33 operations manager jobs found in Remote

AffirmedRx is on a mission to improve health care outcomes by bringing clarity, integrity, and trust to pharmacy benefit management. We are committed to making pharmacy benefits easy to understand, straightforward to access and always in the best interest of employers and the lives they impact. We accomplish this by bringing total clarity to business practices, leading with clinical approaches, and utilizing state-of-the-art technology. Join us in improving health care outcomes for all!  We promise to do what’s right, always. Position Summary: AffirmedRx is seeking a highly organized and detail-oriented Service Operations Manager to oversee the relationship with claims processing and contact center vendors, providing essential support to both the Client Management and Member Experience teams. This role will serve as the primary point of contact for managing vendor performance, tracking and monitoring performance guarantees, and addressing issues related to service...

Why Openly Openly is rebuilding insurance from the ground up. We are re-envisioning and enhancing every aspect of the customer experience. Doing this requires a rapidly growing team of exceptional, curious, empathetic people with a wide range of skill sets, spanning technology, data science, product, marketing, sales, service, claims handling, finance, etc. The Openly Difference We created Openly because we saw an evident gap in the market for premium insurance made simple. Consumers deserve more complete coverage at competitive prices. The Price Difference : Using cutting-edge data and technology, we provide you with customizable, competitive prices to protect your most valuable assets. The Policy Difference: Coverages are truly customizable to meet your individual protection needs, for both standard coverages and optional add-ons. The Experience Difference: From tailored claims handling to highly responsive customer service, we are...

About the Role We are looking for a data-driven, customer-obsessed Digital Customer Success Manager (CSM) to support and grow our digital-first customer segment. This role is focused on driving adoption, retention, expansion, and satisfaction for our scaled customer base by leveraging automation, usage data, and human-touch interventions at key moments in the customer journey. You’ll work cross-functionally with Customer Experience, Support, Sales, and Marketing to identify gaps, design scalable solutions, and execute programs that drive customer success at scale.  Key Responsibilities Renewal Management   Ensure on-time renewals and accurate renewal forecasting across assigned accounts  Renewal quote creation, negotiations, and churn mitigation  Adoption & Engagement  Develop and lead monthly enablement webinars tied to use cases and feature adoption.  Host weekly office hours and ensure relevant attendance and engagement.  Analyze low-adoption accounts...

About the Position Location: Remote within the continental United States Reporting to the Directo of Reporting on the Finance team, the Group Tax Manager will lead all US direct and indirect tax compliance, planning, and advisory activities across Nearmap's global operations in the United States while providing coordination support for operations in Australia, and Poland. This is a hands on technical role with primary responsibility for managing US federal and state tax compliance (income tax, sales and use tax, and employment tax across 40+ state nexus jurisdictions) as well as supporting tax operations in Australia and Poland through collaboration with group reporting and financial operation teams. The Group Tax Manager will also manage transfer pricing policy, monthly intercompany calculations and settlements, and serve as the key tax technical resource for the finance leadership team. This role requires deep expertise in multinational tax structures, strong cross...

About This Role Location:  This position is fully remote within the continental United States.  As an Enterprise Account Executive (Commercial), you'll take ownership of a defined set of named accounts in the AECO vertical and drive both net new logo acquisition and account expansion. This could also include asset management. You'll be the first point of contact for prospective customers, making a compelling case for how aerial imaging can transform their workflows, and you'll structure and close deals with a thoughtful, strategic approach. On the growth side, you'll deepen relationships with existing customers by uncovering opportunities to expand their use of our products and drive broader adoption across their organizations. This role is built for someone who thrives in a dynamic, flexible environment and is excited to build on the strong foundation we've already established in this space. What we’re looking for in an ideal AE candidate:  You're a self-starter -- You...

- Multi-state commercial auto insurance carrier is seeking a Regional Manager to work within the Loss Control department. The Regional Manager is responsible for conducting Loss Control Surveys for all client accounts within their assigned territory that will include eastern states. This position requires 75-80 % travel primarily within NYC. This position will require frequent travel throughout Brooklyn. The majority of travel is scheduled in advance, however there may be occasional travel required on demand or short notice. Key Accountabilities/Deliverables: Conducts an extensive survey evaluation/audit of all commercial auto product line accounts including passenger transportation, trucking (common carrier, contract carrier, and/or private carrier accounts whose transportation may be incidental to their primary type of business), and car rental operations. (May also cover specialized products such as blasting or other designated specialties). Responds to assigned...

Rhino + Jetty is making housing more affordable and accessible for millions of renters each year. We’re the market-leading rental housing platform building simpler, more accessible ways for people to move into homes — and for property managers to lease with confidence. Our technology removes friction from the move-in process, lowers upfront costs for renters, and helps property managers make faster, more accurate decisions. We support a network of 3 million rental units nationwide and work with 47 of the NMHC Top 100 property owners, including Greystar, Brookfield, Asset Living, UDR, and more. We pioneered security deposit insurance and continue to push the industry forward with a growing suite of products — from deposit management to lease guarantees and loss-of-employment protection. We’re growing quickly, tackling real problems at scale, and building technology that’s changing how renting works. In this role, you will: Build and maintain...

