnitors, and other business partners while exercising significant underwriting authority and ensuring compliance with company underwriting guidelines and risk appetite. The position is highly market-facing and focused on profitable business development, agency management, and underwriting execution. Key Accountabilities/Deliverables: Underwriting Leadership Serve as lead underwriter for the assigned territory. Analyze, evaluate, and approve commercial surety...

- The Commercial Surety Regional Manager is responsible for the underwriting, marketing, production, profitability, and overall management of a regional Commercial Surety portfolio. This position serves as the senior underwriting leader for the assigned territory and is accountable for achieving premium growth, underwriting profitability, agency development, and portfolio management objectives. The Regional Manager will develop and maintain strong relationships with agents, brokers, principals, indemnitors, and other business partners while exercising significant underwriting authority and ensuring compliance with company underwriting guidelines and risk appetite. The position is highly market-facing and focused on profitable business development, agency management, and underwriting execution. Key Accountabilities/Deliverables: Underwriting Leadership Serve as lead underwriter for the assigned territory. Analyze, evaluate, and approve commercial surety...

About the Role Engagement Type - Full time, fully remote consultant; ~6 - 24 month engagement Nearmap's Roof & Exterior Measurements (REM) program delivers aerial property measurement outputs - roof geometry, wall dimensions, window/door counts and measurement, and material classification - to insurance carriers, restoration contractors, and estimating platforms. As we scale toward broader carrier and commercial deployment, we are seeking a seasoned industry practitioner to serve as a full-time Subject Matter Expert (SME) Consultant embedded within the REM product team.  This role is a critical bridge between deep industry knowledge and product execution. The SME Consultant will inform us how we define measurement standards, evaluate output quality, shape process flows, and position our capabilities relative to the market. You will work directly with the VP of Product and product team as well as cross-functional leads spanning Engineering, Operations, and Go-to-Market....

About Us  We’re not like other insurance companies. From our specialty products to our business model, our culture to our results — we’re different. Different is who we are, and how we work, interact, deliver and succeed together. Creating a different and better insurance experience doesn’t just happen. It takes focus and a shared passion for going beyond the expected to forge relationships and deliver care that makes a difference. This approach rises from and is supported by our talented, ethical and smart team of employee owners united around a single purpose: to work alongside our customers and partners when they need us, in unexpected ways, with exceptional results. Apply today to make a difference with us.  RLI is a Glassdoor Best Places to Work company with a strong, successful background. For decades, our financial track record has been stellar — a testament to our culture and validation of our reputation as an excellent underwriting company....