9 private client services client manager jobs found in Remote

An Account Manager is responsible for building strong relationships with strategic Employer Groups and Partners. An Account Manager needs to be proactive in responding to Employer Group and Partners related to changing regulations, product updates and potential service concerns. Your Impact Oversees the day-to-day PreTax administration for Employers and Partners Answer inbound phone calls from a queue-based system and email inquiries within Service Level Agreements Utilize CRM tool to document and review all client activity Assist clients with billing questions, payments, and invoices Resolve Employer and Partner Escalations. Partnering with internal team as needed Provide necessary Reporting for Employer Groups Proactively identifies potential issues and provides resolution when needed Complete annual renewal process for assigned employer groups Act as liaison between client and IT technical and operational teams Communicate with internal teams about changes in...

An Account Manager is responsible for building strong relationships with strategic Employer Groups and Partners. An Account Manager needs to be proactive in responding to Employer Group and Partners related to changing regulations, product updates and potential service concerns. Your Impact Oversees the day-to-day PreTax administration for Employers and Partners Answer inbound phone calls from a queue-based system and email inquiries within Service Level Agreements Utilize CRM tool to document and review all client activity Assist clients with billing questions, payments, and invoices Resolve Employer and Partner Escalations. Partnering with internal team as needed Provide necessary Reporting for Employer Groups Proactively identifies potential issues and provides resolution when needed Complete annual renewal process for assigned employer groups Act as liaison between client and IT technical and operational teams Communicate with internal teams about changes in...

We are seeking an experienced and dedicated Customer Service Manager to lead and elevate our customer support operations. The ideal candidate will have a proven track record of 10+ years in customer service and a minimum of 5 years in a management role. This person will be responsible for optimizing the customer experience, mentoring a team of service professionals, and developing strategies to ensure exceptional service delivery across all channels. Your Impact Lead, mentor, and manage the Customer Service team to achieve high performance and customer satisfaction. Develop and implement service procedures, policies, and standards. Monitor and analyze service metrics to drive process improvement and operational efficiency. Handle complex or escalated customer inquiries or issues, ensuring timely resolution. Collaborate cross-functionally with internal teams (e.g., Operations, Sales, Product) to resolve issues and improve the customer journey. Conduct regular coaching,...

About Integrated Specialty Coverages Integrated Specialty Coverages, LLC (ISC) is a growth stage technology and data-driven commercial MGA and insurance wholesaler leading innovation in the market.   Backed by one of the leading private equity firms, Onex Partners, and led by a forward-thinking management team, ISC is combining the worlds of insurance and technology to create an Insurtech powerhouse. As a leading online distributor of insurance products for a range of industries and “Main Street USA”, we are looking for the right people to help us in our mission of achieving exponential growth. We strive to be the number one place to go for brokers and agents to source insurance. To accomplish this, we’re building a digitally focused team that deeply understands the intersection between user experience, data, and AI/ML to optimize the way we engage with our customers and partners. Job Summary The Business Unit Leader will focus on Small Business Package Solutions and...

About Integrated Specialty Coverages Integrated Specialty Coverages, LLC (ISC) is a growth stage technology and data-driven commercial MGA and insurance wholesaler leading innovation in the market.   Backed by one of the leading private equity firms, Onex Partners, and led by a forward-thinking management team, ISC is combining the worlds of insurance and technology to create an Insurtech powerhouse. As a leading online distributor of insurance products for a range of industries and “Main Street USA”, we are looking for the right people to help us in our mission of achieving exponential growth. We strive to be the number one place to go for brokers and agents to source insurance. To accomplish this, we’re building a digitally focused team that deeply understands the intersection between user experience, data, and AI/ML to optimize the way we engage with our customers and partners. Job Summary The Claims Supervisor position at Golden State Claims Adjusters reports...

Reporting to the VP, Finance and Strategy, the Group Tax Manager will lead all US direct and indirect tax compliance, planning, and advisory activities across Nearmap's global operations in the United States while providing coordination support for operations in Australia, and Poland. This is a hands on technical role with primary responsibility for managing US federal and state tax compliance (income tax, sales and use tax, and employment tax across 40+ state nexus jurisdictions) as well as supporting tax operations in Australia and Poland through collaboration with group reporting and financial operation teams. The Group Tax Manager will also manage transfer pricing policy, monthly intercompany calculations and settlements, and serve as the key tax technical resource for the finance leadership team. This role requires deep expertise in multinational tax structures, strong cross functional collaboration skills, and the ability to balance strategic tax planning with day to day...

We are seeking a highly experienced and strategic Consultant to advise colleges and universities on student health insurance programs. This role requires deep industry knowledge, regulatory expertise, and a consultative approach to help institutions optimize their health insurance offerings for diverse student populations. This position may have access to sensitive information such as PII and/or PHI.  As such, all Academic HealthPlans employees sign and adhere to AHP’s Information Security Handbook covering information security policies and procedures. Your Impact Strategic Advisory:  Provide expert guidance to higher education institutions on plan design, carrier selection, compliance, and cost containment strategies. Program Evaluation:  Assess existing student health insurance programs for both Fully Insured, Self-Funded and recommend improvements based on institutional goals and student needs. RFP & Procurement Support:  Assist clients in developing and...

We’re seeking a Head of Sales to lead the health and growth of our most critical business lines. This dynamic, high-visibility role involves managing a team of talented, motivated sales professionals and overseeing the full sales process with prospective enterprise-level clients. Candidates must have experience with multi-stakeholder relationships and a consultative sales approach. Our clients value our multi-carrier service solutions, and this leader must be strategic, solutions-oriented, and quick-thinking in serving as the primary liaison with broker, carrier, and client partners. The ideal candidate will bring an established network, a strong track record of lead generation, success in executive-level consultative selling, and a history of closing complex deals. They should be an effective collaborator and relationship manager, both internally and externally. This role is accountable for strategic account growth and revenue objectives and will support sales team expansion,...

    Acrisure is growing and looking for licensed insurance professionals interested in joining our teams in all lines of business throughout the South Division. If you're looking for a career with advancement opportunities, submit your application today!   About Acrisure A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more. In the last eleven years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win.   Job...