AffirmedRx  is on a mission to improve health care outcomes by bringing clarity, integrity, and trust to pharmacy benefit management. We are committed to making pharmacy benefits easy to understand, straightforward to  access  and always in the best interest of employers and the lives they  impact . We  accomplish  this by bringing total clarity to business practices,  leading with  clinical approaches, and  utilizing   state-of-the-art   technology.   Join us in improving health care outcomes for all!   We promise to do what’s right, always.   Position Summary:   The Quality Manager oversees and implements quality management programs to ensure compliance and  high standards  across healthcare operations. This role  leads  quality improvement initiatives to enhance patient care, streamline processes, and support overall organizational goals. The Quality Manager analyzes and interprets data to  identify  trends,  uncover...

AffirmedRx  is on a mission to improve health care outcomes by bringing clarity, integrity, and trust to pharmacy benefit management. We are committed to making pharmacy benefits easy to understand, straightforward to  access  and always in the best interest of employers and the lives they  impact . We  accomplish  this by bringing total clarity to business practices,  leading with  clinical approaches, and  utilizing   state-of-the-art  technology.   Join us in improving health care outcomes for all!   We promise to do what’s right, always.   Position Summary:   The Manager, Product Strategy & Delivery serves as the end-to-end Product Owner for clinical and pharmacy programs, accountable for product vision, roadmap, integration, and execution across the organization. This role combines strategic product leadership with disciplined program and project management to ensure solutions are market-relevant, scalable, and operationally sound....

Who is Cover Whale? Cover Whale is the nation’s leading commercial trucking insurtech. We improve road safety by combining the insurance products we sell with our telematics-based, data-driven driver coaching and safety program known as DriveSmart. Our program is proven to save lives while delivering better insurance for our drivers. For more information, please visit www.coverwhale.com .  Join us in the mission! The Role:  Cover Whale is seeking a high-energy, results-oriented Production Business Relationship Manager (PBRM) to serve as the critical "Operator" in our distribution engine. While our Business Development Associates (BDAs) hunt for new business and our Business Development Managers (BDMs) architect portfolio strategy, the PBRM is the bridge that ensures every indicated dollar has a path to binding. The mission of this role is to maximize the conversion of indicated and quoted opportunities into bound premium by proactively managing the post-indication...

JOB DESCRIPTION Territory Manager Counterpart is an insurtech platform reimagining management and professional liability for the modern workplace. We believe that when businesses lead with clarity and confidence, they become more resilient, more innovative, and better prepared for what’s ahead. That’s why we built the first Agentic Insurance™ system — where advanced AI and deep insurance expertise come together to proactively assess, mitigate, and manage risk. Backed by A rated carriers and trusted by brokers nationwide, our platform helps small businesses grow with confidence. Join us in shaping a smarter future, helping businesses Do More With Less Risk®. As Territory Lead at Counterpart you direct your team of business development and underwriting experts on how to maximize production with your brokers. You will partner with senior leaders, external carrier partners, and cross-functional teams to develop the playbooks, tools and reporting to make the team efficient and...

Compensation: $40,000 – $60,000 base + Team Performance Bonus Location: Remote (U.S.) License: Property & Casualty preferred (Low-level license acceptable) About COVU COVU is an innovative technology-focused company that’s disrupting the insurance industry. By delivering a great customer experience through a blend of technology, real-time service, and sales support, COVU ensures that agencies thrive and remain competitive in the evolving landscape. The agency's approach leads to higher retention, increased cross-sales, and greater profitability for its owner(s), while enabling producers to focus on selling to higher-value customers. We value: Entrepreneurship (Ownership): We foster a culture of ownership and initiative, encouraging our team to lead with an entrepreneurial spirit. Beyond Expectation (Surprise & Delight): We aim to consistently exceed expectations, creating memorable experiences that surprise and...

Are you looking to make an impactful difference in your work, yourself, and your community? Why settle for just a job when you can land a career? At ICW Group, we are hiring team members who are ready to use their skills, curiosity, and drive to be part of our  journey as we strive to transform the insurance  carrier space. We're proud to be in business for over 50 years, and its change agents like yourself that will help us continue to deliver our mission to create the best insurance experience possible. Headquartered in San Diego with regional offices located throughout the United States, ICW Group has been named for ten consecutive years as a Top 50 performing P&C organization offering the stability of a large, profitable and growing company combined with a focus on all things people. It's our team members who make us an employer of choice and the vibrant company we are today. We strive to make both our  internal and external communities better everyday! Learn more...

