2 media jobs found in Richardson

Position Summary:   The Sales Support Specialist is responsible for focusing on the overall experience of our clients and partners. The Sales Support Specialist will help ensure a comprehensive quality assurance program is completed, starting with our onboarding process. This is a cross-functional role, between the Support and Service teams, who will collaborate with numerous internal departments including Operations, Sales, and Systems. The Sales Support Specialist will be responsible for executing quality assurance and first-level reviews of business processes, including systems, which involve reviewing documentation to ensure activities are in line with the company policies and procedures. Will complete surveys and audits year-round for various products and services. Communicates with various levels of leadership. Participates in the planning, execution, and delivery of quality assurance-related initiatives. The Sales Support Specialist will exercise independent judgement in...

Currently seeking a Claims Liability Manager to oversee the daily operations of a commercial claims liability team to ensure all assigned claims are investigated and adjusted appropriately for the state of Texas.  The team determines liability, secures information, reviews coverages, and settles claims. The preferred location will be in the Richardson, TX regional office. What you will do Determine work objectives and planning workloads and deadlines for the commercial liability team. Review procedures; workflows and time utilization: identifies potential volume or workflow issues and/or areas where efficiency can be improved and implements changes. Advise user departments of policy or procedural changes. Process and document all file activity including but not limited to phone calls, attorney contact, medical providers, etc.  Document a plan of action, strategy and future exposure.  Set and maintain an appropriate diary schedule as specified in our claims company...