50 jobs found in Richardson

The Role The Service Center Manager is responsible for overseeing daily operations of the service center, ensuring exceptional client service, and driving team performance. This role leads agents, manages key performance metrics, and implements strategies to enhance client satisfaction, operational efficiency, and employee engagement. The Responsibilities Operations Management Oversee day-to-day service center operations, including inbound/outbound call activities Ensure service levels, response times, and quality standards are consistently met Monitor call volume trends and adjust staff schedules accordingly Develop and implement operational processes to improve efficiency Leadership & Development Lead, coach, and develop customer service representatives Set performance goals and conduct regular evaluations and feedback sessions Foster a positive, high-performance team environment Manage hiring, onboarding, and training of new staff...

The Role As Manager, Advisory Services, you’ll be responsible for the day-to-day leadership, oversight, and performance management of a team of Investment Advisor Representatives.   This role ensures that all advisory activities are conducted in compliance with applicable federal and state regulations, company policies, and industry best practices, while driving professional development, ethical conduct, and client-focused outcomes. The Responsibilities Lead And Develop Your Team Supervise, coach, and support a team of Investment Advisor Representatives (IARs).  Establish clear performance expectations and conduct regular one-on-one meetings, performance reviews, and development planning. Foster a culture of integrity, accountability, collaboration, and client-centric service. Promote professional development and cross-disciplinary collaboration. Assist with recruiting, onboarding, training, and retention of advisory professionals.   Drive Service...

The Role As Manager, Insurance Services, you’ll be responsible for the day-to-day leadership, oversight, and performance management of a team of Licensed Insurance Brokers .   This role ensures that all insurance activities are conducted in compliance with applicable federal and state regulations, company policies, and industry best practices, while driving professional development, ethical conduct, and client-focused outcomes. Lead And Develop Your Team Supervise, coach, and support a team of Licensed Insurance Brokers (LIBs). Establish clear performance expectations and conduct regular one-on-one meetings, performance reviews, and development planning. Foster a culture of integrity, accountability, collaboration, and client-centric service. Promote professional development and cross-disciplinary collaboration. Assist with recruiting, onboarding, training, and retention of insurance professionals. Drive Service Excellence Act as an escalation point for complex...

The Role As a Client Service Representative (CSR), you will be responsible for delivering high-quality service and support to Advisory and Insurance clients using web-based systems for tracking, information gathering, delivering education, and troubleshooting issues.   This role involves handling customer inquiries related to accounts, transactions, products, and services, while ensuring compliance with regulatory requirements and internal policies. The CSR serves as a trusted resource, providing accurate information, resolving issues efficiently, and promoting a positive client experience.  The Requirements Deliver Service Excellence Provide a high level of client service support while handing client questions and concerns in respect to products and services. Quickly build rapport and respond to clients in a compassionate manner by identifying and exceeding expectations. Demonstrate flexibility to customize client service approach to meet all types of...

The Role The Licensed Insurance Broker is responsible for advising and selling individual insurance (annuity) products directly to consumers within a technology-enabled, hybrid robo-human advisory model. This role focuses on assessing client needs using platform-provided information and structured workflows to recommend fixed insurance and annuity solutions.  Client recommendations are supported by digital tools, standardized processes, and platform-generated insights. Brokers are expected to efficiently interpret client information, apply professional judgement, and deliver consistent, compliant insurance recommendations across multiple client engagements. The role is consumer-facing and advisory in nature, with a strong emphasis on regulatory compliance, product knowledge, and disciplined insurance distribution. The Broker operates in a highly regulated environment and is expected to maintain required licensing and always operate in compliance with regulatory requirements....

The Role The Investment Advisor Representative (IAR) is responsible for delivering investment advisory services to individual clients, supported by a technology-enabled, hybrid robo-human advisory model. The role focuses on providing ongoing investment advisory support, asset allocation recommendations and mapping, portfolio construction and monitoring, and discretionary investment advice, as appropriate. Client asset allocations and portfolio recommendations are generated by an underlying advisory model designed to align with each client’s stated objectives, risk tolerance, and personal circumstances. Advisors are responsible for reviewing model ‑ generated outputs, applying professional judgment, addressing client ‑ specific considerations, and communicating recommendations clearly and effectively. Client interactions are supported by digital tools, structured workflows, and platform ‑ generated insights, enabling advisors to efficiently support multiple client engagements....

The Role Client Account Administration Facilitate end-to-end client onboarding, including account and policy opening and funding Maintain and update client records across Client Relationship Management (CRM) and business platforms Process account changes and update account-level instructions Ensure timely and accurate documentation collection, verification, and recordkeeping Support portfolio rebalancing activities and model implementation Act as a liaison between custodians, vendors, and internal teams Track and resolve account issues, services requests, and operational exceptions Support integration and data flow between systems (CRM, platform technology, reporting tools)   Advisor & Broker Support Partner with advisors and brokers to deliver excellent client service Address operational inquiries in a timely and professional manner Resolve issues and concerns and appropriately escalate complex matters to appropriate channels Assist in the...

Are You Driven?® We Are. We are a company of driven, enthusiastic and determined people. We celebrate achievement and success.  We foster innovation, determination and recognition. Because of that, our employees feel recognized and rewarded for the contributions they make on a daily basis. At GAINSCO, It is our people that set us apart. If you are looking for a place where you can make a difference, perceive how your work impacts the company, and be recognized for your efforts and passion, then GAINSCO is the company for you. Why Join GAINSCO? GAINSCO’s work environment rewards engaged individuals who have a desire to contribute and succeed. That’s because our culture encourages individuals to grow their skills as they build their careers. Come join us and become a champion with GAINSCO. GAINSCO is looking to hire a Bilingual Claims Representative. This individual should be looking to build a career within the industry, as our company will be growing, giving...