Grow With Us!  At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious Client Support Coordinator to join our team. This position will report to our agency located in Mansfield, MA. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is a remote position. Responsibilities: Processes client new hires, terminations and change forms   Processes employee enrollments, renewals, changes, and terminations for medical, dental, vision, life, disability, and other benefits programs Maintain/Update QC sheets Process reconciliation from Reconciliation team 401(k), 403(b) Retirement Contribution report processing and tracking Assists in data entry and maintenance of client employee information as instructed by the...

At Swyfft, we're reshaping the way home insurance and commercial package products are priced and bound. We've created an insurance experience that's smart, instant, and designed to deliver unparalleled customer service.   Our focus on lightning-fast quotes and seamless claims servicing is powered by cutting-edge technology and an Agent and Customer-centric approach that sets us apart in the industry. Joining Swyfft means becoming part of a dynamic team of forward-thinkers who thrive on moving fast and delivering exceptional products. We pride ourselves on fostering an environment where creativity and positive energy thrive. As we continue to grow and expand, we're on the lookout for experienced professionals like you to join us in transforming the insurance landscape. If you're passionate about leveraging technology to provide the best customer service experience and are ready to be a part of our journey, we welcome you to explore opportunities at Swyfft!...

About the Role Fully Remote - PST We are seeking an Enterprise Technical Support Engineer with strong experience in API support, integrations, and custom technical solutions, ideally within the Insurance domain. This role is critical in supporting enterprise customers who rely on APIs, data integrations, and custom-built workflows. You will act as a technical expert and liaison, helping customers design, troubleshoot, and optimize their integrations while delivering a high-touch, white-glove support experience. Operating effectively in a global support model, partnering with teams and customers across multiple time zones, including Australia You will work cross-functionally with Product, Engineering, and Sales to ensure our platform integrates seamlessly into customer ecosystems and delivers maximum value. Key Responsibilities Serve as the primary technical point of contact for enterprise customers leveraging APIs and integrations Troubleshoot and resolve...

About the Role This is not a rebranded Director of Engineering. It is a new position purpose-built for a new way of building software. Cover Whale is operating an agentic engineering model where pods of product managers, engineers, and AI agents deliver production software together. The Director of AI Platform Engineering owns the platform those pods operate on — the agent orchestration layer, trust boundaries, human-in-the-loop controls, and evaluation pipelines that make it safe and effective to delegate work to AI at production scale. You will be a player-coach: hands-on building the platform while also leading and developing the engineering team. Your mandate is to ensure that humans and AI agents collaborate safely, reliably, and at velocity. What You'll Own Agentic Platform Architecture Human-in-the-loop boundaries — setting trust thresholds where AI-generated output is auto-approved versus escalated for review Prompt and spec evaluation pipelines — the systems...

Location: This position is fully remote within the continental United States. Reporting into the SVP, Customer Success, the Director of Customer Success is responsible for retaining, delighting, and growing our Commercial and Government customer base, as well as ensuring the success of the Customer Success Managers (CSMs). This role includes establishing operational objectives, policies, and procedures that affect immediate and, at times, company-wide operations. You will guide the CSMs in these verticals, setting clear frameworks and providing the necessary tools to deliver their best work. The role also requires anticipating churn risks, fostering upsell opportunities, and driving loyalty by managing multiple priorities that directly impact the medium-term results of both your team and the business.  The Director will collaborate with cross-functional teams to solve strategic issues, monitor customer satisfaction, and align with organizational objectives. This involves...

About the Role Location: Fully remote within the continental United States. Nearmap is a global leader in providing location intelligence technology operating globally in North America and ANZ. We are looking for a Senior Commercial Analyst who excels across the disciplines of data, strategy and execution. Reporting into the Director, GTM Finance within the Commercial Finance team, this role is pivotal in connecting data-driven insights with commercial decision-making across the Global Nearmap Go-to-Market (GTM) function. You will translate complex analysis into clear recommendations that shape strategy, enable operational efficiency and support execution at scale. Working cross-functionally with key stakeholders, you will develop an understanding of the strategic, operational and financial drivers of the business, research and analyse emerging trends and performance outcomes, identify improvement opportunities, and takes a hands-on approach to validating and implementing...

About the Role Location:  Fully remote within the continental United States. Nearmap is looking for a Value Consulting Manager to help our customers unlock the full business impact of our remote property intelligence platform. In this role, you will work at the intersection of strategy, analytics, and customer engagement: partnering with sales, customer success, and senior customer stakeholders to identify high-impact use cases and translate them into measurable business outcomes. You will lead value discovery sessions, develop compelling ROI and financial impact models, and deliver executive-level business cases that clearly demonstrate how Nearmap drives efficiency, reduces risk, and improves decision-making for our customers.  This is a customer-facing role where you will shape how organizations understand and realize value from Nearmap’s technology. Beyond supporting pre-sales engagements, you will also lead post-sales value realization efforts, helping customers quantify...