About GAINSCO Founded in 1978, GAINSCO offers property and casualty insurance with an emphasis on non-standard personal auto policies. It serves drivers nationwide by providing minimum-limits personal auto coverage, making insurance more accessible to a broader market. In 2020 GAINSCO, Inc. and its subsidiaries were acquired, making a significant milestone that strengthened GAINSCO’s ability to grow and expand its reach in the personal auto industry market while continuing to build on its decades of specialized expertise. Join a team that is dedicated to supporting your professional growth and long-term success. Who We Are At GAINSCO, we are a team driven by passion, creativity, and a commitment to excellence. We celebrate achievements, encourage innovative thinking, and recognize the unique strengths each person brings. Our people truly set us apart. If you’re seeking a company where your contributions are valued, your efforts have a visible impact, and your...

Why Join GEICO? At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.   Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive on relentless innovation to exceed our customers' expectations while making a real impact on local communities nationwide.   Founded in 1936, GEICO is a member of the Berkshire Hathaway family of companies and one of the largest auto insurers in the United States. When you join our company, we want you to feel valued, supported, and proud to work here. That's why we offer the GEICO Pledge: Great Company, Great Culture, Great Rewards, and Great Careers. Your Impact at GEICO As an Auto Sales Representative, you’ll provide insurance quotes, advise customers on coverage options, convert quotes into new policies, and show the value that comes with being a GEICO policyholder....

Why Join GEICO? At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.   Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive on relentless innovation to exceed our customers' expectations while making a real impact on local communities nationwide.   Founded in 1936, GEICO is a member of the Berkshire Hathaway family of companies and one of the largest auto insurers in the United States. When you join our company, we want you to feel valued, supported, and proud to work here. That's why we offer the GEICO Pledge: Great Company, Great Culture, Great Rewards, and Great Careers. GEICO is seeking a Senior Claims Strategy Analyst to support Claims leadership by transforming complex claims data into clear, actionable insights. This role will partner closely with operational leaders and Finance to connect frontline...

Why Join GEICO? At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.   Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive on relentless innovation to exceed our customers' expectations while making a real impact on local communities nationwide.   Founded in 1936, GEICO is a member of the Berkshire Hathaway family of companies and one of the largest auto insurers in the United States. When you join our company, we want you to feel valued, supported, and proud to work here. That's why we offer the GEICO Pledge: Great Company, Great Culture, Great Rewards, and Great Careers. Role Overview   This role leads a team of Associate Relations Advisors and Investigators, ensuring the consistent, high-quality delivery of associate relations support across the enterprise. The role translates Associate...

Why Join GEICO? At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.   Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive on relentless innovation to exceed our customers' expectations while making a real impact on local communities nationwide.   Founded in 1936, GEICO is a member of the Berkshire Hathaway family of companies and one of the largest auto insurers in the United States. When you join our company, we want you to feel valued, supported, and proud to work here. That's why we offer the GEICO Pledge: Great Company, Great Culture, Great Rewards, and Great Careers. GEICO is seeking a Manager to lead Knowledge & Process Governance within the Claims Process Team. This role will oversee the Knowledge Hive platform and establish governance for SOP lifecycle management and audit rigor. The position...

Why Join GEICO? At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.   Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive on relentless innovation to exceed our customers' expectations while making a real impact on local communities nationwide.   Founded in 1936, GEICO is a member of the Berkshire Hathaway family of companies and one of the largest auto insurers in the United States. When you join our company, we want you to feel valued, supported, and proud to work here. That's why we offer the GEICO Pledge: Great Company, Great Culture, Great Rewards, and Great Careers. GEICO is seeking a Senior Manager to lead Regulatory & Compliance Integration within the Claims Process Team. This role is responsible for the intake, interpretation, and translation of regulatory changes into operational execution...

Why Join GEICO? At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.   Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive on relentless innovation to exceed our customers' expectations while making a real impact on local communities nationwide.   Founded in 1936, GEICO is a member of the Berkshire Hathaway family of companies and one of the largest auto insurers in the United States. When you join our company, we want you to feel valued, supported, and proud to work here. That's why we offer the GEICO Pledge: Great Company, Great Culture, Great Rewards, and Great Careers. GEICO is seeking a Manager to lead Vendor Performance & Relationship Management within the Claims Process Team. This role will provide centralized governance of vendor partners, ensuring performance consistency, accountability, and...

Why Join GEICO? At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.   Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive on relentless innovation to exceed our customers' expectations while making a real impact on local communities nationwide.   Founded in 1936, GEICO is a member of the Berkshire Hathaway family of companies and one of the largest auto insurers in the United States. When you join our company, we want you to feel valued, supported, and proud to work here. That's why we offer the GEICO Pledge: Great Company, Great Culture, Great Rewards, and Great Careers. GEICO is looking for a highly motivated SIU Investigator to join our team. The SIU Investigator is responsible for conducting detailed and objective investigations related to suspected fraud or suspicious claims activity. This role...

Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Claim Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees...

Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Claim Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees...

Why Join GEICO? At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.   Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive on relentless innovation to exceed our customers' expectations while making a real impact on local communities nationwide.   Founded in 1936, GEICO is a member of the Berkshire Hathaway family of companies and one of the largest auto insurers in the United States. When you join our company, we want you to feel valued, supported, and proud to work here. That's why we offer the GEICO Pledge: Great Company, Great Culture, Great Rewards, and Great Careers. Your Impact at GEICO     As a Bilingual (Spanish/English) Auto Customer Service Representative, you’ll provide reassurance and solutions that make a difference in our customers' lives. You will guide policyholders through coverage...

Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Operations, Underwriting Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits...